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Rated 1 out of 5 stars

Could not make a call. Saw the reviews on Trustpilot & saw the mssg on their website about being closed. The director on Companies House is Alina Caro, the company is still active & should have these... See more

Rated 1 out of 5 stars

I have over £12 in credit and have tried ringing different numbers quite a few times. But all I get is number unreachable. I've emailed so called customer service several times with no response.... See more

Rated 5 out of 5 stars

Fantastic way to make cheap international calls. I've used it for multiple family numbers in Ireland and the US for 2 years now. You set the international numbers up as local UK ones and then only get... See more

Rated 1 out of 5 stars

They put a message on their app saying they would be 'sunsetting' after 10 years' service. No indication of when they would stop operating. I kept getting the message that the number I was calling was... See more

Company details

  1. Business Services

Written by the company

Closed down


Contact info

1.9

Poor

TrustScore 2 out of 5

943 reviews

5-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Keeping in touch with family in australia

When my sister passed away from a long fight with cancer in Australia in 2017 and I needed to get in touch with my family quickly and not too expensively - found dial123 on the internet. Wonderful. Thankyou so much x
Regards
Bryony

18 April 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. So easy to access, and so trouble free to add numbers, too up account etc. No fault to find at all.

14 April 2020
Unprompted review
Rated 5 out of 5 stars

This has been amazing

This has been amazing. £10 lasted what felt like forever, mainly calling Australia, New Zealand and the UAE. Always a clear line. Would recommend.

7 April 2020
Unprompted review
Rated 1 out of 5 stars

This does not work

This does not work. Waste of money. What did I pay 10£ for?

25 February 2020
Unprompted review
Closed Down logo

Reply from Closed Down

Apologies that you are experiencing issues with our service. We have not received a ticket about your issue. Please email our 24/7 customer service at helpdesk@dial123.co.uk and one of our agents will advice you ASAP.

Rated 5 out of 5 stars

Great service

Great service. Excellent price.
£10 lasts me almost a year for phoning czech republic on weekly bases.

21 January 2020
Unprompted review

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