Dignity Pet Crematorium Reviews 

220
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for their exceptional compassion, kindness, and professional support during incredibly difficult and emotional family moments. People truly appreciate the peaceful and beautifully kept facilities, which provide a quiet, calming environment to say a final goodbye to their beloved animal companions. Some reviewers were happy with the prompt collection service and the clear, reassuring communication provided consistently throughout the entire procedure. Consumers also noted that the attentive customer service representatives and the respectful handling of ashes made a heartbreaking ordeal much easier to bear.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that consumers were treated with exceptional... See more

Service

Customers felt deep appreciation for the exceptional service and compassion provided during such difficult... See more

Customer service

Consumers find customer service to be exceptionally compassionate and supportive during heartbreaking times... See more

Facilities

Reviewers highlight positive aspects of facilities, noting that the setting is peaceful and beautifully kept.... See more

Product

People report positive experiences with product, highlighting the lovely caskets, beautiful urns, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We cannot thank Dignity Pet Cremation enough for the care and compassion they showed our beautiful Coco. After 15 wonderful years together, saying goodbye to her was one of the hardest things we... See more

Rated 5 out of 5 stars

We used the Meadow Room for euthanasia for our precious Boxer Lily. The room was perfect for the situation. We didn't want to use a busy vet surgery that smelled of cleaning fluid and where our dog... See more

Company replied

Rated 5 out of 5 stars

The people I dealt with at Dignity were all so kind and showed enormous empathy during what was a very difficult time. I lost my darling little cat Dolly on the 8th June. They arranged the collectio... See more

Company replied

Rated 5 out of 5 stars

When we arrived today to collect our cat Nelson, the owner stopped and spoke to us and our dog Benji. He was kind and sympathetic and showed us were to go and invited us to wander in the woodland area... See more

Company replied


Company details

  1. Pet funeral service

Written by the company

We believe that all pets should be treated with dignity and respect at all stages of their life. We help grieving pet owners to give pets the send-off they deserve. Our responsive collection service means we are here for you at that difficult time, taking care of everything so you don’t have to. Our team manage everything on your behalf to ensure your pet has a compassionate individual cremation and you retain memories of those happy times. Our service is tailor-made so you can choose the personal approach you want for your pet. At every step our team treats your pet with respect and consideration. We understand how difficult this time is, so we take care of everything, from collecting your beloved pet from your home or the vet surgery, allowing you time to say final farewells and either attending the cremation or collecting the ashes. At each point the emphasis is on careful personal attention, from our tailor-made pet hearses and arranging final farewells, through to organising an individual cremation and empathetic presentation of the ashes. We take the time to talk about your choices: whether you prefer a same-day or two-day service; if a favourite toy should accompany your pet or if the family would like to attend. We try to make it straightforward and simple and remove any burden. It’s also about holding onto special moments; having something that recalls wonderful memories. From a simple paw print, through to creating an exclusive piece of jewellery allowing you to keep them close at all times. We help you to remember and celebrate those happy times.


Contact info

4.9

Excellent

TrustScore 5 out of 5

220 reviews

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4.9

All reviews

(220)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Compassionate Care at the Hardest Time ❤️

We cannot thank Dignity Pet Cremation enough for the care and compassion they showed our beautiful Coco. After 15 wonderful years together, saying goodbye to her was one of the hardest things we have ever had to do.

Knowing that Coco was treated with such love, dignity and respect meant so much to us. Dignity handled everything with such kindness and understanding at a very emotional time for our family.

Coco was so loved and will always be a huge part of our family. Thank you for looking after our beautiful girl and helping us through such a heartbreaking time. ❤️🐾

We will be forever grateful. ❤️

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Respectful and kind

The Dignity team members were hugely empathetic in dealing with our beloved dog Margo - so respectful and human, thank you

6 September 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Dear Emma,

Thank you so much for your kind words. We’re so sorry you had to say goodbye to your beloved Margo. It was a privilege to care for her, and we’re grateful you trusted us at such a difficult time.
Run free, beautiful Margo.

Take care, Kevin & Dignity Team

Rated 5 out of 5 stars

Giselle belle Goswell

One year and one month since we lost Albert we have now lost our French bulldog giselle belle Goswell and again we rung dignity pet crematorium for there assistance ,service and love and care for our beloved boo belle .no words again describe losing your 2nd pet and we are so heartbroken since Sunday 6th September .thank you the amazing team for looking after giselle and providing our precious little angel with her funeral she is so missed to the lovely lady who dealt with Albert was the same lady who dealt with giselle thank you for your kindness and comfort it means a lot to our family .we never thought this would have happened so soon but we will continue to use your services for our animals.she is home in her memorial cabinet me and Stephen and George are overwhelmed still with grief but so thankful for your help and support I will continue to get others to use your services 100% amazing company thank you

7 September 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Thank you so much for taking the time to share these incredibly kind words with us. We are so very sorry that, only a little over a year after saying goodbye to Albert, you have now had to face the heartbreak of losing your beautiful Giselle Belle too.

It means so much to know that the same member of our team who cared for Albert was there to support you again and help bring a little comfort at such a difficult time. We will make sure your lovely words are passed on to her and to the wider Dignity family.

We hope having Giselle home with you, resting in her memorial cabinet, brings even the smallest sense of comfort as you, Stephen and George begin to navigate life without her.

Rest peacefully, beautiful Giselle Belle, reunited with Albert. 🐾🩵

With care,
The Dignity Team

Rated 5 out of 5 stars

From the first call...

From the first call informing us they had collected our cat, to receiving her home today, Dignity have been exceptional in their communication and service. Really pleased we used Dignity and would recommend. Thank you.

9 September 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Thank you so much for your kind words and for trusting us to care for your beautiful girl.

We’re so pleased that the communication and care you received brought some reassurance during such a difficult time. It means so much to our whole team to know you felt supported from the first call through to bringing her home.

Sending you much love and wishing you comfort in the days ahead. Run freely, beautiful girl🐾🩵

With care,
The Dignity Team

Rated 5 out of 5 stars

Like to say what a brilliant service we…

Like to say what a brilliant service we had with the sad loss of our dog Prince. The staff were very caring and passionate with everything they did and it was never too much what we asked for.

Nicky, Keith and family and Duke 🐾

3 September 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Thank you so much for your lovely words and for trusting us to care for your beautiful Prince.

We’re so sorry for your loss, and we’re grateful to know our team could bring some comfort and reassurance during such a difficult time. Your kind words will be shared with everyone who helped care for Prince.

Sending love to Nicky, Keith, your family and Duke. Run freely, beautiful Prince. 🐾🩵

With care,
The Dignity Team

Rated 5 out of 5 stars

We had to have our beloved rabbit Grace…

We had to have our beloved rabbit Grace put to sleep due to Arthritis we are truly devastated but Dignity pet cremation made the process of saying good bye that bit easier Thank you Tracy and Ian for being so kind and totally respectful with the way you handled her cremation .
Thank you 🙏

1 September 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Thank you so much for your kind words and for trusting us with your beautiful Grace.

We are so sorry you had to say goodbye to her. Losing such a loved little companion is incredibly painful, and we’re glad Tracy and Ian were able to make that final journey feel a little gentler for you.

We’ll make sure your lovely words are passed on to them both.

Run freely, beautiful Grace. 🐾🩵

With care,
The Dignity Team

Rated 5 out of 5 stars

A ray of light amidst the gloom

Losing my much-loved collie-cross Bella after more than 15 years together was a low point. What made a harrowing experience easier to cope with was the superb, sympathetic and totally supportive service provided by the Dignity Pet Crematorium staff. They could not have been kinder, more efficient and helpful. I will always be grateful to them for making a bleak time that bit brighter.

4 August 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Thank you so much for your incredibly kind and heartfelt words, Robin. We are truly sorry for the loss of your beloved Bella after so many wonderful years together. We understand how difficult it is to say goodbye to a much-loved companion, and it means a world to know that we were able to provide some comfort and support during such a heartbreaking time.

We’re grateful that you trusted us to care for Bella, and we will pass your lovely comments on to our team. Thank you again for taking the time to share your experience. ❤️

Kevin & Dignity Team

Rated 5 out of 5 stars

Thank you to all the team.

The team at Dignity Pet showed exceptional kindness, care and compassion during our beloved Boots’ final hours. From our very first phone call through to his final moments, everyone treated Boots and our family with such genuine warmth, dignity and understanding.

Losing Boots was an incredibly difficult and heartbreaking experience, and the support we received meant more to us than words can express. Boots was 16 years and 2 months old — an amazing age for an Old English Sheepdog — and we feel incredibly lucky to have had him in our lives for so many wonderful years.

We hired the Meadow Room at Dignity, which gave us a peaceful and private space to spend precious time with Boots before he was put to sleep. Fred, one of the vets who works with Dignity, was incredibly kind and compassionate. He explained everything that would happen beforehand, answered our questions and, most importantly, never made us feel rushed. We were given the time and space we needed to say goodbye to our very special boy.

We chose an attended cremation for Boots, and everything was carried out exactly as we had wished for him. The whole experience was handled with such care, respect and dignity.

When my husband collected Boots’ ashes the following day, we were touched by the thoughtful way everything had been presented. His casket came in a lovely bag, along with a ceramic heart bearing Boots’ name, forget-me-not seeds, a little card and a candle. We weren’t expecting these beautiful touches, and they meant so much to us at such a difficult time.

We cannot thank everyone at Dignity Pet enough for the compassion and care they showed Boots and our family. They made one of the hardest experiences we have ever faced a little easier, and we will always be grateful for the way they helped us say goodbye to our beloved boy.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Meadow Room was perfect for our last moments with Lily

We used the Meadow Room for euthanasia for our precious Boxer Lily. The room was perfect for the situation. We didn't want to use a busy vet surgery that smelled of cleaning fluid and where our dog may be anxious. The room was cool and had scented candles burning. The vet was very experienced and gave us all the time we needed and explained the process. When we had left Dignity took Lily into their care awaiting cremation. As good an experience possible for the situation.

10 August 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Dear Mairey,

Thank you so much for taking the time to share such a thoughtful review. We’re truly sorry for the loss of your precious Lily, but we’re grateful that the Meadow Room was able to provide a calm, private and peaceful environment for her final moments.

At Dignity, we understand how difficult this time is, and our aim is always to ensure that both pets and their families are treated with the utmost care, compassion, dignity and respect. We’re especially pleased to hear that you felt supported throughout the process and that Lily was able to come into our care in a peaceful setting.

Thank you for trusting us with Lily and for allowing us to care for her. She was clearly very loved, and it was a privilege to be part of her final journey.

With care,
The Dignity Team 🐾🩵

Rated 5 out of 5 stars

The dignity team were so friendly and…

The dignity team were so friendly and supportive from start to finish . From the first phone call to us picking up our boys ashes they were so wonderful and caring . With both us and my pet dog

3 August 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Dear Rebecca,
Thank you so much for taking the time to leave such a lovely review. We are deeply sorry you had to say goodbye to your boy. Everything we do comes from single belief, that every pet should be treated with dignity and every family should be feel genuinely cared for when they need most. Knowing that you felt that care means so much to all of us at Dignity.
Take care,
Rasa & Dignity team

Rated 5 out of 5 stars

A Final Farewell Filled with Love and Respect

⭐️⭐️⭐️⭐️⭐️
When I lost my beautiful boy Louis, I was actually abroad, which made an already devastating situation even harder. The team at Dignity Pet Crematorium worked closely with my vet, and the communication throughout was absolutely exceptional — thoughtful, compassionate, and respectful.

Whilst I was flying back to the UK, they gave me great comfort and reassurance that Louis was being cared for with the dignity and respect he deserved. They completely understood my grief and my need to see him, and they provided such kindness, patience, and guidance during a time when I felt overwhelmed.

The process of choosing the details for Louis was handled with such care. They answered all of my questions, gave me the information I needed, and allowed me to make decisions knowing I was doing what was right for him. This meant so much to me.

When I visited Dignity Pet Crematorium, I was truly blown away. The grounds and gardens are absolutely beautiful, peaceful, and so thoughtfully cared for. Seeing the gardeners working hard to maintain such a special place really showed the love and respect that goes into creating a fitting environment for our beloved pets.

The kindness, dignity, and compassion shown to me when I received Louis’s ashes was something I will never forget. Our pets are not “just animals” — they are our family, our companions, and they are loved so deeply. Dignity Pet Crematorium gave Louis the beautiful and respectful farewell he deserved.

I cannot recommend Dignity highly enough. They helped me navigate one of the most heartbreaking experiences of my life and supported me in saying goodbye to my beautiful boy in the most loving way possible.

Thank you to the whole team for caring for Louis and for caring for me too. You truly made a difference when I needed it most. ❤️

20 July 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Dear Natalie,

Thank you so much for sharing this with us. We're so deeply sorry for your loss. Being abroad when you lost him must have made an already heartbreaking time feel even more overwhelming, and our hearts truly go out to you.

We are grateful that, by working closely with your vet, we could offer you some reassurance while you travelled home and ensure Louis was brought safely into our care. Knowing that you were then given the time, patience and space you needed to see him, ask questions and make each decision in a way that felt right for him means so much to us. There should never be any rush during such a heartbreaking farewell.

Your words about our grounds, gardens and gardening team are incredibly special. So much love and care goes into creating a peaceful place where families can pause, reflect and feel close to their beloved pets. We will make sure the gardeners see what you have written, as it will mean so much to them.

Thank you for trusting us with someone so precious. Louis was clearly adored, and the love you shared with your beautiful boy can be felt in every word. It was our privilege to care for him and to support you during one of the most difficult moments of your life.

We hope that, in time, the memories of Louis bring you comfort and remind you of the wonderful life and love you shared together.

With all our care,
The Dignity Team

Rated 5 out of 5 stars

Caring and professional

We lost our beloved dog Arthur very suddenly, at a vet far from home. They recommended Dignity and they stepped up for us, treating us respectfully and with care, giving us some clippings of his fur to keep, and delivering his ashes the 60+ miles to home in a good quality casket. Losing a pet -part of the family- is never easy, but Dignity at least gave us some peace of mind.

15 July 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Dear Neil,

We are so deeply sorry for the sudden loss of your beloved Arthur. Losing him so unexpectedly, especially far from home, must have been incredibly distressing.

Thank you for trusting us to care for him. We are grateful we could offer some reassurance and bring Arthur home to you with the care and respect he deserved.

With all our care,
The Dignity Team

Rated 5 out of 5 stars

My beautiful cat Ralph

My beautiful cat Ralph died very suddenly on 2nd July. The staff at Dignity made this terribly sad time a little easier. They collected him from the vets within hours of his passing and told me to take as long as I needed before arranging his cremation. I was treated with so much kindness. I cannot find the words to express how truly grateful I am. The grounds at Dignity are beautiful - so calm and tranquil. I chose the sleeping cat for Ralph's ashes and I've got him back home on my bedside table. Thank you to everyone at Dignity.

2 July 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Dear Karen,

We are so deeply sorry for the sudden loss of your beautiful Ralph. Losing him so unexpectedly must have been heartbreaking, and we are so grateful we could give you the time, kindness and support you needed.

It means so much to know that our grounds brought you a little peace and that Ralph is now home beside you in the sleeping cat you choose for him. Thank you for trusting us to care for your precious boy.

With all our care,
The Dignity Team

Rated 5 out of 5 stars

Pippin’s funeral

On 20th June we suddenly lost our precious dog Pippin.

The vets gave us leaflets for two crematorium companies, and after reading them, we chose Dignity.

It was the right choice. They treated Pippin and us with the utmost respect.

His funeral was 24th June. We were allowed time with him beforehand and just before he was put into the kiln, we were able to say own speech and play some music.

The grounds are beautiful and everyone we dealt with was very kind.

It was the best send off we could give our lovely boy.

24 June 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Hi Clare,

Thank you so much for your kind words. We're truly sorry for the loss that brought you to us, and it means a great deal to know that our team were able to bring just a little ease to such a difficult time, in a way that you wanted. That is exactly what we hope to offer every family we have the privilege of supporting. RIP Pippin 🌈

With care,
The Dignity Team 🐾🩵

Rated 5 out of 5 stars

Euthanasia and cremation at Dignity

From the very first phone call to the last picking up the ashes. They made me feel they understand and know my feelings. The euthanasia in the Meadows Room was very calm, peaceful, the vet was professional and empathetic. He gave us as much time as we needed. He helped my boy to leave in peace and with all dignity. After cremation the picking up the ashes was the same very calm, the lady was very understanding. The area, rooms, all around is very nice and makes you believe your pet is in a good place and they matter. I couldn't choose anything better than The Dignity Pet Crematorium.

23 June 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Hi Ivana,

Thank you for taking the time to review your experience with us. We’re truly sorry for the loss of your boy that brought you to us, and our thoughts are with you at this difficult time.

I will pass your kind words onto the rest of the Dignity team who ensure every pet is cared for with the respect and love that they deserve.

We wish you much peace and love throughout your healing journey 🐾🩵

With care,
The Dignity Team

Rated 5 out of 5 stars

Sandys journey over the rainbow 🌈 bridge

Everyone from the first phone call were lovely and helpful. Everything was dealt with as we asked and I can’t praise them enough. Thank you from Sandys family

20 June 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Hi Mary,

Thank you for taking the time to leave us a review! We really appreciate your feedback and we're happy to hear that you and your family felt supported throughout this difficult time.

We wish you much peace and love throughout your healing journey - RIP Sandy🐾🩵

With care,
The Dignity Team

Rated 5 out of 5 stars

Thank you

I can’t thank Kevin and the team at Dignity enough for the care they gave my whippet Merlin when I sadly had to say goodbye. Their care and sensitivity at a difficult time was reassuring and I knew he was in safe hands. Thank you to Tracy for looking after us both on the day.

17 June 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Hi Lisa,

Thank you for taking the time to leave us a review with your experience. I will pass your kind words onto Tracy and the Dignity family who ensure every pet is cared for with the respect and love they deserve.

We wish you much peace and love throughout your healing journey - RIP Merlin 🐾🩵

With care,
The Dignity Team

Rated 5 out of 5 stars

Thank you Dignity

The people I dealt with at Dignity were all so kind and showed enormous empathy during what was a very difficult time. I lost my darling little cat Dolly on the 8th June. They arranged the collection of her from The Ralph and communicated with me every step of the way. Today Dolly was returned to me at home in a beautifully presented little bamboo envelope with some of her fur in cute little envelopes.
Thank you to everyone involved in Dolly’s cremation and safe return to her home.

17 June 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Hi Emma,

Thank you for sharing your experience and offering such kind words - these sentiments will be passed on to the entire Dignity family.

It was our honour to care for Dolly with love and respect on her final journey, and we wish you much peace and love throughout your healing journey.

With care,
The Dignity Team

Rated 5 out of 5 stars

Sadly this is the 2nd time in 3 years…

Sadly this is the 2nd time in 3 years we have had to visit Dignity. Losing Kobe so suddenly and in tragic circumstances we decided to attend his funeral. Thank you so very much to Dean and all who looked after us and Kobe. It was such a special moment and has helped in our heartbreak. You are amazing at what you do.

3 June 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Hi Laura,

Thank you so much for your kind words. We are truly sorry that you had to use our services again, especially under such tragic circumstances. Kobe was extremely loved and clearly brought so much joy and happiness to you all.

I will make sure Dean and the team who supported you hear of your feedback and how well you felt cared for. Our thoughts are with you at this extremely difficult time.

With care,
The Dignity Team

Rated 5 out of 5 stars

Dignity was amazing

Dignity was amazing. They collected my aged dog and gave her the care she deserved. They kept me informed with phone calls that were sympathetic and supportive. My girl was returned today

26 May 2026
Unprompted review
Dignity Pet Crematorium logo

Reply from Dignity Pet Crematorium

Dear Doreen,

Thank you so much for your kind words. We’re truly sorry for the loss that brought you to us, and our thoughts are with you at this difficult time. Your words will mean a great deal to everyone here at Dignity.

With care,
The Dignity Team

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