I gave an order on 22th Sep
I gave an order on 22th Sep. didnt get my order. I wrote an message no response. There is no contact info. I dont have any idea if or when I will receive my order. Im very disappointed
18 October 2024
Unprompted review
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Company details
Written by the company
Sinds 2019 is Dutchsneakervault.nl marktleider in betaalbare sneakers, met een breed assortiment exclusieve modellen die voor iedereen toegankelijk zijn.
Contact info
3.1
Average
81 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I ordered a shoe 10 days ago
I ordered a shoe 10 days ago. Since then no shoe, no email, no contact. I tried to reach out via chat, ticket, email, phone, NOTHING! Then I got a response that I will receive a track and trace code and 10% discount the next day. Again NOTHING! I reached out in all possible ways and again as expected: NOTHING!
Very disappointed.
Do NOT recommend this website.
1 September 2024
Unprompted review
Reply from DutchSneakerVault.nl
Hello Claudia,
Your package has been shipped out today. You can follow your order from:
https://www.dhl.com/nl-en/home/tracking/tracking-parcel.html?submit=1&tracking-id=CG166543172DE
We have refunded the 10% also today on your bank account. It should arrive tomorrow.
Reply from DutchSneakerVault.nl
Beste Teun,
Hartelijk dank voor uw geweldige 5-sterrenreview op Trustpilot! We zijn ontzettend blij om te horen dat u tevreden bent met uw ervaring bij Dutchsneakervault.
Uw complimenten en de tijd die u heeft genomen om zo’n waardevolle review te schrijven, worden zeer gewaardeerd. Het is geweldig om te weten dat onze service en producten aan uw verwachtingen hebben voldaan.
Bij Dutchsneakervault streven we er altijd naar om onze klanten de best mogelijke ervaring te bieden en producten van de hoogste kwaliteit te leveren. Het is extra motiverend om te horen dat we daarin geslaagd zijn bij uw recente aankoop.
Nogmaals, namens het hele team, danken wij u voor uw positieve feedback. Mocht u in de toekomst vragen of wensen hebben, aarzel dan niet om contact met ons op te nemen. We kijken ernaar uit om u op welke manier dan ook van dienst te zijn.
Met vriendelijke groet,
Lisa & Team Dutchsneakervault
Legit buyer
9 October 2023
Unprompted review
Fast deal with this company!
19 September 2023
Unprompted review
Top service!
17 September 2023
Unprompted review
Good seller with nicee sneakers
3 September 2023
Unprompted review
Fast shipping and legit
21 July 2023
Unprompted review
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