While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I couldn’t update my credit card infos on the web site and all the payments were rejected. But Elizabeth managed to debit 350 euros from my account with disconcerting ease and a charming smile ! Gr... See more

Company replied

Rated 5 out of 5 stars

I was very happy using Efax for more than 10 years It did exactly whet I expected from it. However I now have no more use for it. The call to terminate my contract was completely free of any hass... See more

Company replied

Rated 5 out of 5 stars

The call center is very helpful, convenient and I can thank Ms Carmen M. who understood me in the best way and went through the process with kindness. The Efax was used for a very short period beca... See more

Company replied

Rated 4 out of 5 stars

The service I got from your representative Eveldina was very good. She was polite and very helpful. I appreciate her help very much. Thank you.

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

eFax est un service de fax en ligne simple et sécurisé qui permet de faxer fax par email, depuis votre PC ou smartphone. Essai gratuit de 30 jours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

155 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Merci tout est OK

Difficult for me to start because I would have wanted a number on Morocco where is my company but in the end OK
Thank you

15 April 2019
Unprompted review
eFax FR logo

Reply from eFax FR

Hi Alain-Philippe

Many thanks for your review, we really appreciate it. Glad everything was ok in the end and things got sorted for you. If you ever need anything in the future please do let us know.

P.s Remember to try our other great free features that are included in your service, such as large file sharing, electronic signature and upload document feature. Each are very helpful in your daily life, at the office, on the go, or at home. 

Many thanks again 
eFax Support Team

Rated 5 out of 5 stars

Efficace merci

4 April 2019
Unprompted review
eFax FR logo

Reply from eFax FR

Bonjour Monsieur,

Merci beaucoup pour les 5 étoiles et votre commentaire, très apprécié!

Si vous avez besoin de quoi que ce soit à l'avenir, n'hésitez pas à nous contacter un membre de notre équipe se fera le plaisir de vous aider.

Merci encore, cordialement,

L'équipe eFax

Show reviews in all languages. (155 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look