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ELEGOO Reviews 809

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 464 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, particularly the printers, noting their ease of use right out of the box and the excellent print quality. Many also appreciate the fast delivery service and the competitive pricing of the products. However, some people were dissatisfied with the customer service, reporting issues with responsiveness and resolution of problems. There are also mixed opinions regarding the product itself, with some experiencing mechanical failures or issues with promised features like multi-color printing.

What people talk about most

Product

Reviewers express ambiguous feedback about the product. Many customers praise the printers, citing fast... See more

Quality

Clients share positive opinions on quality, with many praising the great products, performance, and print... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers praised the fast, helpful,... See more

Price

Users describe ambiguous interactions with price. Many reviewers praise the great and affordable prices,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pros: Fast prints, decent quality, consistent, customizable. Build plate is adhesive on both sides. Cons: Can be some loud fan noise after prints until printer is cooled, may be either part fan or... See more

Rated 4 out of 5 stars

LOVE the Elegoo Centauri Carbon Printer very much! The firmware has been terrible. Every update causes many more problems. It seems they need to hire someone to help with the Firmware updates. Oth... See more

Rated 4 out of 5 stars

Printer is great, delivery was fast. I only have two complaints, i expected cutters to come wit the printer (minor complain one) But the more important one is that the sd card that came with the pri... See more

Rated 4 out of 5 stars

Shipping and ordering were convenient, fast, and the costs were clear. However, be careful with the fine print of the warranty, because some parts in their machines have a shorter warranty than stated... See more


Company details

  1. Electronics store
  2. Electronic spare parts
  3. Equipment supplier
  4. Handicraft
  5. Printer store

Written by the company

ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.

Why Choose ELEGOO?

Written by the company

*Fast shipping with local delivery *Up to one-year warranty *100% secure payment *Lifetime Support

Contact info

3.7

Average

TrustScore 3.5 out of 5

809 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

I have literally gotten 1 and only 1…

I have literally gotten 1 and only 1 good print off of this printer. Glad I paid for a huge paper weight. It constantly needs service and yes, I have gotten help and go through ALL of the check lists. The 3 max has left me completely stressed out! Got a lemon for sure and I can't even make lemonade!!

12 August 2025
Rated 5 out of 5 stars

Great resin printin experience

I have bought the Saturn 4 Ultra about a year ago and it has been a solid printer. Setup was easy and most of the failures I have experienced have been orientation issues. Would recommend.

13 November 2024
Rated 5 out of 5 stars

I purchased a Centauri Carbon and it was money well spent

I purchased a Centauri Carbon and it was money well spent for a 3D printer. I have had two other 3D printers and neither could match the Centauri for speed or accuracy. It worked flawlessly right out of the box and the print quality is outstanding.

Elegoo has been very responsive regarding orders I have placed, for the Centauri and for accessories.

I am very satisfied with my purchases from Elegoo.

11 July 2025
Rated 5 out of 5 stars

Top notch printer and filaments

I bought a 3d printer and numerous spools of filament from Elegoo. I love the printer (Centauri Carbon), I am new to 3d printing and this machine makes me look like an expert. The spools of filament have seemed to be of high quality and I have had no issues with them being tangled. Everything I've bought from Elegoo seems to be decent quality at very reasonable prices. I would definitely recommend. I did have to use their customer service and they were very helpful and were able to rectify my issue.

15 October 2025
Rated 2 out of 5 stars

Where is the multi material system for centauri carbon???

After i bought the Centauri Carbon I've been waiting for the multi material system but Elegoo does not seem honest. Seems like a scam. I am not keen to trust Elegoo with any product, not even a fillament roll, if this system turns out to be a scam... Even if it launches, it's kind of late now. Really considering selling the printer and buying a bamboo like I should have done.

31 October 2025
Rated 1 out of 5 stars

DON’T ORDER JUST FILAMENT

I had ordered some filament for a special project due in about 6 weeks.
It has now been over 8 weeks and I have yet to receive my products. My money has been withdrawn and a shipping label has been made (according to the tracking info). But yet there is no further news than that. And very little word on why things are taking a long time too, only replies I get are “they have shipped” or “check the tracking”. I’d rate this place 0 stars but the minimum is 1 so here ya go. Thanks for nothin I guess. But big thanks to Amazon who at least fulfilled my order for me in a timely manner 🙄 they get the remainder of your stars

31 October 2025
Rated 5 out of 5 stars

Elegoo Centauri Carbon

I have had my Centauri Carbon for a few months now, running nonstop. The print quality is fantastic and the speed is phenomenal. Prints that used to take over a day on my old bed slingers run during a single shift at work. I have had 2 print failures when I tried to remove the brim from a very tall, narrow and light file.

31 October 2025
Rated 5 out of 5 stars

I love the elegoo Centurian carbon.

I love the elegoo Centurian carbon.
I have printed a ton of ideas and repairs from the printer. I would recommend this printer to anyone from beginner to advanced. If I would ask for anything on the centurion, I would like to add multiple filament to the printer.

31 October 2025
Rated 3 out of 5 stars

I sent in problem

I sent in problem. I did get some good suggestions but when those didn't work they asked me to do it all over again. It is like a loop with no results.

31 October 2025
Rated 5 out of 5 stars

Love this unit!!

Elegoo Saturn 4 Ultra 16K!! Everything came just as I ordered it and in a timely manner. Additionally, it was well calibrated right out of the box. Prints are looking fantastic and I love the large build plate. Would highly recommend this unit to anyone interested in 3D printing, it is a good value.

9 July 2025
Rated 5 out of 5 stars

For the past 2 or 3 years

For the past 2 or 3 years , Elegoo 3d printing filament or resin is the only brand of material I have bought. It just works well with all my 3d printers .

31 October 2024

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