The worst ever
The worst ever, rude workmen , arrogant and rude and terrible workmanship....my advice
AVOID
15 January 2025
Unprompted review
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Company details
Information provided by various external sources
We have merchant branches at Bishops Waltham, Chandlers Ford, Fareham, Fordingbridge, Ringwood, Romsey, Southampton & Totton and Tool Centres at Portsmouth, Totton & Winchester. (See below for full branch listings) Trading Branches: Claylands Road,...
Contact info
Millbank Street, SO14 5AG, Southampton, United Kingdom
- elliottspremierroofing.co.uk
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Zero stars. Don’t use.
If I could give zero stars, I would. I have had 2 identical leaks in a new build roof - the first in January 2021 and the second in October 2023.
On both occasions, Elliotts have been slow to act and have had to be chased multiple times by the housing development company. They have shown poor communication and the same response every time they have been chased. They set date deadlines and communication deadlines yet consistently do not meet them.
The first leak was reported by myself and the housing development company in early January 2021; Elliotts eventually ‘fixed’ it on the 29th March 2021. Nearly 3 months to fix a structural issue. The second leak (exactly the same as the first) was reported to Elliotts on the 1st November 2023. Multiple chases from the housing development company later and it is still yet to be addressed. Long-term damage externally and internally now a certainty.
Absolutely terrible customer service, professionalism and, by the looks of it, build quality.
7 December 2023
Unprompted review
Julie in credit control is super…
Julie in credit control is super helpful and deserves a pay rise :)
9 February 2023
Unprompted review
What a great helpful friendly company.
What a great helpful friendly company.
I’m not a builder, they had time to answer my questions.
Would recommend
28 September 2022
Unprompted review
Simply didnt show up
They have been booked to do our flat roof on 2 separate occasions - the first, we had a period of 3 days, and the second a fixed date.
No notification. Calls not returned.
Shoddy customer service.
12 August 2020
Unprompted review
Excellent Customer Service from Elliotts Premier Roofing
Elliotts Premier Roofing stuck with me over the very long time my building project has taken.
They were always there to provide advice and installed Solar PV (absolutely beautifully!) with Solar Edge controls and heat recover MHVR.
If I had known at the time they also provided wiring and a range of other services, I would have definitely used them for that too.
Simon Smith's knowledge on renewables is extensive, nothing is too much trouble and, best of all, the price was very reasonable. They have excellent environmental policies within their business too.
I would recommend Elliotts Roofing without hesitation for any renewables or roofing project.
8 June 2019
Unprompted review
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