Absolutely brilliant. We had to move out of our French house at very short notice and were amazed at how efficient and reasonably priced European Moving were. Chloe who handled our move was great, she kept us informed at every step and all of our items were picked up in France and delivered in the UK exactly when expected.
Had t move from UK to France in two drops.
Theses guys were amazing from the first enquiry to the final drop.
Five star customer service and great value for money.
Josephine in the sales department I cannot rate highly enough and the Romanian driver who made the second drop had me stood there with amazement when he packed all our so so many items in his van and delivered in great timing without a scratch.
Thank you European moving we will be back
Had to move from UK to France in two loads, theses guys were amazingly helpful and professional.
From the moment I started the enquiry till the final drop.
Extremely helpful Josephine in the sales to an amazing magician like driver who fitted all my (not so well packed items) without a single scratch. My husband and I are so impressed .
The price was absolutely reasonable too.
I can't recommend them enough and we will definitely be using them again in our next move to Spain
Thank you Europeanmoving
Great services and follow-up by Sabrina Aouni even with lot of change before the D-day.
The move was well organized (with 3 adresses - Belgium, Germany and France) and my stuff arrived at the final address without loss.
I recommand this company for the ratio price/quality/service.
What a great service Dayne Southern and team provided for my international move! He took the stress out of the moving arrangements and was on top of everything all along. Great Job. Super Thanks! :)
Just perfect! The driver arrive on time and was helpful both at the begining and the end.
The person who take on charge the file of our moving was so helpful, kind and profesional. Always be the for any question.
Thank you Sabrina!
I recommand 100% and hope next time will be same reassurance and unstressful.
We have used a number of ‘movers’ over the years and European Movers are definitely among the best. This time we were moving furniture from the middle of France to Bedfordshire, England. Two companies had let us down and we were two weeks away. Sarah arranged everything efficiently. Her communication by phone and email were first class.
The move day came and Pamec, the driver, was on time, finding us on a remote farm. He worked at our pace and could not have been more helpful. He went out of his way to meet our particular needs.
We would highly recommend European Movers and would definitely use them again because of their efficient teamwork. They are also reasonably priced and are there on the end of a phone when needed. This is a company who take out most of the stress from a stressful time.
Thanks E.M., Robert & Sue
We were moving from London to Amsterdam and European Moving provided a fantastic service from quotation to fulfilment of the move.
Our contact Filip was incredibly helpful, understanding and amenable in a busy time in the lead-up to the move and he did everything he could to work around us with thew quotation. He was incredibly patient and understanding when much was in the air. The quote was the most competitive we found on the market too.
When it came to the move itself, everything was packed, transported and delivered within 24 hours which surpassed our expectations and generally meant we felt settled in our new city quicker than we could have hoped. Everything was delivered in the same condition in which they were packed and loaded.
Would recommend.
I had a transport from Paris to Copenhagen using a group transport (so a truck not just for my move but a mix of several ones).
Almost everything was absolutely perfect.
Including the price (I called some other transporters and when i told them the price I had from European Movers they told me to just stick with them, they couldn’t offer better.)
I was called after requesting a proforma, the person who was my contact spoke perfect French and was very friendly and efficient. I was walked through creating my estimation. The 3 days windows of pick up and delivery were on point, I had expected delay and was very surprised to be called for a pick up to happen on day 1!
I was kept regularly informed during the transport and then called afterwards to check that everything had gone well. I was also, upon requesting it, given a cell phone number to use on WhatsApp which made things like sending google link easier.
On an additional note, I was not present at the pick up, and felt quite safe with that. My neighbors had the keys, European Movers and the Driver had been informed and I was reassured it would go well as I was given an inventory sheet and the possibility to pay extra for the driver to go up to my apartment and get my boxes.
A lot of the smooth process had to do with having 1 very efficient single point of contact, Sabrina. The driver was also very helpful and polite, it helped that I speak Spanish so we could speak fluently together as his English was a little shaky but didn’t get in the way of his helping my friend unload the truck with us. The other thing that helped was that I took the logistics seriously, had everything labeled numbered and easily accessible for the pick up.
Everything was well secured, I had some musical instruments and paintings labeled as fragile, they were neatly stacked on top and unloaded first.
The only small thing that was not perfect was that I once called to ask for further information about something and spoke to other people than Sabrina, in French and in English and in both those languages I had a hard time being understood by the person on the other line. It would be good to have the main phone line always picked up by someone who speaks at least French (this was the French line) or English perfectly (my questions were a bit complex).
European Moving is a cheap way to get all your possessions moved from one country to the next. They take your stuff directly to the new destination, so there's no delay in getting your stuff back, unlike several other firms we had quotes from. And they came in £2000 cheaper than the next cheapest company.
We have moved from West Sussex in the UK to Donegal, Ireland and ordered 3 vans to take our 4-bed house contents to the new house. The van drivers turned up on time and helped load the vans up. It all happened very quickly and the drivers kept an eye on the weight distribution and load so we wouldn't get any fines.
At one point we thought we might need a 4th van so we called European Moving just to warn them and see how quick a van could be dispatched. Much to our surprise, an hour later the 4th van arrived. Thankfully we didn't need it and we just had to pay £50 to cover the fuel costs of that van. We were very impressed with the turnaround, though.
The next day we arrived in Ireland and were happy to find the first van already at the house and ready to be unloaded. Our driver was fantastic and helped get everything where it needed to be.
The other two vans arrived throughout the day and by the evening, we had all our contents in the house.
Yes, there were a few damaged items but that was purely down to our own lack of packing skills. Everything we packed well arrived unscathed and even some furniture we just threw in the van last minute with the attitude of "if it gets damaged it doesn't matter" arrived in perfect condition.
We couldn't fault the process or the company at all and all my reservations regarding the cost, insurance, content weight, and timings were unfounded.
Regarding the weight of your goods, just make sure you have a good idea of how much stuff you have. We worked ours out pretty accurately so didn't have any trouble with customs or police.
The only single warning I can offer potential customers is regarding the drivers. You are very unlikely to be able to communicate with them very well as all three of our drivers were from Poland and didn't speak any English. However, we still managed with the aid of Google and lots of miming. These chaps were absolutely lovely and knew exactly what they were doing. They also worked very hard and I would be happy to use those guys again.
Thanks, European Moving! You were great.
I had my doubts about the company, mostly because of the price... Well everything went better than I could have hoped. The driver was so helpful, without him I don't know how we could have managed the moving. I do recommend this company, Thank you to Ms Sabrina who was a wonderful commercial, always trying to give the best support and feedback!
TAKE CAUTION!!!!
We used European Movers for a family house move from Netherlands to U.K. Today, Friday 18th Jan is the due date of delivery of our house contents and we waited all morning without their arrival. When we contacted European Movers they said “the driver has fallen ill and all our house contents will need to be taken off his truck and put into another vehicle and that we should expect delivery ‘sometime’ Saturday 19th”! Totally unacceptable. I explained to their customer services that as a result we have to stay in a hotel with our 2 year old son, as we have no house furnishings. I was told that they don’t compensate, but they will see what can be done. Unacceptable.
Several hours have passed and we have yet to receive any confirmation when the delivery will arrive so we can move into our house!
I strongly advise that if you are looking for a reliable service that you look elsewhere, unless you are willing to risk the same situation happening to you and deal with a poor level of customer service. All around we have had a poor experience and still we don’t have any of our items or reply from European Moving when exactly we should expect delivery tomorrow - 1 day later.
Below is the email I sent them and still no response.
Please could you let me know the exact status of the delivery that was expected this morning.
My wife and our 2 year old son, plus a local removal company waited at our property this morning without receiving any notification until I called this morning that the driver will now not be arriving with ALL our belongings and house contents today and the delivery will be sometime tomorrow.
As I confirmed to you this morning as a result we are now having to stay in a hotel around the corner from our home and these costs must be reimbursed to us. We booked the house move through European Moving on the confirmation that our belongings will arrive on the dates we requested, today Friday 18th January.
I have to again stress we are a family with a 2 year old son, the amount of trouble this has caused is completely unacceptable.
Finally, it is now 4pm on the day of the move and we still do not have a confirmed delivery time for tomorrow.
If I do not receive any confirmation by close of play today I will notify the police that all our house items have been stolen and seek their advise on how best to proceed. I will also post on all social media platforms, Trustpilot etc. of the situation we have encountered with European Moving which will invoked the details of the situation we are now in.
I trust this matter will be dealt professionally and immediately.
We moved from the Netherlands to the UK with European moving and we were very happy with the service. Everything was made easy with the customer care, very friendly, helpful and professional. The price was very very reasonable. The driver was on time both ways and he did a great job. Would highly recommend!
We used European Moving again for the final move of our belongings to Central Portugal and everything went very smoothly - collection and delivery was to the hour and all the furniture and boxes arrived without any breakages or damage. We would thoroughly recommend this company who helped us every step of the way.
I needed my furniture moving from the UK to my new home in Greece. Petar was very helpful in answering all my queries. My belongings were picked up on time and delivered on time by a very helpful driver.
Very reactive and flexible, driver was on time, even early, both at pickup and at delivery. No hidden fees. Would recommend to anyone !
Vans turned up early, were very new and well equipped. Drivers extremely helpful and then arrived early in France. Couldn't have been better.
We had a very good experience with European Moving from England to Denmark. Our contact Chloe was on the ball and the driver Casper was really nice and careful with our stuff. And the price was good.
Fantastic service from start to finish. Great value for money also. The removers who delivered my items were really nice gents.
Very easy and smooth service. The move coordinator (Dayne) organized everything super nice and smooth and the driver was also really helpful.
