Excelwastemanagement Reviews 

81
•
TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

Did not deliver the skip as planned per the date. despite several phones calls over several days the skip was finally delivered. They company has an SLA of removing the skip within 3-4 days. I cal... See more

Rated 5 out of 5 stars

Booked a waste clearance for my recent garden project that required some clearing. Erica on the phone was first class, prices agreed prior to booking after photos of rubbish submitted. On the day Ja... See more

Rated 5 out of 5 stars

Great service, prompt response to waste removal needs. Quickly arrived to remove everything and left everything as I wanted. So happy, if only all were like this Highly recommended. Plea... See more

Rated 5 out of 5 stars

Good price. Efficient service and easy to book. The driver, on collection, was very thoughtful and was worried about possibly damaging the driveway but was careful and did no damage. We were recommen... See more

Company replied

Company details

  1. Waste-Management Service

Written by the company

Excel waste management are a fully licensed and registered skip hire company, specialising in skip hire and waste management. Our modern fleet of trucks are able to reliably deliver any skip size when you need it We are able to find the most cost effective solution for your waste disposal needs, whether you need a waste management solution on a commercial job or are looking for a small skip for a DIY project at home. We also offer our Wait and Load service for jobs where time and space are an issue for you. Our service covers Rainham, Romford, Hornchurch, Brentwood, Dagenham, Grays, Ilford, Barking, Stratford, Upminster, Basildon and Woodford.


Contact info

3.9

Great

TrustScore 4 out of 5

81 reviews

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3.9

All reviews

(81)

2 reviews in the last 12 months

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Rated 2 out of 5 stars

late delivery of skip and now they wont take it back

Did not deliver the skip as planned per the date. despite several phones calls over several days the skip was finally delivered. They company has an SLA of removing the skip within 3-4 days. I called on a Monday to have the skip removed - 7 working days later it's still in my driveway, Have no idea when it will be taken back despite daily calls to the office.
Avoid if you can there are better companies out there

Update; improving to 2 stars - reason being, I asked to be put through to the complaints department, so I could log a complaint. Managed to track down a manager who was very cool (they within 1 hr picked up the skip)

17 August 2026
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY

AVOID THIS COMPANY – SERIOUS WARNING

One of the worst companies I have ever dealt with.

They failed to collect the skip despite me chasing them repeatedly. Their extremely poor service has now delayed my building project, causing unnecessary stress and inconvenience.

Be very careful before ordering a skip from this company. In my experience, they were quick to take the money, but when it came to collecting the full skip, they were nowhere to be seen. The skip has been left sitting on my driveway while I have had to keep chasing them.

The customer service and reliability have been absolutely unacceptable.

🚩 A serious warning to anyone in Romford and the surrounding areas: think very carefully before using this company. Based on my experience, I would never use them again and certainly would not recommend them.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Delivered on day and 30 mins notice given as requested and swift to pick-up when requested. Used once and plan to use again in Feb 25.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Always delivered on day requested and swift to pick-up when you call them. Used twice and would definately use again.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Good

Good, speedy service. Have used this company before and have never had any problems. Staff are very helpful and friendly

27 September 2024
Rated 5 out of 5 stars

Excellent service

Drop off was great, driver really respectful and thoughtful of how we use our driveway making sure will still had room for a car. Wasn’t in for collection but area left tidy

25 September 2024
Rated 5 out of 5 stars

Thanks for the refund

I had a bit of problem with an extra charge, I contacted the Excel waste management office they looked into the matter and handled it very well and I was refunded . Thank you very much

25 September 2024
Unprompted review
Rated 5 out of 5 stars

No messing around

No messing around, quick, reliable and efficient. I needed a skip asap and I got it. Very helpful team over the phone. Also when arranging collection they came the same day. No hassle. Very impressed and grateful

16 August 2024
Excelwastemanagement logo

Reply from Excelwastemanagement

Hi,

Many thanks for your positive feedback, we greatly appreciate it.

Excel.

Rated 5 out of 5 stars

Excellent Service

I have no negative comments to make. The price was competitive, the skip was delivered on time and was collected promptly when I requested pick up. I would definitely use this company again.

15 August 2024
Excelwastemanagement logo

Reply from Excelwastemanagement

We greatly appreciate your positive feedback, we look forward to working with you in the future.

Many thanks,
Excel.

Rated 5 out of 5 stars

Great service from start to finish

Fast, efficient and friendly service. The customer service was great too. Would highly recommend.

17 August 2024
Excelwastemanagement logo

Reply from Excelwastemanagement

Hi Liza,

Thank you for your positive comments, we are thrilled to know you would recommend us.

Many thanks,
Excel.

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