Hassan is an incredibly experienced instructor who really knows how to bring out confidence behind the wheel. He breaks everything down into clear, practical steps and always has a handful of useful t... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
"Hey, I just wanted to give a shoutout to Fareshta - she was absolutely fantastic! I highly recommend her, she really helped me learn to drive an automatic car. We went around the car park at Gurnell,... See more
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Had my first driving lesson today and couldn’t have asked for a better instructor. Salim was patient all through the lesson and added 0 pressure when teaching, his training was easy to grasp, correct... See more
Company replied
I booked a refresher's lesson with Adam, as I hadn't driven in 7+ years and felt like I needed a little reminder before using a holiday rental car. I was a bit nervous having had such a long break, bu... See more
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Company details
Written by the company
EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.
Contact info
United Kingdom
- support@ezlicence.co.uk
- ezlicence.co.uk
4.6
Excellent
367 reviews
Replied to 72% of negative reviews
Typically replies within 2 weeks
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Amin is a great instructor
Amin is a great instructor. He gives a very good breakdown of the driving process and explains how and why to do things as well correcting your mistakes without judgement. He has a lot of patience, which is exactly what you need if your a bit nervous or new to driving.
9 March 2026
Unprompted review
Reply from EzLicence
Thank you for your wonderful feedback, Rasha!
We’re so glad to hear you had a positive experience with Amin. His ability to clearly break things down and provide patient, supportive guidance really helps build confidence—especially for new or nervous drivers.
We truly appreciate your recommendation and wish you all the best on your driving journey! 🚗😊
Mohamed IS THE BEST.
Mohamed IS THE BEST.
Guys I passed!! With 23hours. I’m so grateful and happy. He was so patient with me and believed in me when I didn’t believe in myself. He’s so kind and amazing. If you want an instructor, use Mohamed. you will FOR SURE PASS
12 March 2026
Unprompted review
Reply from EzLicence
Thank you for your amazing feedback, Ogochu!
Huge congratulations on passing—that’s an incredible achievement! 🎉 We’re so glad Mohamed was there to support you every step of the way and help build your confidence. His patience and encouragement truly make a difference.
We really appreciate your recommendation and wish you all the best on the road ahead! 🚗😊
Abdul is the best!
Abdul is a fantastic instructor - I highly recommend him! He is patient, calm, clear and encouraging. I really enjoyed my lessons with him & I’m so pleased to say I passed my test a few weeks ago thanks to Abdul ☺️
28 February 2026
Unprompted review
Reply from EzLicence
Thank you for your wonderful feedback, Naomi!
Huge congratulations on passing your test—that’s such a fantastic achievement! 🎉 We’re so glad to hear Abdul made your learning experience enjoyable and helped you feel confident every step of the way. His patient and encouraging approach really makes a difference.
We truly appreciate your recommendation and wish you all the best on the road ahead! 🚗😊
Great communication from the instructor…
Great communication from the instructor and staff, value for money, easy website to use
9 March 2026
Unprompted review
Reply from EzLicence
Thank you for your great feedback, Martyn!
We’re really pleased to hear you found both our instructor and team communication helpful, and that you’re enjoying the ease of using the website. It’s also great to know you feel you’re getting good value—that’s exactly what we aim for.
We appreciate your support and wish you all the best on your driving journey! 🚗😊
Hormaira is the best instructor i had
Hormaira is the best instructor i had , she is a very nice and calm person, she taught me so much in a very short space of time for my practical exam and i came out successful at the end of it. Thank you so much Hormaira for taking me in for such a short space of time to my exam, you are truely an angel sent from God , i passed my exam today because of what you taught me and thank you to shawn for recommending Hormaira to me. Thank you once again Hormaira much love
9 March 2026
Unprompted review
Reply from EzLicence
Thank you so much for your heartfelt feedback, Alecia!
Huge congratulations on passing your exam—that’s an amazing achievement! 🎉 We’re so glad Hormaira was able to support you in such a short time and help you feel prepared and confident. She truly is a fantastic instructor, and it’s wonderful to hear how much of a positive impact she had.
We’ll also be sure to pass your thanks on to Shawn for the recommendation!
Wishing you all the best on the road ahead—drive safe! 🚗😊
Great instructor!He doesn’t overwhelm…
Great instructor!He doesn’t overwhelm you with too much information and keeps everything clear and straight to the point.I truly recommend him!
7 March 2026
Unprompted review
Reply from EzLicence
Thank you for your great feedback, Arcadie!
We’re so glad to hear you had a positive experience. Keeping lessons clear, simple, and easy to follow is key to building confidence, so it’s wonderful to know that made a difference.
We really appreciate your recommendation—wishing you all the best on your driving journey! 🚗😊
Passed first time after not driving for…
Passed first time after not driving for 2 years, only had 4/5 lessons since being in London! If your in East London region I highly recommend Affan, never driven in London before, made me feel super comfortable and ensured that I understood how to drive safely to a good standard.
4 March 2026
Unprompted review
Reply from EzLicence
Thank you for your amazing feedback, Eithan!
Huge congratulations on passing first time—that’s a fantastic achievement, especially after a break from driving! We’re so glad Affan was able to help you feel comfortable and confident on London roads while getting you test-ready in just a few lessons.
We really appreciate your recommendation and wish you all the best on the road ahead! 🚗🎉
Reply from EzLicence
Thank you for your feedback, Ryan and Sophie!
We love the energy—so glad you had a great experience with your instructor! 🔥
Wishing you both all the best on your driving journey 🚗😊
Gregory was an amazing instructor
Gregory was an amazing instructor, very patient and taught me so much on my first lesson !!
28 February 2026
Unprompted review
Reply from EzLicence
Thank you for your lovely feedback, Joana!
We’re so happy to hear you had a great first lesson with Gregory. His patience and ability to teach so much in just one session really make a difference.
Wishing you all the best as you continue your driving journey! 🚗😊
Worst Experience
Scammers. They will do their best to keep your money regardless of your experience with their driving instructors. Extremely unprofessional and low quality driving instructors. Will result in you having to initiate a chargeback through your bank.
30 January 2026
Unprompted review
Reply from EzLicence
Hi Ryn, we’re really sorry to read this — this isn’t the experience we want anyone to have.
We take concerns about instructor quality and refunds very seriously. Refunds are assessed based on the specific circumstances of each case, and we always aim to be fair and transparent in our decisions.
If you haven’t already, we’d really appreciate the chance to review your case in detail. Please reach out to our support team with your booking information so we can investigate this properly and assist you further.
Thank you for your feedback — it helps us improve.
I am extremely disappointed with my…
I am extremely disappointed with my recent experience with this driving lesson company.
My driving test is booked for 6th March, and I do not have any other free days before the exam. I booked a lesson on 1st March specifically for essential pre-test practice.
The first instructor rescheduled my confirmed lesson to next month without informing or consulting me. I only found out after checking and contacting him myself. A lesson next month is completely useless when my test is only five days away.
Because of this, I urgently booked another instructor from the same company for the same day in the evening and paid more due to the short notice. I also chose instructors carefully based on their car model, as my main instructor will take me to the test in the same type of car. Practising in the same vehicle before the exam is very important for confidence and familiarity.
To avoid further issues, I called the second instructor in the morning to confirm the booking. He told me he didn’t even know about my lesson and had not checked the portal. He then said he wanted to reschedule it to next week because he had other work commitments that day. My test is on 6th March, so next week would be too late.
He also said he couldn’t cancel the lesson himself and that I needed to contact the company. As a learner driver without my own car, and not legally allowed to drive alone in the UK, this booking was my final opportunity to practise before my test.
Overall, the lack of communication, poor coordination, and unprofessional handling of confirmed bookings caused unnecessary stress right before an important exam. Based on my experience, I cannot say the service is reliable.
1 March 2026
Unprompted review
Reply from EzLicence
Hi Pial, we’re very sorry to hear about your experience — we understand how important that final lesson was ahead of your test, and how frustrating this situation must have been.
The issues you’ve described, particularly around rescheduling without communication and lack of instructor availability, are not acceptable and don’t reflect the level of service we aim to provide.
We can confirm that your case has since been reviewed and a full refund was processed on March 2. We’re also following up internally to address the breakdown in communication and ensure better coordination with instructors moving forward.
We truly appreciate you bringing this to our attention and apologise again for the stress and inconvenience caused, especially so close to your test date.
Excellent instructors
Excellent instructors, current model cars and a professional service.
A pleasure from start to finish.
1 March 2026
Unprompted review
Reply from EzLicence
Thank you for your fantastic feedback, Rob!
We’re delighted to hear you had such a positive experience from start to finish. Providing professional service, great instructors, and modern vehicles is exactly what we aim for.
We truly appreciate your support and wish you all the best on your driving journey! 🚗😊
Ali is very friendly and extremely…
Ali is very friendly and extremely polite. Teaching skills on point too. Very great experience.
28 February 2026
Unprompted review
Reply from EzLicence
Thank you for your kind feedback, Mahmoud!
We’re so glad to hear you had a great experience with Ali. His friendly and polite nature, along with his excellent teaching skills, truly make a difference.
We really appreciate your support and wish you all the best on your driving journey! 🚗😊
No refunds and not caring much about…
No refunds and not caring much about users experience, I recommend a driving school instead of this app. Customer support is not what they advertise at all. My first instructor didn't tell me what to do while driving and after making a mistake he was yelling and lecturing me for half an hour to reduce his fuel consumption and making me to get more lessons and pay him im cash, I changed my instructor and the second one was trying to charge me £70 more in cash because I wasn't ready for the test, I reported him with evidence and asked for refund, the app support told me there will not be any refund and you habe to go your test with him! Overall I passed the test with a good result and the guy took a picture from me with his car to accredit his services! Very rude and unprofessional. Don't use this app, your money and time will be wasted; otherwise you'll be through lots of stress with bad instructors and bad support.
26 February 2026
Unprompted review
Reply from EzLicence
Hi Amir, we’re really sorry to read about your experience — it’s not the standard we expect from our instructors or support team.
What you’ve described, especially being asked for extra cash and feeling pressured, is taken very seriously and is against our policies. We appreciate you reporting this and sharing evidence, as it helps us take appropriate action.
We also understand your frustration around the refund outcome. While refunds are assessed based on the circumstances and our policies, your feedback has been noted and shared with our team to review how we handle these situations and improve the overall experience.
We’re glad to see you ultimately passed your test, and we appreciate that you chose to continue your driving journey with us despite the challenges. If there’s anything further we can do to support you, please don’t hesitate to reach out.
Excellent
Kash was an excellent instructor — patient, clear, and really supportive throughout my lessons. He explained everything in a way that was easy to understand and helped build my confidence on the road. I couldn’t have asked for a better learning experience. Highly recommend!
25 February 2026
Unprompted review
Reply from EzLicence
Thank you for your wonderful feedback, Cindy!
We’re so pleased to hear you had such a positive experience with Kash. His patient, clear, and supportive approach really makes a difference, and it’s great to know he helped build your confidence on the road.
We truly appreciate your recommendation and wish you all the best on your driving journey! 🚗😊
Reply from EzLicence
Thank you for your feedback, Raul!
We’re glad to hear you found the instructor calm and had a great experience using the app. Your support means a lot to us!
Wishing you all the best on your driving journey 🚗😊
Great driving instructor
Alaa is a really good teacher - calm, thorough and detailed. I can be nervous on the roads, but he is reassuring and helps me feel confident whilst driving. He paces his lessons well - ensuring to reinforce existing skills whilst teaching new ones. Plus, he sends a useful summary of what we did after the end of each lesson which is helpful to review throughout the week. I would highly recommend learning with Alaa!
22 February 2026
Unprompted review
Reply from EzLicence
Thank you so much for your thoughtful feedback, Tejaswini!
We’re delighted to hear about your positive experience with Alaa. His calm, structured, and supportive approach is exactly what we aim to provide—especially for building confidence on the road. It’s great to know the lesson pacing and follow-up summaries have been helpful for your progress.
We truly appreciate your recommendation and wish you continued success on your driving journey! 🚗😊
Had Bim as my instructor and his…
Had Bim as my instructor and his Explanations were clear and simple, learned a lot in my first session! Looking forward to the next one.Would absolutely recommend to fellow learners.
17 February 2026
Unprompted review
Reply from EzLicence
Thank you for your fantastic feedback, Karl!
We’re so glad to hear you had a great first session with Bim and found his explanations clear and easy to follow. It’s great that you’re already learning so much—we’re excited for your next lessons too!
Thanks for the recommendation, and we wish you all the best on your driving journey 🚗😊
I had a great experience learning to drive
I had a great experience learning to drive. He’s very patient and always takes the time to explain things clearly. Highly recommend!
15 February 2026
Unprompted review
Reply from EzLicence
Thank you for your great feedback, Emanuele!
We’re so happy to hear you had a positive experience learning to drive. Patience and clear explanations are key, and it’s wonderful to know that made a difference for you.
We really appreciate your recommendation—wishing you all the best on your driving journey! 🚗😊
Mr Gopal very good teacher
Mr Gopal is calm, patient and very good teacher. Very good experience
12 December 2025
Unprompted review
Reply from EzLicence
Thank you for your kind words, Matej!
We’re delighted to hear you had such a positive experience with Mr Gopal. His calm and patient approach really helps create a great learning environment, so it’s wonderful to know that stood out to you.
Wishing you all the best on your driving journey! 🚗😊
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