EzLicence Reviews 367

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional teaching skills, patience, and supportive approach, which significantly boosts confidence. People frequently highlight the clear instructions and effective methods provided, making the learning process enjoyable and easy to understand. The overall service is often described as excellent, with many appreciating the personalized and encouraging environment created by the instructors. However, some customers encountered issues with the booking process, reporting instances where instructors did not show up for scheduled lessons or cancelled at the last minute without proper communication. A few people also mentioned problems with transparency regarding additional charges or instructors being rude when these were declined.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Many customers praise instructors for their patience,... See more

User experience

Users describe positive interactions with the user experience. Many customers highlight the kindness,... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise instructors for their... See more

Booking process

People report ambiguous experiences with the booking process. Many customers express frustration with... See more

Service

Clients share positive opinions on service, often highlighting the professionalism and effectiveness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hassan is an incredibly experienced instructor who really knows how to bring out confidence behind the wheel. He breaks everything down into clear, practical steps and always has a handful of useful t... See more

Company replied

Rated 5 out of 5 stars

"Hey, I just wanted to give a shoutout to Fareshta - she was absolutely fantastic! I highly recommend her, she really helped me learn to drive an automatic car. We went around the car park at Gurnell,... See more

Company replied

Rated 5 out of 5 stars

Had my first driving lesson today and couldn’t have asked for a better instructor. Salim was patient all through the lesson and added 0 pressure when teaching, his training was easy to grasp, correct... See more

Company replied

Rated 5 out of 5 stars

I booked a refresher's lesson with Adam, as I hadn't driven in 7+ years and felt like I needed a little reminder before using a holiday rental car. I was a bit nervous having had such a long break, bu... See more

Company replied


Company details

  1. Driving school
  2. Driving Licence Training School
  3. Online marketplace

Written by the company

EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

367 reviews

5-star
4-star
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2-star
1-star

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Abdul was a great instructor

Abdul was a great instructor, very alert yet calm. His explanations and analysis of the various situations are very clear and thorough. He really helped me grow my self-confidence behind the wheel.

17 December 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thank you for sharing your experience, Pauline! Abdul is a calm and insightful instructor who really knows how to build confidence behind the wheel. It's fantastic to hear how much your skills and self-belief have grown! 🚗💪

Rated 5 out of 5 stars

1st lesson was very practical which was…

1st lesson was very practical which was good and salim is a very encouraging instructor i highly recommend !

15 December 2025
Unprompted review
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Reply from EzLicence

Awesome start, Abdul! We're so glad your first lesson felt practical and encouraging - Salim is a fantastic instructor to learn with. Keep it up, your licence is just around the corner 🚗✅

Rated 5 out of 5 stars

He is Come and collected

He is Come and collected; advise that helps the learners in a positive manner and an all round nice teacher.

15 December 2025
Unprompted review
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Reply from EzLicence

Thanks for the lovely review, Halefom! It's great to hear your instructor’s calm and supportive guidance made a positive impact. A great teacher really does make all the difference when you're learning something new 🙌

Rated 5 out of 5 stars

I had a fantastic experience learning with brian…

I had a fantastic experience learning to drive with Brian. He was incredibly patient, clear, and supportive throughout the entire process. His explanations were always easy to understand, and he made sure I felt confident with both manoeuvres and real-life driving situations. Brian tailored each lesson to my needs, highlighted areas to improve without ever being discouraging, and genuinely cared about helping me succeed. Thanks to his calm teaching style and structured approach, I passed my driving test with confidence. I couldn’t recommend him highly enough.

13 December 2025
Unprompted review
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Reply from EzLicence

Thanks for the amazing feedback, Sakib! We're so glad Brian’s calm, supportive approach helped you feel confident behind the wheel. Tailoring lessons to suit your needs and guiding you to success is what it’s all about - and passing your test is a huge win 🥳 Congrats and enjoy the freedom of the road!

Rated 5 out of 5 stars

Mamunur is a great instructor

Mamunur is a great instructor with the students' best interests at heart. His high standard and expectation can be a double-edged sword, but his methodical teaching helped me to get to the test standard in only a couple of weeks of intensive learning, and I think that's the best review one can give. Highly recommend!

9 December 2025
Unprompted review
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Reply from EzLicence

What an awesome result! Mamunur’s high standards and methodical approach clearly helped fast-track your progress - reaching test standard in just a few weeks is no small feat 💪 Thanks for the great recommendation, and best of luck for the road ahead!

Rated 5 out of 5 stars

very good teacher

nick was on-time, very friendly and all together a very good teacher. he supported me and helped me correct my mistakes, without putting any pressure or stress on me. i would 100% recommend him.

8 December 2025
Unprompted review
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Reply from EzLicence

Thanks for the lovely review, Helia! Nick is a fantastic instructor and it’s great to hear he helped you feel supported and stress-free during your lessons. Keep up the great progress! 🚗💪

Rated 5 out of 5 stars

Amazing instructor (Nilam

Amazing instructor (Nilam, west London), really pushes you to your capabilities, she is great at maintaining and promoting your comfort while ensuring you’re safe and a sensible road user as a learner, she won’t push you to do anything you are not comfortable with however she will talk you through it, boost your confidence and ensure you are comfortable to tackle the challenges ahead. It was such a great learning experience and I would 100% recommend her for not only touching up fine skills, but also if you are a beginner and looking for a long term instructor.

7 December 2025
Unprompted review
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Reply from EzLicence

Love to hear this, Kieran! Nilam is an incredible instructor who knows how to strike that perfect balance between comfort and challenge. It's great that she helped you feel confident and safe every step of the way. Thanks for the glowing recommendation 🙌

Rated 5 out of 5 stars

Great teacher

Rik was very calm & composed while teaching me. Taught the basics very well and helped me build confidence on the road.

3 December 2025
Unprompted review
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Reply from EzLicence

Thanks for the kind words, James! We're so glad Rik helped you build your confidence behind the wheel. His calm and composed style is perfect for mastering the basics and feeling at ease on the road 🚗 Keep up the great work!

Rated 5 out of 5 stars

Fantastic driving instructor

Fantastic driving instructor — patient, knowledgeable, and clear. Helped me gain confidence quickly. Highly recommend!

3 December 2025
Unprompted review
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Reply from EzLicence

Appreciate the great feedback, Dhanush! So glad your instructor helped you build confidence so quickly. That mix of patience and clear guidance really sets learners up for success 🙌

Rated 5 out of 5 stars

Hassan is an incredibly experienced…

Hassan is an incredibly experienced instructor who really knows how to bring out confidence behind the wheel. He breaks everything down into clear, practical steps and always has a handful of useful tips to share. What stands out most is his patience—he never rushes you and stays calm even when you’re nervous. He’s also super motivating, offering plenty of encouragement and extra time after lessons so you can nail each skill. If you’re looking for a driver‑trainer who’s both knowledgeable and supportive, Hassan is a top choice. 🚗💪

25 November 2025
Unprompted review
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Reply from EzLicence

Thanks for the fantastic review, Malif! Hassan’s calm, encouraging approach and clear guidance make all the difference when you're building confidence behind the wheel. So glad you felt supported every step of the way — you’ve got this! 🚗💪

Rated 5 out of 5 stars

Excellent driving instructor

It was my first driving experience but Ansar made the whole process enjoyable and I became confident very quickly. He explained everything clearly with helpful tips. I am now confident that i will pass my driving practice test.

27 November 2025
Unprompted review
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Reply from EzLicence

Thanks for sharing your experience, Eric! It's great to hear that Ansar helped make your first driving lesson such a positive one. Building confidence early is such a big win – you're well on your way to passing that test 💪 Keep up the great work, you’ve got this!

Rated 5 out of 5 stars

He was nice and friendly

He was nice and friendly . He had less interfernece just correction which boost up confidence

11 November 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for the lovely feedback, Priajan! It's great to hear that your instructor was friendly and gave you the space to grow behind the wheel. A few well-timed corrections can make such a big difference in building confidence - sounds like you're well on your way 🚗💨 Keep up the great work!

Rated 5 out of 5 stars

Amazing

I had the most amazing experience learning with Fareshta. From the very first moment, she created a calm, safe and reassuring environment. She is patient, kind, understanding and genuinely supportive. I learnt more in one lesson with her than I have in all my previous lessons combined.

She embodies everything a true driving instructor should be. She guides you, reassures you and encourages you without pressure, rushing or judgement. Her teaching style builds confidence, not anxiety, and for the first time ever I felt completely comfortable, focused and at ease behind the wheel.

Her explanations are clear, her approach is thoughtful and she never makes you feel silly for asking questions or making mistakes. I felt supported from start to finish and genuinely excited to continue my lessons with her.

Fareshta is exceptional and I cannot recommend her enough. If you want an instructor who genuinely cares about your progress and invests in your success, she is the one.

20 November 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thank you so much for your lovely feedback, Jessica! 😊 We’re thrilled to hear how supported and confident you felt learning with Fareshta. She is everything a great instructor should be - calm, encouraging, and fully committed to helping learners feel at ease behind the wheel.

Rated 5 out of 5 stars

Alexxa is a brilliant instructor!!!

I recently did a refresher with Alexxa after 15 years of not driving, and I couldn’t have asked for a better instructor. She was incredibly friendly, knowledgeable, and always calm, which immediately put me at ease. Her kind and polite manner made it easy to rebuild my confidence on the road. Alexxa explained everything clearly, never rushed me, and created a really supportive learning environment. I’m so grateful for her guidance and would highly recommend her to anyone!Thank you Alexxa!

18 November 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thank you, Iulia! What a fantastic way to get back behind the wheel — Alexxa is such a supportive and skilled instructor. We're so glad she helped you rebuild your confidence with kindness and calm guidance 😊 You're well on your way now!

Rated 5 out of 5 stars

Driving lesson with EZLicence

Abi is a great instructor, very reassuring, kind, and knowledgable. Would recommend him and EZLicence to anyone!

14 November 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for the lovely feedback, Harrison! Abi is such a kind and supportive instructor - it’s great to hear how reassuring and knowledgeable he’s been throughout your lessons. Appreciate the recommendation and love that you're enjoying the journey with EzLicence 😊

Rated 1 out of 5 stars

Lessons Cancelled Multiple times

Lessons Cancelled Multiple times

After booking in for my first lesson I was not impressed that it was cancelled and rescheduled three times due to multiple excuses. The most annoying being sickness for a weekend lesson then when I rebooked for the third attempt the instructor didn't work weekends after telling me the previous time she was sick and then had car trouble.

I want my money back and will look else where for lessons but keep getting macro based responses and no help

13 November 2025
Unprompted review
Rated 5 out of 5 stars

He is such a good tutorTakes time to…

He is such a good tutorTakes time to explain well.

10 November 2025
Unprompted review
EzLicence logo

Reply from EzLicence

So glad to hear you’re feeling supported, Rhoda! Taking the time to explain things properly can make such a big difference. You’re in great hands and well on your way to driving confidence 🚗💪

Rated 5 out of 5 stars

Very helpful all good instructors

Very helpful all good instructors

13 November 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks so much for your lovely feedback, Tia! 😊 We're thrilled to hear that you found our instructors helpful and had a great experience all round. Keep up the awesome work on your driving journey! 🚗💨

Rated 5 out of 5 stars

I’m very glad to have Rhyan as my…

I’m very glad to have Rhyan as my driving instructor. During our two-hour driving session, he stayed fully focused the entire time without even taking a sip of water. He is highly experienced and communicates his guidance clearly and effectively. I’ve not only improved my driving skills, but more importantly, gained confidence on the road.

11 November 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for sharing your experience, Pengfei! Rhyan’s focus and dedication really shine through – it’s fantastic to hear how much your skills and confidence have grown in just one session. Keep up the great work out there 🚗💪

Rated 1 out of 5 stars

Absolutely terrible – likely a scam

Booked my driving lesson through this platform and the instructor never showed up. I called him twice — no answer, no call back. I submitted a refund request right after and haven’t heard a word from anyone in two days. No customer support, no accountability, just silence. Feels like a complete scam – avoid

9 November 2025
Unprompted review

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