FairFix Reviews 356

Great service from Napoleon Andrews. He arrived on time, sorted out the problem and explained the fix to me. Booking & paying was easy.

Quick, efficient, genuine

Very quick and professional service. The problem was identified promptly and solution provided the next day with new parts replaced. A full explanation was provided, details of what needs to be fixed discussed so that you know what you’re paying for. Timing was excellent and the technician polite, knowledgable and helpful. Very happy with the service.

The gentleman knew his product and facilitated in the best possible manner. Can’t fault him top guy!

We had been with British Gas for over ten years and had been happy with them but recently, they hiked up their price and also the waiting time, which made life a bit painful if your boiler is down and they cannot come to you until 5 days later!

Booked online with Fairfix at 710am and got a call at 10am to discuss the timing of visit. Tye came on the same day to check the problem, and then sorted out the initial problem the very next day. Unfortunately, the boiler started leaking that night, so we contacted Fairfix and again the response was swift. Tye called me the next morning and ascertained that the PCB was not working properly, so a new one was installed on the 3rd day.

All of these are charged at £149 (plus material) as promised online (compared to £299 minimal from British Gas) and nothing extra. Tye was professional, knowledgeable and very respectful to our property and kept social distance. We would have no problems recommend them to all of our friends.

Great service. Quick response and happy to use and recommend

Fault fixed quickly with no fus. engineer kind considerate and practical.

Very fast service at a very low rate
Highly recommended

Very prompt and efficient service. Booked the appointment in the morning, engineer was there in the afternoon and had identified the problem within half an hour, then came back the next day with the required part and completed the repair.

Great service! So quick, reliable and honest. Will definitely be using again.

Booked online at 10pm and got a slot the following morning.

Mustafa was an absolute star. He went the extra mile to make sure we had hot water working again and we’re very grateful for all his efforts. Would happily recommend. Thank you

I am very impressed with the service of this company. We have been let down many times by trades people, but not this time. Communications was excellent, Tyrone arrived promptly, assessed the problem, got the part and fixed it!
What more can you ask for?
Lovely man to deal with would definitely use again and recommend.
Thank you.

Great service. I was able to book someone to come out in only a couple of hours without costing the earth. From my description he was able to go and get the parts needed before arriving so the job was done really quickly. Fixed price + parts made the whole thing very reasonable.

Boiler was fixed on second visit with a new part costing £212. but same problem occurred two days later further two visits were made but no success. I was told another part called pcp is needed costing £350 but no guarantee that Boiler would work and no free further visit. Very disappointed.

Excellent service. Andreas came bang on time, diagnosed the fault quickly, went away to get a replacement for the defective part of our boiler that had failed and then came back the following morning to fix it. All done with minimum fuss and maximum politeness and informativeness.

Great service - very quick to arrive. & transparent about prices. Not the cheapest, but worth it as fixed first time and service was great :-)

Problem very promptly solved by a very competent engineer

At last a repairer that I can rely on. To diagnose the fault correctly, arrive on time, and fully inform me what was done and why.