Feat. Designer Goods Reviews 134

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and appealing designs. Many people highlight the excellent service, efficient ordering process, and speedy delivery, often mentioning the thoughtful personal touches in packaging. Consumers frequently purchase items as gifts, appreciating the unique and beautiful offerings. However, some customers also noted issues with sizing, finding certain items too narrow or tight. Additionally, a few people experienced difficulties with the exchange process for incorrectly sized gifts, despite the company's stated policy.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the excellent... See more

Quality

Reviewers express high satisfaction with product quality. Many customers praise the excellent quality of the... See more

Service

People report positive experiences with service. Customers consistently praise the efficient and friendly... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers praise the speedy and efficient delivery,... See more

Order

Customers had positive experiences with their orders. Many reviewers were impressed with the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful socks for special gifts. Quick efficient ordering process and a personal touch. I picked hornbills for my husband to remind him of Kruger, robin chats for my son becasue his name is Robin, s... See more

Company replied

Rated 5 out of 5 stars

Shopping on line is so easy. I'm fortunate to live close by to pop in to collect my order. The product is always accompanied with a little more and handed over by a friendly abd and ever helpful assi... See more

Company replied

Rated 5 out of 5 stars

Impeccable service. We barely placed the order and it arrived almost the next day from Cape Town (we live in Johannesburg). The colours of the socks are amazing and I could find something for everyone... See more

Company replied

Rated 5 out of 5 stars

My order of several pairs of Feat socks arrived earlier than expected, and I am extremely impressed with the speed of delivery. I placed the order quite late, only on Monday, after seeing an advert... See more

Company replied


Company details

  1. Gift shop
  2. Fashion accessories shop
  3. Toy and game manufacturer

Written by the company

Feat. Designer Goods is a South African based gifting and designer sock brand drawing inspiration from the beauty of the natural world. You’ll find that some of our favourite themes include South African Bird Life, sea life, botanicals and wild life. Shop our inspiring collection of socks, stationery, memory games and more. We pride ourselves in high-quality, local production and great customer service. Our products are shipped all around South Africa and the rest of the world with trusted courier companies.


Contact info

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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Rated 5 out of 5 stars

Prompt service for an online order!

Just know, your promo article in the Fair Lady drew my attention to your company and I knew my ex-pat daughter in London would love!

She will enjoy your personal note with the water bottle, too

Thank you.

29 April 2024
Feat. Designer Goods logo

Reply from Feat. Designer Goods

Yay! We are so happy to hear that. Thank you for letting us know how you found us. We also trust your daughter will love her gift :)

Rated 5 out of 5 stars

Awesome service

The quick delivery, the awesome packaging. Just a great experience.

19 April 2024
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Reply from Feat. Designer Goods

Yay! Thank you Amy :)

Rated 5 out of 5 stars

Beautiful products

Beautiful products! Easy ordering and delivery.

Ordered online and received excellent communication throughout. I opted to collect in store, and was very tempted to buy everything I saw there.

17 April 2024
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Reply from Feat. Designer Goods

Thank you so much for your support Jen. We are so happy to hear you were so happy with the ordering process and the products! :)

Rated 5 out of 5 stars

I was visiting in Cape Town last month…

I was visiting in Cape Town last month and bought a pair of elephant socks from a little store on the waterfront. When I got home and realized how comfortable they are (not too tight at the top), I decided to buy socks for all my siblings. It was all so easy to find and use your website and the order came so fast! I am totally pleased with your product and am glad that it says "Made in Cape Town" real big on the front of the tag. Love your socks, love your city, love your people!

31 March 2024
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Reply from Feat. Designer Goods

Thanks so much for the wonderful review Barbara! We hope you get to visit Cape Town again soon :) enjoy your socks!

Rated 5 out of 5 stars

Excellent service

Excellent service - quick delivery and very good communication regarding the sale and delivery.
I am so thrilled with the comfy socks with such lovely designs - I have bought them for friends and am sure they are also going to love them .

15 February 2024
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Reply from Feat. Designer Goods

That’s such great news! Thanks so much for your wonderful feedback Beth :)

Rated 5 out of 5 stars

Beautiful product with easy delivery!

Great product (beautiful) with minimal packaging and fast shipping! Thank you for the easy, efficient service - our friends love their cards!

22 January 2024
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Reply from Feat. Designer Goods

Thank you so much Meghan! So happy to hear that your friends are happy with their gift :)

Rated 5 out of 5 stars

Online shopping delight

It always such a pleasure to page through the catalog- always new and exciting items!

10 January 2024
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Reply from Feat. Designer Goods

Thanks so much for your kind review Brenda! :)

Rated 4 out of 5 stars

Overall a great experience

Overall a great experience. Only
1. issue with delivery which was then handled very well
2. there wasn’t much choice on the website so I couldn’t buy the socks I really wanted

1 December 2023
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Reply from Feat. Designer Goods

Hi Andrea, thank you for your kind review and for your recent order! We must apologise for the lack of variety on our site at the time of your order. We happened to receive a top-up order from our supplier right after your order was placed, which was terrible timing for the season unfortunately :( but we do hope you will be shopping with us again soon and we will be sure to do our best to keep our stock variety as hearty as possible in the future!

Rated 5 out of 5 stars

Brilliant company

The service from the company was excellent - they communicated well with me, the goods arrived really quickly and the quality of the goods was fantastic! I will definitely recommend them to others and have no doubt that I will order from them again soon.

7 November 2023
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Reply from Feat. Designer Goods

Thank you so much for your lovely feedback Lucy :) so glad you’re happy with our products and service.

Rated 5 out of 5 stars

Great Gifts!

I've always loved their socks - really fun and good quality. I recently bought one of their bottles as a gift and love it. Will have to get one for myself sometime!

20 October 2023
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Reply from Feat. Designer Goods

Yay! Thanks Megan :)

Rated 5 out of 5 stars

Lovely x

Great designs and I love that the socks are locally made in Cape Town. Clear pick up instructions and thoughtfully packaged. Thank you!

9 October 2023
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Reply from Feat. Designer Goods

Thank you for your wonderful review Emma! We are so happy to hear that you were happy with your purchase :)

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