Ferriesingreece Reviews 341

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

We went to Sentis travel in Athens today and the wonderful Panagiota Papadogona helped us with our enquiries, unfortunately due to it not being the season there was no snorkeling available but offered... See more

Company replied

Rated 2 out of 5 stars

Truth be told, this was not the first time on a ferry, and it is worth saying that a cabin price was highly overrated and for that price(200 eur one way) you'd get a seedy cabin, old bedding, and an... See more

Company replied

Rated 5 out of 5 stars

Very reasonable and great to deal with. Refunded our tickets immediately when Covid stopped our travels, and then rebooked when we could travel. 2/3 ferries were cancelled last minute, but we did... See more

Company replied

Rated 5 out of 5 stars

Easy to order the tickets online. We chose to print out our outbound e-tickets prior to flying to Santorini. Our Seajets transfer to Naxos went without a hitch. Similarly for our return trip from... See more

Company replied

Company details

  1. Ferry service

Information provided by various external sources

Online booking engine for ferry tickets to the Greek islands, Italy and Turkey.


Contact info

3.7

Average

TrustScore 3.5 out of 5

341 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Good service but ferry in late

I like the service but every ferry I took was late and it is not nice waiting under the sun.

2 September 2020
Unprompted review
Ferriesingreece logo

Reply from Ferriesingreece

Thank you but we are not responsible for the delay of the ferries.

Rated 5 out of 5 stars

Perfect for support

Perfect for plan, buy ticket. Appl. useful and user friendly. Perfect support. Perfect info during trip a about time of departure and delay of ship. Highly recommended. Use for trip from Pireus to Paros, Paros to Naxos, Naxos to Milos, Milos to Mykonos and Mykonos to Pireus.

25 August 2020
Unprompted review
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Reply from Ferriesingreece

Thank you very much for your feedback!

Rated 4 out of 5 stars

convenient, Small fee

The site takes a small fee but you can buy your tickets on advance. I had to reschedule a ticket, but it was more efficient to find a ticket office in harbour than to contact ferriesinGreece by mail. They answered, but with a slight delay.

A convenient site if you Walt To book on avance.

15 August 2020
Unprompted review
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Reply from Ferriesingreece

Thank you!

Rated 5 out of 5 stars

All in one!

I really liked booking with Ferries in Greece because they showed different companies and schedules. The website is easy to navigate and works well!

4 August 2020
Unprompted review
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Reply from Ferriesingreece

Thank you!

Rated 4 out of 5 stars

All in all good service

We travelled with the ferry a few times. There was some delay in departure times and boarding and deboarding was quite hectic, but the rest was good - no cancellations, impressive ferry boats, clean, Covid-19-protection, food and drinks available.

3 August 2020
Unprompted review
Rated 1 out of 5 stars

I booked and paid in advance for 4…

I booked and paid in advance for 4 ferrie trips around the Greek Islands before Covid-19. As we werent allowed to travel to Greece I cancelled my fares and asked for a refund, refund denied and offered a credit. Not good enough I will never travel to Greece.

6 July 2020
Unprompted review
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Reply from Ferriesingreece

Hi,

We are sorry to hear about your bad experience but kindly note that we are an online travel agency and have no power in changing the updated force majeure cancellation policies of the ferry company.

This measure was taken in order to avoid the collapse of the ferry companies.

Always at your disposal.

Rated 1 out of 5 stars

Ferry cancelled unable to use which I…

Ferry cancelled unable to use which I fully understand due to COV19.
What I do not agree with is that you will not refund me my money and only offer a credit note which I can keep for 18 months then get my full refund.
This is unbelievable.

5 July 2020
Unprompted review
Ferriesingreece logo

Reply from Ferriesingreece

Hi,

We are sorry to hear about your bad experience but kindly note that we are an online travel agency and have no power in changing the updated force majeure cancellation policies of the ferry company.

This measure was taken in order to avoid the collapse of the ferry companies.

Always at your disposal.

Rated 5 out of 5 stars

Clear communication

Clear communication. Proactive and effective in handling ferry cancellation rescheduling.

5 July 2020
Unprompted review
Ferriesingreece logo

Reply from Ferriesingreece

Thank you!!

Rated 5 out of 5 stars

Good experience.

Good experience.
The company is very careful with the reservations. When the ferry company changed the departure time (and contacted me directly) the ferriesingreece.com operators also contacted me to confirm that everything is ok (since the reservation appeared as changed in their system).

4 July 2020
Unprompted review
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Reply from Ferriesingreece

Thank you!!

Rated 1 out of 5 stars

I submitted a request for refund 2…

I submitted a request for refund 2 months prior and never got my money back so the charge was disputed.

3 July 2020
Unprompted review
Ferriesingreece logo

Reply from Ferriesingreece

Hi,

We are sorry to hear about your bad experience but kindly note that we are an online travel agency and have no power in changing the updated force majeure cancellation policies of the ferry company.

Please note that if you do not have the possibility to use the open date tickets or credit voucher that we have offered to you, you will able to request a refund after 18 months. This measure was taken in order to avoid the collapse of the ferry companies.

Always at your disposal.

Rated 4 out of 5 stars

Great and fast customer service

Great service and speedy ane helpful customer service.
A change occurred on our itinerary and we were notified well in advance and the question I had were promptly answered by the support team

16 December 2019
Unprompted review
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Reply from Ferriesingreece

Thank you!

Rated 5 out of 5 stars

Relaxing transportation

This was a relaxing way to get back to Athens from the island of Paros. Although I couldn’t find any gluten free food to purchase, they had drink and snacks. The worst part of our trip was a family, w children, did not keep them wrangled in. They ran and screamed the whole time. Most annoying. But, the facilities and staff was amazing.

15 November 2019
Unprompted review
Rated 4 out of 5 stars

Booking system easy to use only…

Booking system easy to use only negative is not being able to print your own tickets or have them on an app.

2 November 2019
Unprompted review
Ferriesingreece logo

Reply from Ferriesingreece

Thank you for your feedback.
Please note that not all ferry companies propose e-tickets. Only AEGEAN SPEEDLINES, HELLENIC SEAWAYS, GOLDEN STAR FERRIES & SEAJETS propose it. We hope that all companies will propose this in the future.

Rated 5 out of 5 stars

Perfect

Perfect experience

2 November 2019
Unprompted review
Ferriesingreece logo

Reply from Ferriesingreece

Thank you! :)

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