After already having a pair of slippers I thought I would treat myself to a pair of ballet pumps in newbuck leather. The shoes are lovely and on my right foot it's very comfy, however the left foot is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to place a order delivered the next day, there was a offer on so got a good discount.
The fit flops are lovely very stylish a perfect fit and very comfortable.

Reply from FitFlop
Speedy Delivery , Correct size & color was forwarded. Love Fit Flop brand. Comfortable fit and great styles.

Reply from FitFlop
love all my Fitflops, over 20 years I must have turned so my people on to them, to this day I still rant ..lol

Reply from FitFlop
Ordering is easy, delivered on time and I love the product so comfortable

Reply from FitFlop

Reply from FitFlop
I love Fitflops I own several pairs and find them so comfortable, they wear so well.
Recently I purchased a new toe post pair but with a back strap to wear when sightseeing on holiday. I always buy the styles that are decorated with glitter or beads as my current ones are, they elevate the sandal to something special. I wear mine all day as they are so comfortable. Ordering and delivery easy and very quick.

Reply from FitFlop
Amazing shoes. I've had so many compliments. Comfy. Fab colour and style.
Fast delivery. So reliable.
Thank you Fit Flop!

Reply from FitFlop
I love fit flops trainers and toe posters. They so comfortable

Reply from FitFlop
I bought 3 pairs to replace older fit flops that the toe prong had snapped on.
Both IQUSHION pairs seem slightly smaller than my previous size 36 pairs.
I know my foot has not grown :)
I was going to return them but the shipping cost was too expensive going to the uk.

Reply from FitFlop
Ordered 5 Pairs of sandals, found most tipped me forward and made me lose my balance so went to return 4 pairs. Only 3 pairs available on the returns form, sent an email asking how to fix the problem, advised I should just send them all back (in the separate parcels they came in) and it might be ok! For what appears to be a large company they have a very poor approach to customer service and processes and do not adhere to their online retail legal obligations. I shall be reversing the charge on my credit card.

Reply from FitFlop
fitflop are expensive but that does not stop me from buying them. I love the wellington boots - they are the only ones I can walk a fair distance in without triggering my bursitis and they are perfect for my job as a volunteer working with animals on a farm. I will only wear fitflops flip flops - I can walk miles in these in absolute comfort. My partner bought some too and he loves them.

Reply from FitFlop
Worn Fitflop trainers for many years. Always good quality and comfortable from day 1. Wear them virtually every day.

Reply from FitFlop
I have several pairs of fitflops, they are comfortable and fit very well, they look smart

Reply from FitFlop
Very good customer service. Sandles so comfy can walk miles in them .

Reply from FitFlop
I already own two pairs of fit flop shoes, but I wanted something glamorous , but not hurting my feet, so I looked at what fitflop had to offer. I was pleasantly surprised you had something stylish and comfortable. I do not like slip-ons as they are not pleasant to walk long distance in or drive with. I wanted a closed traditional sandal type shoe. Your sandals were perfect. I chose gold, and have recommended them to my daughter. I have lots of problems , a balance issue, a knee with a former injury , and an artificial hip due to a fall. I feel completely safe with the sandals ,as I have worn them every day since I got them, and also feel they are glamorous too.

Reply from FitFlop

Reply from FitFlop
Very nice shoe.unfortunately the size I ordered was too small and I had to return. The return was easy and customer service was helpful and polite.

Reply from FitFlop
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.