fixmybrokenscreen.co.uk Reviews 780

Sent my macbook off for battery replacement. First time ever repairing a device & didn’t want to send it to one of my local vape repair shops. This company was amazing, communication throughout whole process. I opted for extra £5 insurance and Royal Mail Signed for delivery. Thanks so much ⭐️⭐️⭐️⭐️⭐️

I had my broken screen fixed here and I’m really happy with the service. They were very fast and explained everything clearly. Riffy, -the member of the team I dealt with- was friendly and made the whole process easy. Thank you.

Failed to honor their warranty on their works. Blatantly accused me of causing my own issue despite the issue being a well known issue on the macbook m1 laptop screen (anyone who can google can easily find this info), which they failed to address properly. To add insult to injury, one of their solutions was to offer to buy my m1 macbook. They these were decent people but would advise to avoid.

Fantastic work, fast and efficient.

Excellent service. Replacement battery and power button at a very reasonable cost and work completed in 3 days. Cannot fault and strongly recommend. Would definitely use again.

Excellent service and communication with fast turnaround for repair to my MacBook Pro would not use anyone else

Riffy was most welcoming and ensured a rapid repair of my I watch(apple) on learning that I was to leave london in 24hours.

Kept me informed
Got my item collected and delivered safely
Very happy

I found it very easy to book my iPad for screen repair. The worst part was finding a good packaging to send it off! The beautifully repaired iPad was back in a couple of days. The screen broke because it was dropped on a corner and the corner was dented and has been fixed really well. Thank you.

This company actually delivers 100% on what it promises. The whole process of the on-line booking of an Apple Watch battery replacement to sending it off just before the weekend and having it back in my possession the following Tuesday was first class. Communications about the progress of the repair and its return journey were excellent. I am not easy to impress but in this instance I am in awe!

Great experience with a solid company. The quality of service and timing were excellent. I appreciate companies that focus more on getting the job done properly than on online promotion. I will definitely use their services again in the future.

Fixed my broken MacBook screen in no time at all, I would highly recommend.

Quick fix and reasonable price. Will use again at these prices.

Very pleased with the whole service from placing my request to the item being denoted back to me.
Very reasonable pricing for an Apple product repair.
Very good clear instructions and was keep in formed all all times of the repair.

Whilst the repair was eventually successful, really a difficult experience here.

Promised a 2-3 day turnaround. Posted my MacBook on Wednesday, and by Saturday I'd had no update so I phoned in. Rather unhelpfully, got told the device had liquid damage, and I needed to approve the repair attempt. I asked what the fee would be if the repair was unsuccessful, but had to wait until Monday to speak to a manager to find out their processing fee.

Monday comes around, no call, so I phone in again. Find out the processing fee, approved the repair.

By the end of the week, I've phoned again (still no contact from them), they tried the repair but the part was defective. They had no more in stock, and had to wait until Thursday for a new part delivery (now over 2 weeks since I posted the device in).

By the following Friday, I phoned AGAIN (no contact, still), to find out the part was delayed until Friday, and they were fixing and posting it back to me on Monday.

Tuesday comes around, now 2 weeks and 6 days since I posted the device, and thankfully it arrived, working.

Saying that, the device was covered in adhesive residue, and took a good hour or so to clean it up.

Pretty appalling service for nearly £500. Granted it was £300 less than Apple quoted, but I would've happily paid that for the communication and time saved.

Apple Watch battery replacement Super easy and straightforward to book, they received it Monday and I had it back Wednesday, brilliant communication, updates and service, would definitely recommend 🌟

Screen broke two months after purchase and they're not honouring the warranty instead saying that it was my fault it broke. They offered to replace the screen again for a fee... this doesn't sound like they actually care about customer service but only about making money. Do not buy from them.

I recently had my iPad screen replaced and I’m very happy with the results. The screen looks brand new, touch responsiveness is perfect, and everything works exactly as it should. The repair was done quickly and professionally, and the price was fair for the quality of work. I’d definitely recommend this service to anyone needing an iPad screen replacement.

quick and good customer service.

This place is amazing and the person I was served by, Riffy was excellent! The service was prompt, affordable and good quality. Cheaper than anywhere else I could find and took great care of my device. Definitely come here if you have any issues. All the other places I went to tried to charge me almost 4 times the price of what they charged here, I really appreciate them being so fair and transparent with their pricing. Could not recommend more. Even offered to tip and he turned it down.