fixmybrokenscreen.co.uk Reviews 780

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, speed, and professionalism, often highlighting quick turnaround times for repairs. Many consumers appreciate the fair and competitive pricing, noting that it is often significantly cheaper than other options, including official manufacturers. The quality of the repairs is frequently described as excellent, with devices looking and functioning like new, and the staff are commended for being polite, professional, and helpful. However, some customers were dissatisfied with the product quality, specifically mentioning issues with replacement screens having noticeable marks or failing shortly after repair. A few other people also felt that the company's communication was lacking, or that their devices were returned with new problems or not fully repaired, leading to frustration and additional costs.

What people talk about most

Service

Customers had positive experiences with service, often praising the speed and efficiency of repairs. Many... See more

Product

Consumers find product quality to be ambiguous. Many reviewers praise the repairs, noting that screens look... See more

Price

Clients share positive opinions on price, consistently highlighting that the services are significantly more... See more

Quality

People report positive experiences with quality. Many customers are delighted with the results, noting that... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a broken LCD on a 2019 Macbook Pro and brought it in to the store on a Tuesday. I was quoted a week for the repair to be completed. I was pleasantly surprised to be called to be informed that t... See more

Rated 5 out of 5 stars

Excellent service, fixed my broken iPad Air screen in less than 1 working day! As far as I searched online, these guys were the only ones that could do glass-only replacement for my model, instead of... See more

Rated 5 out of 5 stars

They made contact and continued updating me via WhatsApp which was very straightforward. All the arrangements for sending my iPad to them for replacement of a faulty USB C port and battery were flawle... See more

Rated 5 out of 5 stars

Phoned for an estimate to replace broken face glass.The price was much cheaper than anticipated,after getting all instructions how to pay and book the repair sent watch to them.Watch was returned in... See more


Company details

  1. Mobile phone repair shop
  2. Computer repair service
  3. Electronics repair shop

Written by the company

"At FixMyBrokenScreen, we repair and recycle Apple Watches, iPads, MacBooks, and smartphones. Our team specialises in advanced screen repairs that many other companies don’t offer. You can easily book a repair online for our postal service or visit our store in London to have your device fixed."


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

780 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly recommended

Fast. Great communication. Easy to arrange. Good value. Would definitely use this company again. iPad Pro 2017 given a new lease of life with a new battery.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

The Don-Dada of Mac repairs

In a sea of faceless and impersonal repair shops, this place is a beacon of hope. I couldn't speak more highly of these guys. I had a broken LCD on my macbook pro 16" and was being quoted upwards of £800 for a fix with days of turnaround time. They managed to do it for a fraction of the price in a matter of hours. The staff were so helpful along every step of the process and extremely friendly, happy to explain any question I had and talk me through the process. If your ting is mashup these are the people to go to no doubt about it. 11/10

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience.

Great experience.
This is my 2nd time using this company and I can not fault them. I took my cracked iPad screen in on Monday morning and it was fixed and sent back to me on Tuesday morning. Excellent company and very happy customer.

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience. Sent my laptop back completely broken and won't turn on. Says it's something to do with the power board which they won't cover under warranty. Very coincidental considering it was all working fine when I sent it off, just a cracked screen. MacBook is 6 months old... Sent it back and they then decided they didn't like my response saying they need to fix it so they put the broken screen BACK on my laptop and sent it back to me. Terrible experience won't be doing business with them again, avoid at all costs. Scammy people trying to get more money.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Broken macbook 2019 screen

Broken macbook 2019 screen - bought into shop after initial phone call. Price was great compared to others and was quoted for a new battery at the same time and got a very good price for both so happy. Screen collection had a slight issue with a pixelated line on screen this was taken care of when bought back in no costs and since then works perfectly. Even slight issue was well handled so you can trust these guys 100% to do an honest and good job as well. Easy as i work nearby to walk into shop.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

Apple Watch came back today and looks great! Was really quick turnaround and kept updated throughout the process!

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Quick and great service

I got my Mac Book Pro screen replaced at the best price. All done less than an hour and very professional service.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

The service was great

The service was great. My series 4 Apple Watch screen was smashed. Apple don’t fix them any more apparently it’s a vintage🙄 I took it in and it was ready for me the next day, good as new. Ready for me earlier than expected too. Would have been a nice touch to give it back fully charged though, can’t get everything though I guess

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Repair of USB C port 2020 Gen 4 iPadPro

They made contact and continued updating me via WhatsApp which was very straightforward. All the arrangements for sending my iPad to them for replacement of a faulty USB C port and battery were flawless. The turnaround was a week and so far the repair successful. Compared to buying a new iPad I have saved myself quite a bit. Apple would not repair it but would sell me a reconditioned unit of similar mache for twice what I spent. What's not to like?

3 December 2025
Unprompted review
Rated 5 out of 5 stars

iPad Stuck In Case

I visted around 4-5 different repair shops who would try to help me get my ipad out of my case and I couldnt believe it when they actually did it! All without actually damaging the case or ipad! 10/10 service, really kind, and they also didnt charge me so im super grateful.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient system

Very efficient system with very good prices. They kept us fully informed and offered good advise The whole process was excellent and we have an item that will give a renewed experience

6 December 2025
Unprompted review

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