For You Personalised Gifts Reviews 732

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as beautiful, high-quality, and exactly as pictured or described online. Many people also praise the fast and efficient delivery service, noting that items arrive quickly and are well-packaged. The overall service is frequently highlighted as excellent, with customers appreciating the ease of ordering and the helpfulness of the company. However, some customers experienced issues with their orders, mentioning a lack of updates or delayed deliveries, and in a few cases, products arriving chipped or with less bold engraving than expected. A small number of people also felt that the packaging could be improved.

What people talk about most

Product

Users describe positive interactions with product quality and variety. Many reviewers praise the good quality... See more

Order

Customers had ambiguous experiences with order. Many reviewers expressed satisfaction, praising quick... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery,... See more

Quality

Clients share positive opinions on quality. Many customers praise the excellent quality of products,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the great, fast, and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Packaging was poor. I ordered a personalised bible for a christening gift. I didnt order the gift packaging as product was already quite expensive but the plastic bag it came in didnt even cover the b... See more

Rated 4 out of 5 stars

The delivery was very quick. My order was lovely and personalised how I had hoped. I liked the range of products available on the website. My only complaint would be that the box didn't close fully.

Rated 4 out of 5 stars

Gifts came in time stated, securely wrapped, and as seen on website. Easy to personalise. Writing on vase not as bold/ legible as have would have liked but there none the less.

Rated 5 out of 5 stars

Great experience, website had a fantastic selection to choose from and wonderful to be able to see a mock up of the finished engraving. Products delivered very quickly, we'll packaged and are really... See more


Company details

  1. Gift shop
  2. Candle shop
  3. Corporate gift supplier
  4. Flower Delivery
  5. Gift basket shop

Written by the company

We provide the perfect personalised gift for you and your loved ones. Find the exact thing you are wanting for any special occasion.


Contact info

4.1

Great

TrustScore 4 out of 5

732 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

No product or customer service

I made an order which was estimated to be delivered 23rd May in order confirmation, it was not delivered and no communication either, tried call them multiple times and the phone line is automated to say contact email. Eventually after multiple emails I got 1 response with apologies and offering replacement or refund and have received nothing since, asked for a refund since and no reply. 3 weeks later from estimated delivery Still No refund, still no product still only 1 response. Do not recommend.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful, the guest book is stunning , The addition of the names onto the guest book makes it an item that will be cherished for years to come. Excellent delivery and really well packaged I would recommend this company 100% .

31 May 2025
Rated 1 out of 5 stars

I placed an order,they took my money- but no produkt.

I placed an order, my money was taken out of my account but no confirmation email,nothing. Have tried to call them and email them - no reply.:(

26 May 2025
Unprompted review
For You Personalised Gifts logo

Reply from For You Personalised Gifts

Hi Radek

Thanks for your message, and we’re really sorry to hear this. This can sometimes happen if a slight error is made when entering your email address at checkout – it’s an easy mistake and we’re happy to help. Your order will still be processed and delivered as normal, but if you'd like us to check the status, just update your review with your order number or email us again with it, and we’ll locate it for you right away.

Kind Regards,
Sinead.

Rated 1 out of 5 stars

No customer service response

I had to contact customer service due to an issue with my item and used the email provided..I sent them 3 emails over the space of a month and received no response to any of my emails.

Terrible company and I wouldn't recommend.

3 June 2025
Unprompted review
Rated 1 out of 5 stars

No customer service. Just being ignored.

My son bought me a personalised key holder as a gift for my birthday. On opening and putting it together I realised a piece was missing. We took a photo and He emailed them and asked them to send on the missing piece. but no reply.
Very bad customer service.
Disappointed. Won't buy from here again.
08.06.25 No one was in touch to offer a refund. My son bought it and you don't know his name from this review. So how could you offer him a refund? See
how this company lies.

21 April 2025
Unprompted review
For You Personalised Gifts logo

Reply from For You Personalised Gifts

***Update***
Thank you for your follow-up. We do remember this order and can confirm that a refund was issued to the original purchaser. While we understand that your name may not be linked to the order, we were in contact with the person who placed it and resolved the issue through that channel. If you believe there is still an outstanding issue, please feel free to email us at support@foryou.ie and we’ll be happy to review it again.
***

Hi Sharon

We’re really sorry to hear about your experience and that a hook was missing from your key holder stand. We completely understand the disappointment, especially as it was a thoughtful gift.

We were in touch at the time to offer a replacement or a refund, and in this case, a refund was issued as requested.

While we regret the inconvenience, the missing hook is a standard fitting that can be picked up at most hardware shops — we hope that helps you still make the most of the gift.

If there’s anything else we can do, please don’t hesitate to reach out.

Kind Regards,
Sinead.

Rated 1 out of 5 stars

Shocking customer service

I ordered 2 items off for you. A personalised jewellery box for my daughter for her communion and a personalised photo frame for my nephew for his communion. I never received an email to confirm my order . I have emailed them 3 times and contacted them twice on social media and for you have still not replied to me. I have not received any shipping info so these items will not be here in time. This company has the most shocking customer service . I have never had an issue like this with a company before. I had ordered what I thought would be a special gift for my daughter for her communion and now 2 days before it I am left with nothing for her and this company haven’t even the manners to respond to a paying customer. Shame on you for you . I will not ever order from you again

5 May 2025
Unprompted review
For You Personalised Gifts logo

Reply from For You Personalised Gifts

Thank you for reaching out, and I’m truly sorry to hear about your experience.

I have checked our system and, unfortunately, we have no record of an order placed under your name or email address. This may explain why you did not receive an order confirmation or any follow-up communication.

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