I recently purchased 2 made-to-measure frames from frames.co.uk, one including a mount and acrylic glazing. The frames only took about 2 weeks to arrive and I was very impressed with how well t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Frames.co.uk are one of the UK's leading manufacturers of made to measure picture frames. Customers can enter the size of their artwork and choose from thousands of different frame and mount combinations at up to 55% off highstreet prices. Trading for over 23 years, their experienced picture framers are able to manufacture and deliver frames as quick as next day to the UK and Europe. The company accepts payments via all major credit and debit cards and also offers payments through PayPal and PayPal Credit.
Fast Delivery to UK & Europe From Free
Free next day delivery to England & Wales when you spend over £50.
Contact info
58 Ashfield Road, M33 7DT, Manchester, United Kingdom
- 0871 288 7602
- sales@frames.co.uk
- frames.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Frame
Clear website for choosing the frame. Clear instructions for shipping. Great quality product.
Excellent service and the picture card…
Excellent service and the picture card is perfect.
Fantastic
So helpful, professional and conscientious. Cares about customer services and highly communicative.
Ease of use on the website
Ease of use on the website. Nice quality frame. Fast delivery.
May use AI-assist with repliesRead more
Ready made frames
They were perfect but it was obviously my fault for not reading the details properly as I was very disappointed that the frames had Perspex fronts rather than glass.

Reply from Frames.co.uk
1234568900
Excellent
Excellent! Great frames, great value, good delivery, well packed and good customer service.
The frame is just what was wanted but…
The frame is just what was wanted but full marks for the packaging as the delivery people were crap. They badly damaged the box without damaging the frame. They also left it on the wrong day, standing upright in front of my front displaying to all the world that I wasnt home and thst it could be stolen. The instruction s where to leave it were not followed. Good frame...very poor delivery
The bespoke frame was well made and…
The bespoke frame was well made and came with a full fixing kit, and the two off the shelf frames look really good. All came with glass covering. Very happy with the results. Will use again.
Quality. Choice. Value. Promptness.
I keep coming back to Frames.co.uk because they can be relied upon to produce an excellently made frame, in any of a great variety of styles and finish, for a very fair price and promptly delivered. I no longer go anywhere else for my picture frames.
Really lovely product that exceeded…
Really lovely product that exceeded expectations. Excellent value for money.
Delighted with this purchase
Delighted with this purchase. I ordered two frames in different sizes with mounts to suit the pictures I wanted to hang.
They arrived perfectly packaged, and the courier service was first class. The quality is excellent and they are great value for money. Thank you.
Loved my frame
Loved my frame. Had it individually made for my own measurements, and it was millimetre perfect! Really good quality, and so well packaged. There was no way that was going to get damaged in transit.
It’s now hanging in my home and looking fantastic. Great all round.
The website was really easy to use with…
The website was really easy to use with helpful hints and advice. The frames were of good quality and look lovely. A great alternative to taking art to a professional framer.
Fantastic customer service, lovely product
Great support from Elliot on the phone when I wasn't sure of what colour to order, plus the frame and mount when they arrived were very good quality and exactly what I wanted.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







