Free Courses in England Reviews 

11,088
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 585 reviews, reviewers and learners overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful, friendly, and supportive staff who guide learners seamlessly through every single step of the registration and enrolment journey. People also highlight the exceptionally clear communication and prompt responses from advisors, which make signing up for new career qualifications entirely stress-free and reassuring. Some people were dissatisfied with the online enrolment experience, noting that the digital application forms could occasionally prove frustrating to complete. Reviewers mentioned minor hiccups with the system, such as trouble locating listed qualifications or dealing with pages resetting unexpectedly before submission.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful advisors who... See more

User experience

Consumers find user experience to be positive, highlighting that the enrolment and application process is... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives respond promptly and... See more

Service

Reviewers mention positive feedback about service, expressing deep appreciation for the friendly advisors who... See more

Response time

Customers had positive experiences with response time, frequently praising reviewers for being extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I felt very at ease with the lady I spoke to the phone about mental health first aid and advocacy level 2 distance learning course via north Warwickshire and south Leicestershire college. CHAMAN was v... See more

Company replied

Rated 5 out of 5 stars

I'm so grateful to free courses for the help they have given me in gaining new qualifications. These courses have helped me to rethink my career path since becoming disabled and given me new drive and... See more

Company replied

Rated 5 out of 5 stars

This is the third course I’ve enrolled in with Free Courses in England, and once again the experience has been excellent. The team are very knowledgeable about the courses and makes sure you’re ch... See more

Company replied

Rated 5 out of 5 stars

Enrolment as it should be! The enrolment process was simple, unfussy and professional. Lauren was absolutely fantastic, she is reassuring in her approach and encouraging about the course itsel... See more

Company replied


Company details

  1. Adult education centre

Written by the company

Free Courses in England support the personal and professional development of individuals and businesses across England with free online training courses. These qualifications are typically associated with hefty costs but here at Free Courses in England, we take care of all of the hard work of connecting you with government funded training providers. Our mission is quite simple; to inspire change by providing a pathway to education on topics that really matter. Although our courses are brilliant for career progression and can open doors to new opportunities, we believe our suite of courses offers even greater potential. From Understanding Autism to Awareness of Mental Health, our courses are based around topics that impact millions of lives across the country. Learning about these important subjects and issues gives people across the nation the opportunity to make that first step in possibly making a real difference in someone’s life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11k reviews

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4.5

All reviews

(11,088)

571 reviews in the last 12 months

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Rated 5 out of 5 stars

I called up to find out some…

I called up to find out some information and Lauren was more than helpful and helped start me with the enrolment process. She even reiterated that my tutor will be in touch with me within 5 business days for the next step. Much appreciated.

15 October 2026
Unprompted review
Rated 5 out of 5 stars

Great advisor

I had an awesome advisor called Beth. She was great at answering any questions I had and walking me through the process.

15 October 2026
Unprompted review
Rated 5 out of 5 stars

Chaman was very polite and informative

Chaman was very polite and informative. Made contact and helped with every step to get enrolled in the course. Thank you. 😊

15 October 2026
Unprompted review
Free Courses in England logo

Reply from Free Courses in England

Thank you so much for your feedback, Tom! Best of luck with your course 😊

Rated 5 out of 5 stars

Excellent support and guidance

I’ve had a very positive experience with Free Courses in England. Beth has been extremely helpful, patient and professional throughout my application process. She explained the steps clearly and was always happy to help when I had questions. I really appreciate her support and guidance. Thank you, Beth, for all your help! Highly recommended. ⭐⭐⭐⭐⭐

16 October 2026
Unprompted review
Free Courses in England logo

Reply from Free Courses in England

Thank you for your kind review! Beth will be really pleased to hear she could help. All the best with your course 😊

Rated 5 out of 5 stars

Beth was very helpful in helping me…

Beth was very helpful in helping me enrol online. She talked me through the whole process, made sure i understood about the course.
The sign up process was easy to complete
Thank you Beth

14 October 2026
Unprompted review
Free Courses in England logo

Reply from Free Courses in England

Thank you for taking the time to leave a review, Sylvie! All the best with your course 😊

Rated 5 out of 5 stars

Supported through every little wrinkle…

Supported through every little wrinkle and issue with the onboarding process by the efficient, Beth, who remained in contact and contactable. The courses are certainly robust in their design, with admirable ongoing support for any level of learner.

15 October 2026
Unprompted review
Free Courses in England logo

Reply from Free Courses in England

Thank you for your review, Chris! We wish you all the best with your course 😊

Rated 5 out of 5 stars

MY TELEPHONE APPLICATION FOR MY FREE…

MY TELEPHONE APPLICATION FOR MY FREE COURSES IN ENGLAND WENT BOTH SMOOTHLY & EFFICIENTLY , WITH THE FANTASTIC HELP OF BETH SHARP. THANK YOU.

14 October 2026
Unprompted review
Free Courses in England logo

Reply from Free Courses in England

Thank you for your feedback, Stephen! Wishing you all the best on your course 😊

Rated 5 out of 5 stars

Chaman was amazing

Chaman was amazing! She made sure i understood everything about the course!

14 October 2026
Unprompted review
Free Courses in England logo

Reply from Free Courses in England

That's so lovely to hear! Thank you for taking the time to leave a review. Good luck on your course 😊

Rated 5 out of 5 stars

Recommended

Lauren contacted me to ask if I was still interested in joining the course I'd expressed an interest in. She talked me through the whole process, explained clearly what the expectations for the course was. The sign up process was easy and pain free.

12 October 2026
Unprompted review
Free Courses in England logo

Reply from Free Courses in England

Thank you for your review! Good luck on your course 😊

Rated 5 out of 5 stars

With the help of Beth I was able to…

With the help of Beth I was able to fill in the application form and she was very polite and supportive, I suffers with anxiety and depression and get very overwhelm and struggles to keep focus when filling in forms of any kind but with her help I was able to stay focus and completed it. Thank you very much Beth.

8 October 2026
Unprompted review
Free Courses in England logo

Reply from Free Courses in England

Thank you for your kind feedback, Astra. We're so pleased Beth was able to support. Good luck on your course! 😊

Rated 5 out of 5 stars

I had a very good enrolment experience

I had a very good enrolment experience, thanks to Beth Sharp. Looking forward to continue my course.

12 October 2026
Unprompted review
Free Courses in England logo

Reply from Free Courses in England

Thank you for your feedback, Julia! We hope you enjoy the rest of your course 😊

Rated 5 out of 5 stars

Lauren was fantastic really friendly…

Lauren was fantastic really friendly super understanding explained everything very well 👌 super easy

12 October 2026
Unprompted review
Free Courses in England logo

Reply from Free Courses in England

Thank you for your review, Lucy! Lauren will be really pleased to hear this. Best of luck with your course 😊

Rated 5 out of 5 stars

Thank you0!

Great experience and received incredible help from Beth during the enrolment process. Look forward to my course!

8 October 2026
Unprompted review
Free Courses in England logo

Reply from Free Courses in England

Thank you for your review, Lucy! All the best with your course 😊

Rated 5 out of 5 stars

I’m so excited to have enrolled in my…

I’m so excited to have enrolled in my very first online course! The application form was easy to complete, and I was pleasantly surprised by how quick and smooth the whole process was.

Chaman was absolutely wonderful! She was so helpful, responsive, and quick to guide me through everything. When you have a busy life, that kind of support really makes a difference and is truly appreciated.

I would highly recommend Chaman and the programme to anyone looking for a positive and straightforward learning experience. Thank you for making the whole process so easy and enjoyable!

9 October 2026
Unprompted review
Free Courses in England logo

Reply from Free Courses in England

Thank you for your lovely feedback, Cece! We’re so pleased to hear the process was smooth and that Chaman was able to support you. Best of luck with your first course! 😊

Rated 5 out of 5 stars

Enrolment as it should be

Enrolment as it should be!

The enrolment process was simple, unfussy and professional. Lauren was absolutely fantastic, she is reassuring in her approach and encouraging about the course itself and what it can lead to with other courses as part of my ongoing CPD.

I am excited about getting started and learning new skills.

8 October 2026
Unprompted review
Free Courses in England logo

Reply from Free Courses in England

What a wonderful review, Raymond. We're delighted Lauren made the enrolment process so straightforward and helped you explore how further learning could support your professional development. It's lovely to hear you're excited to get started, and we wish you every success as you build your skills and continue your learning journey! 😊

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