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Freya Meds Reviews 728

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 565 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. Many also found the product to be effective and life-changing. However, some customers reported dissatisfaction with the lack of response when seeking help for unsatisfactory results, specifically mentioning not receiving replies to emails or texts. A few also expressed concerns about the product's appearance, noting that their vials contained a dark red liquid rather than the expected slightly pink color, leading to doubts about the actual drug concentration.

What people talk about most

Staff

Customers had positive experiences with staff, particularly highlighting the exceptional support from... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting the quick and efficient... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Product

Clients share positive opinions on product. Many customers report that the medication works great with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Katie was super sweet, helpful, and responded quickly. I truly appreciate how she answered every question I had. When she noticed I was hesitant and confused about which medication to choose, she took... See more

Rated 5 out of 5 stars

Katie was very helpful. She was patient and answered all my questions swiftly and I did not feel like I was talking to a bot or somebody who had to read a script. She listened to my concerns and answe... See more

Rated 5 out of 5 stars

It’s been 6 weeks since I first started my tirzepatide injections and I’ve already lost 23lbs. It did take a couple weeks for my body to get adjusted but with time and exercise, I began to start losin... See more

Rated 5 out of 5 stars

First and foremost, the communication and follow up that Freya provides once you start this journey is so supportive and comfortable. For the past several weeks I’ve been on a new journey with my weig... See more


Company details

  1. Health consultant

Written by the company

Freya Meds is a digital clinic offering advanced, sustainable solutions for weight loss and metabolic health. Specializing in medical-grade supplements like Semaglutide. Freya provide personalized care through online consultations and direct-to-door delivery of prescriptions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

728 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Affordable Alternative Without the Pressure

I was honestly a little skeptical at first because the text after leaving my cart open caught me off guard 😅 I initially thought it might be a bot or scammer. But after asking questions, the process ended up being very easy, informative, and never pushy or pressuring.

I appreciated having my concerns answered before purchasing, and I also love that there are no crazy membership fees. One of the biggest things for me was knowing the medication is coming from a pharmacy that follows proper legal and safety standards for handling and shipping medications.

Overall, I’m excited to continue my treatment journey and grateful to have found an affordable alternative to Zepbound.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

Katie is amazing, she is very helpful and responsive. She helped made my decision in starting treatment at Freya very easy. I am excited to join and start this weight loss journey.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Katie!

Katie has been amazing at communicating! She helps me with every single question I have with such fast responses. She is a life saver with this whole process even with all the nerves, she has made me feel so comfortable choosing this company!

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Semaglutide

It’s been close to two months and I’ve already started noticing a change in the numbers on the scale. Before starting my biggest downfall for losing weight was the constant food noise always craving sweets and never feeling full. Since starting semaglutide the food noise consistently started decreasing as weeks went by. Also the team is there every step of the way which I love. If I have any questions they respond almost immediately and they also check in every step of the way!

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

I had a really positive experience with Freya Meds customer service. Katie was quick to respond, very helpful, and easy to talk to throughout the whole process. She answered my questions promptly and made everything feel smooth and straightforward. I felt well taken care of and will definitely be ordering again.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Katie was great

Katie was great. She answered all my questions and helped me set up my account and helped me with my order processing

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Katie was super helpful

Katie was knowledgeable, patient and extremely helpful. I wouldn’t have put in an order without her assistance. Customer service and response time were beyond my expectations.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Seamless experience so far!

The ease of picking a product you’re interested in, providing a few details and getting access to these products was amazing! I was hesitant to move forward, but one of their reps, Katie, reached out and addressed my concerns promptly! I’m excited to start this journey!

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you for the easy experience to sign up and answering all of my questions

18 May 2026
Unprompted review

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