Dan dropped our second e-scooter earlier today and carried it all the way into the garage (Grateful for that Dan 🙏😉) Will be assembling the scooter over the weekend. It's our second one from Funb... See more
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Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..
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Unit 5f, Old Dalby Business Park, Station Road, Old Dalby, Melton Mowbray, LE14 3NJ, Leicestershire, United Kingdom
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most things great with fast shipping and reliable service only issue was that i was accidentally sent the wrong part twice but with one message to funbikes support Lee and , jigs have been very helpful with resolving issues i have had so they have great customer service and support with there warranty

Reply from FunBikes
Dan the driver couldn’t be more helpful on delivery 🚚 and kept us in the loop for an estimate time of arrival. Great experience thanks again

Reply from FunBikes
Dan the delivery driver was great.. the service was excellent just waiting for better weather to test my new scooter

Reply from FunBikes
Great price, quick order processing, helpful customer service and an awesome new toy. Highly recommend

Reply from FunBikes

Reply from FunBikes
Could not be happier with the level of service for fun bikes and Dan the drive what a top bloke extremely helpful and knowledgeable about the company I would highly recommend to anyone thank you from a very happy customer

Reply from FunBikes

Reply from FunBikes
The driver was friendly .polite and really helpful he lifted bike over step he was on time which was good.

Reply from FunBikes
Great service again !!!
Had an issue was Sorted really quickly
Thanks Funbikes

Reply from FunBikes
Ordered a quad bike Monday 25th and it was delivered all ready to go today by Simon.
Firstly the customer service team have been great as I had a few questions - Madz, Jigs and Lee answered my questions promptly.
Simon who delivered my quad was 10/10 rang me before arriving hassle free drop off told me what I needed to know.
Been out on the quad from 10am till 15:00 today and it’s ran perfectly.
Top service!!

Reply from FunBikes
Buying a new carburettor after 3 rides as broke down 4 times funbikes was rude and wouldn’t help very nice people lol

Reply from FunBikes
Dan the driver great guy very nice guy good asset to your team should have him in sales haha now got my son looking at the 1800 pound electric bike

Reply from FunBikes
Dan was great reliving my sons quad and gave me thorough advice on how to build and answered all my questions.

Reply from FunBikes

Reply from FunBikes
Website were very informative, the option of them assembling it before it came was a very option! And the delivery was very quick!
All in all very happy and we will definitely use them again.

Reply from FunBikes
I purchased a new electric dirt bike from FunBikes. Unfortunately, the pallet was reported by the courier as having tipped over during transit, and the bike arrived with damage, including a bent frame and damaged bodywork.
To their credit, FunBikes responded to my complaint and offered either a full return/refund or £180 compensation if I chose to keep the bike due to them been out of stock. However, I was disappointed that replacement parts were not offered and that the compensation did not reflect what I believe would be the true cost of restoring the bike to its original condition.
The bike itself is enjoyable to ride and I decided to keep it, but the experience of receiving a damaged new bike and the limited resolution offered left me disappointed.
Pros:
* Fun bike to ride
* Customer service responded to the complaint
* Full refund option was available
Cons:
* Bike arrived damaged after a documented courier incident
* Replacement parts were not offered
* Compensation offered did not cover the apparent cost of replacement bodywork
* Long complaint process

Reply from FunBikes
Had a few occasions where the wrong parts have been sent and I have had to argue to prove this.

Reply from FunBikes
Absolutely fantastic guy and soo helpfull. All questions answered.

Reply from FunBikes
Fantastic staff.
Friendly environment
Professional approach with great skills 👍

Reply from FunBikes
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