FunBikes Reviews 9,984

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,450 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, with staff members often going above and beyond to assist with purchases and provide helpful advice. The delivery service is consistently praised for its speed, efficiency, and the helpfulness of the drivers, who often provide setup instructions and advice. Many people appreciate the quality of the products and the overall smooth experience, from initial inquiries to aftercare support. However, some customers also noted issues with product quality, such as items breaking down shortly after purchase or arriving damaged. A few other people mentioned problems with customer service, including difficulties with communication, unhelpful responses, or issues with delivery arrangements and descriptions.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, politeness, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

Customers consistently note ambiguous experiences with product quality and accuracy. Many reviewers praise... See more

Service

Reviewers mention positive feedback about service, often highlighting excellent communication and helpful... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness and politeness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dan dropped our second e-scooter earlier today and carried it all the way into the garage (Grateful for that Dan 🙏😉) Will be assembling the scooter over the weekend. It's our second one from Funb... See more

Company replied

Rated 5 out of 5 stars

I bought Two MXR 8000w electric mortorcross bikes, one 17/14 wheel for my 10 year old daughter and mine is a little bigger 19/16. We asked at the Tracks if Electric bikes are welcome and they said ye... See more

Company replied

Rated 5 out of 5 stars

Excellent product, I was kept up to date with all delivery details, and the delivery driver Dan couldn’t have been more helpful. He explained everything and answered all my questions, he’s a credit... See more

Company replied

Rated 5 out of 5 stars

Well what can I say. I needed a new bike for my lads birthday and fun bikes was absolutely fantastic and helped me by choice went the extra mile by staying open for me to pick up the same day.... See more

Company replied


Company details

  1. #47 of 72 best companies in Childrens Toy Store
  2. #3 of 3 best companies in ATV Dealer
  3. #71 of 97 best companies in Bicycle Shop
  4. #16 of 19 best companies in Motorbike dealer
  5. #42 of 47 best companies in Motorcycle shop
  6. #75 of 104 best companies in Toy shop

Written by the company

Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..

Fun:Bikes…Let the Fun Begin!

Written by the company

7 Day Price Promise
Find another product of the same specification for a lower price and we will refund the difference!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My partner pick up my bike today…

My partner pick up my bike today assembled myself at home with help from instructor video very easy to understand and complete very happy with the bike

26 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Andrew,

Thank you for your feedback. We’re really glad to hear the collection went smoothly and that assembling the bike at home was straightforward with the help of the video. It’s great to know you’re happy with the bike and the overall experience.

If you need any advice or support going forward, please feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Great staff

Great staff, great service and fantastic bike. RF190!! Absolute beast!!

12 May 2026
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Reply from FunBikes

Hi Antonio,

That’s brilliant to hear. We’re really glad you’re enjoying the bike and that the service matched the experience — it sounds like you picked a real machine there.

If you ever need advice, spares, or support down the line, please feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Very helpful and polite nothing but…

Very helpful and polite nothing but good things about them and there products if u have any issues they will try there best to resolve them are has had five products from them now and we're having lots ov fun cheers fun bikes

26 May 2026
Unprompted review
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Reply from FunBikes

Hi Craig,

Thank you for the great feedback. We’re really pleased to hear you’ve had consistently positive experiences with both our products and support over the years, and it’s brilliant to know you’re getting so much enjoyment out of them.

If you ever need help, advice, or anything else at all, just let us know.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Purchased a number of items from them…

Purchased a number of items from them over the years, always impressed with the after sales service

Jigs thanks for your help today

26 May 2026
Unprompted review
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Reply from FunBikes

Hi Paul,

Thank you for your continued support. It’s great to hear you’ve purchased from us over the years and that the after‑sales service has consistently left a positive impression. We really appreciate you taking the time to share that.

If you ever need anything else or further assistance, our team is always happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

My driver dan told us everything about…

My driver dan told us everything about the bike and he was verry helpful recromended

26 May 2026
Unprompted review
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Reply from FunBikes

Hi Mustafa,

Thank you for your feedback. We’re really pleased to hear the delivery went well and that everything was clearly explained, helping you feel confident with the bike. It’s great to know the service made a positive impression.

If you need any help or advice going forward, we’re always happy to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Quick and easy order process& fast…

Quick and easy order process& fast delivery

11 May 2026
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Reply from FunBikes

Hi Simon,

Thank you for your feedback. We’re glad to hear the ordering process was straightforward and that delivery was quick — that’s exactly what we aim for.

If there’s anything else you need or we can help with, please feel free to get in touch.

Kind Regards,
The Funbikes Team

Rated 4 out of 5 stars

Fast delivery 🚚

Fast delivery 🚚

11 May 2026
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Reply from FunBikes

Hi Nigel,

Thanks for the feedback — great to hear your order arrived quickly. We really appreciate you taking the time to let us know.

If there’s anything else we can help with, please feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

The best

Very responsive and quick acting. The best customer service I’ve ever experienced. Very adaptive to every circumstance you may be in. Indescribable

11 May 2026
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Reply from FunBikes

Hi,

Thank you for such an incredible review.

We’re really proud to hear the service felt so responsive and adaptable, and it means a lot to know it stood out so strongly for you. Feedback like this truly motivates our whole team to keep delivering the best possible experience.


If there’s ever anything you need or we can help with again, please don’t hesitate to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient
Good service

11 May 2026
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Reply from FunBikes

Hi Ray,

Thanks for the feedback.

We’re glad to hear everything was handled quickly and efficiently and that the service met your expectations. It’s always great to know things went smoothly.

If you need anything else or have any questions in the future, we’re always happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Wow Amazing Place

Wow, customer service is amazing at Fun Bikes, Cameron was super helpful and polite. Had a slight issue with my bike and he got his mechanics to look at the bike, Kas and Trist. My handle bars looked bent, so because it was under warranty they issued me with a brand new bar.
Took my 12 year old lad with to pick up is 110cc 10Ten bike. Cameron was having a laugh and joke with him while we were there. I could go on about these 3 lads, what an amazing experience. Will definitely be recommending this place to Family and friends. Keep up the great work.

22 May 2026
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Reply from FunBikes

Hi Darren,

Thank you for such a brilliant review.

We’re really pleased to hear you had such a positive experience, especially that everything was handled smoothly under warranty and that your visit felt relaxed and welcoming. It’s great to know the support, workshop help, and overall atmosphere made the trip enjoyable for both you and your son.

We truly appreciate the recommendation, and please don’t hesitate to get in touch if you need anything further.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Great product

Great product

30 April 2026
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Reply from FunBikes

Hi Ben,

Thank you for the feedback — we’re really pleased to hear you’re happy with the product.

It’s great to know it met your expectations.

If there’s anything else you need or any questions come up, we’re always happy to help.

Kind Regards,
The Funbikes Team

Rated 1 out of 5 stars

Shocking delivery/ customer service

Funbikes had arranged delivery. Paid more for quicker delivery. Was then messaged and told delivery by 5pm Friday. Then bike was apparently delivered and signed for by myself… definitely was not. Then I called funbikes. To be told the driver had been no one home.. now that’s not true. I have cctv to prove that no delivery was attempted… and was then made to pay more towards a re delivery.. absolutely shocking service….😡

30 April 2026
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Reply from FunBikes

Hi James,

We’re sorry to hear you were unhappy with the delivery experience. Tracking information and delivery updates were provided by the courier throughout the process, including ETA notifications and proof of delivery records. Following the failed delivery attempt, a redelivery was arranged and completed successfully.

We understand the situation was frustrating and appreciate your feedback, which will be shared with both our delivery partner and customer service team to help improve communication going forward.

Best Regards,
The FunBikes Team

Rated 5 out of 5 stars

speedy delivery,quality of item

speedy delivery,quality of item

30 April 2026
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Reply from FunBikes

Hi Edward,

Thanks for the great feedback.

We’re really pleased to hear your order arrived quickly and that you’re happy with the quality — that’s exactly what we aim for.

If you need anything else or have any questions in the future, we’re always happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Brilliant service

After looking at a few bikes online I got in touch via email I received a very quick reply and a number to call should I wish to discuss anything else. I ordered online and within a day I received a call regarding a pick up date to suit me. I had arranged for the bike to be set up for ease of transport and when I arrived everything was ready and the college was very smooth. Cameron who I dealt with was brilliant and chatted about other bikes and spare parts etc available. A very good explanation dealing with this company and I would highly recommend.
Keep up the good work guys.

7 May 2026
FunBikes logo

Reply from FunBikes

Hi Shaun,

Thank you for taking the time to leave such a detailed review.

We’re really pleased to hear how smooth everything was, from the initial contact and ordering through to collection. It’s great to know the communication, preparation, and handover all came together to make the experience straightforward and enjoyable.

We truly appreciate the recommendation, and if you ever need advice, spares, or help in the future, we’ll be happy to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Lily was amazing

Lily was amazing! She was very professional and patient with me, as I couldn’t make my mind up between a petrol bike or electric bike for my son
Thank you lily.

23 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Mr Hamilton,

Thank you for the lovely feedback.

We’re really pleased to hear you felt well supported and given the time and patience needed to make the right choice for your son. Helping customers feel confident in their decision is something we truly value.

If you need any further advice or support going forward, please don’t hesitate to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Brilliant service.

Brilliant service.

Thank you Dan for ur hand.

29 April 2026
FunBikes logo

Reply from FunBikes

Hi David,

Thank you for the kind feedback.

We’re really pleased to hear the service made a positive difference and that the support on delivery was appreciated. It’s great to know everything went smoothly for you.


Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars
FunBikes logo

Reply from FunBikes

Hi David,

Thank you for taking the time to leave such a positive review. We’re really glad to hear everything was handled smoothly and that switching to collection made things easier for you. It’s great to know the service met your expectations and left you with no complaints at all.

If you need any help with future orders or have questions down the line, we’re always happy to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

customer service - Lee

Had a speak with Lee, great customer service and helped re arrange my shipment to a collection instead. top notch service, no complaints my end. if you do buy from here id recomend premium delivery or collection if you are impatient!!

22 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Jacob,


Thank you for the great feedback.

We’re really pleased to hear the service helped make rearranging your order simple and stress‑free, and that everything was handled smoothly. It’s always good to know the options around delivery and collection worked well for you.

If you need any help with future orders or have any questions at all, please don’t hesitate to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Dan the driver

Great experience, Dan the driver was thorough and gave me a great insight in to the quad with good knowledge

20 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Pat,

Thank you for sharing your experience. We’re really pleased to hear everything went smoothly and that the delivery was thorough and informative. It’s great to know you felt confident with the quad after receiving clear guidance and knowledgeable support.

If you ever need advice, parts, or any further assistance, we’re always happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Dan and wayn....probably one of the…

Dan and wayn....probably one of the fastest easiest deliveries i've ever had, called me 40mins in advance to make sure i was home, then called me upon arrival, even gave me advice and instructions on the package 👍

22 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Daniel,

Thank you for the great feedback. We’re really pleased to hear the delivery was quick, well‑organised, and communicated clearly throughout. It’s great to know the advance calls, timing, and helpful advice made the whole process easy and stress‑free.

If there’s anything else we can help with, we’re always happy to assist.

Kind Regards,
The Funbikes Team

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