FunBikes Reviews 9,984

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,450 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, with staff members often going above and beyond to assist with purchases and provide helpful advice. The delivery service is consistently praised for its speed, efficiency, and the helpfulness of the drivers, who often provide setup instructions and advice. Many people appreciate the quality of the products and the overall smooth experience, from initial inquiries to aftercare support. However, some customers also noted issues with product quality, such as items breaking down shortly after purchase or arriving damaged. A few other people mentioned problems with customer service, including difficulties with communication, unhelpful responses, or issues with delivery arrangements and descriptions.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, politeness, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

Customers consistently note ambiguous experiences with product quality and accuracy. Many reviewers praise... See more

Service

Reviewers mention positive feedback about service, often highlighting excellent communication and helpful... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness and politeness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dan dropped our second e-scooter earlier today and carried it all the way into the garage (Grateful for that Dan 🙏😉) Will be assembling the scooter over the weekend. It's our second one from Funb... See more

Company replied

Rated 5 out of 5 stars

I bought Two MXR 8000w electric mortorcross bikes, one 17/14 wheel for my 10 year old daughter and mine is a little bigger 19/16. We asked at the Tracks if Electric bikes are welcome and they said ye... See more

Company replied

Rated 5 out of 5 stars

Excellent product, I was kept up to date with all delivery details, and the delivery driver Dan couldn’t have been more helpful. He explained everything and answered all my questions, he’s a credit... See more

Company replied

Rated 5 out of 5 stars

Well what can I say. I needed a new bike for my lads birthday and fun bikes was absolutely fantastic and helped me by choice went the extra mile by staying open for me to pick up the same day.... See more

Company replied


Company details

  1. #47 of 72 best companies in Childrens Toy Store
  2. #3 of 3 best companies in ATV Dealer
  3. #71 of 97 best companies in Bicycle Shop
  4. #16 of 19 best companies in Motorbike dealer
  5. #42 of 47 best companies in Motorcycle shop
  6. #75 of 104 best companies in Toy shop

Written by the company

Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..

Fun:Bikes…Let the Fun Begin!

Written by the company

7 Day Price Promise
Find another product of the same specification for a lower price and we will refund the difference!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great experience thanks Daniel Philips…

Great experience thanks Daniel Philips for helping with a tricky delivery 👍 sound man. Really appreciated your help.

19 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi John,

Thank you for the great feedback.

We’re really glad the delivery went smoothly, especially with a tricky drop‑off, and that the extra help made a difference. It’s always nice to hear when everything comes together well.

If there’s anything else you need or we can help with in the future, please don’t hesitate to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Dan was amazing very good very help…

Dan was amazing very good very help full sorted everything quickly.

19 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Rhys,

Thank you for the great feedback.

We’re really pleased to hear everything was sorted quickly and that the delivery experience was so helpful and straightforward. That’s exactly the level of service we aim to provide.

If there’s anything else you need or any support we can offer, please feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 1 out of 5 stars

Hub orientation incorrect

Hub orientation incorrect. Had to make new axle spacers.
Otherwise not bad.

5 May 2026
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Reply from FunBikes

Hi Mr Phipps,

Thank you for taking the time to leave a review.

We're sorry to hear that the wheel was not a straightforward fit for your application. We were not made aware of any issues following delivery, so we're disappointed to learn through your review that modifications were required.

Had you contacted us, our technical team would have been happy to investigate the hub orientation and confirm whether the correct wheel had been supplied or assist with finding a suitable solution.

We do appreciate your positive comment that the wheel was otherwise satisfactory and thank you for your feedback, which helps us continue to improve both our products and service.

Best Regards,
The FunBikes Team

Rated 5 out of 5 stars

Fantastic service from Dan

Fantastic service from Dan
We recommend fun bikes

19 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Adrian,

Thank you for the kind recommendation.

We’re really pleased to hear you had such a positive experience and that the service stood out for you.

If there’s anything you need at all, or if we can help with anything in the future, just let us know.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Funbikes where on point as always

Funbikes where on point as always, payment made easier through newpay.
Happy with the scooter, thanks.

5 May 2026
FunBikes logo

Reply from FunBikes

Hi Kallum,

Thank you for the great feedback.

We’re pleased to hear everything went smoothly and that the Newpay option made the payment process easier. It’s also great to know you’re happy with the scooter — that’s what we love to hear.

If you need any help or support in the future, please feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Good help full spares always in stock

Good help full spares always in stock

5 May 2026
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Reply from FunBikes

Hi Brian,

Thank you for the feedback.

We’re glad to hear you found the spares you needed easily and that everything was available when you needed it. Keeping parts in stock and ready to go is something we work hard on.

If there’s anything else you need or any advice we can offer, just let us know.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Great service from Kas and Lily

19 May 2026
Unprompted review
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Reply from FunBikes

Hi Shames,

Thank you for the great feedback.

We’re really pleased to hear you received such helpful service and had a positive experience with us.

If there’s anything else you need or we can assist with, just let us know.

Kind Regards,
The Funbikes Team

Rated 4 out of 5 stars

Amazing scooter for my son worked…

Amazing scooter for my son worke perfectly fine easy to set up and use only problem was the charger was broken when I received it however customer service was amazing and have sent me a replacement charger all was resolved within a day☺️

5 May 2026
FunBikes logo

Reply from FunBikes

Hi Lacey,

Thank you for the great feedback.

We’re really pleased to hear your son is enjoying the scooter and that it was easy to set up and use. Although we’re sorry the charger arrived damaged, it’s good to know the replacement was sorted quickly and everything was resolved without delay.

If you need any further help or support, please don’t hesitate to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Very helpful was dan the delivery guy

Very helpful was dan the delivery guy, and did very well with the delivery, gave me tips and shared some of hes knowledge,

Thank you 😊

18 May 2026
Unprompted review
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Reply from FunBikes

Hi Carl,

Thank you for your kind feedback.

We’re really pleased to hear the delivery went smoothly and that the advice and tips shared were helpful — it’s great to know the experience made a positive impression.

If you need any further support or have questions as you get set up, please feel free to reach out anytime.

Kind Regards,
The Funbikes Team

Rated 1 out of 5 stars

Only had the product for 2 months my 3…

Only had the product for 2 months my 3 year old rode it like 3 times and the cables all come out and snapped when I ask for a refund or a replacement they say the warranty doesn’t cover it 🙁🙏🏻

18 May 2026
Unprompted review
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Reply from FunBikes

Hi Mason,

We are sorry to hear there was a problem with your purchase.

Please bear with us while we investigate your comments.

A customer care team member will be in touch to understand the problem and ensure we are helping as quickly as possible.

We may not be able to locate your account from your review name, so please complete the information request to ensure we can investigate quickly.

Best Regards,
The FunBikes Team

Rated 5 out of 5 stars

Dan the driver was very helpful and…

Dan the driver was very helpful and gave me all the information i needed, also very polite and respecful. Thanks funbikes cant wait to get on my new M2R.

18 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Shaun,

Thank you for the great feedback.

We’re really pleased to hear the delivery went smoothly and that you were given clear, helpful information to get you started with confidence. It’s great to know the whole experience left such a positive impression.

If you need any advice, support, or help in the future, just let us know — we’ll be happy to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Excellent friendly staff

Excellent friendly staff. Served by Alex was polite and efficient. Would highly recommend. Experience has been great, from start to finish 👏

18 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Tom,

Thank you for the lovely feedback.

We’re really pleased to hear you had such a positive experience from start to finish and that the service felt friendly, efficient, and professional throughout. Recommendations like this mean a great deal to us.

If there’s ever anything you need or we can help with again, please feel free to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Good service

Thank you Ben for being so kind and helpful on our visit today. We appreciate your customer services and will be using you again

16 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Lauren,

Thank you for taking the time to share your experience.

We’re really pleased to hear you felt well looked after during your visit and that the service made a positive impression. Feedback like this means a lot to the whole team.

If you need any advice or help again, please don’t hesitate to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Absolutely great service from staff…

Absolutely great service from staff especially Ben, he’s so knowledgable. In all honesty they all have great customer service values. I would recommend this store to anyone. Looking forward to buying from you again anon. Huge thanks to Ben and the team 😊

16 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Kim,

Thank you for the fantastic feedback.

We’re really pleased to hear you felt well looked after and valued the knowledgeable, friendly service across the team. Recommendations like this mean a great deal to us, and we’re glad your experience left such a strong impression.

If there’s anything you need in the future or when you’re ready for your next purchase, we’ll be happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Order came fully intact couldn’t have…

Order came fully intact couldn’t have been happier with it. Big thanks to Claire for making sure everything was okay ps thanks for harribos didn’t reach the son lol

16 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Ryan,

Thank you for sharing your experience.

We’re really pleased to hear everything arrived safely and that you were happy with the condition of your order. It’s always great to know those final checks made a difference — and we’re glad the little extras were appreciated too, even if they didn’t last long!

If you need any help or support in the future, please feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Contacted the parts department for…

Contacted the parts department for information and part references, and once again Jigs was brilliant, every time I've needed bits Jigs has replied really quick with everything I need, great service, highly recommend.

16 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Kris,

Thank you for taking the time to share your experience.

We’re really pleased to hear you received quick, clear help and that getting the right information and parts was straightforward. Providing reliable support whenever it’s needed is something we take great pride in.

Please feel free to reach out again if there’s anything else we can help with.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

I had a problem with my Junior Quad

I had a problem with my Junior Quad, l sent a video to Jigs at Fun Bikes he diagnosed the fault and advised me on the fault and part to replace. I did this now the Quad is starting ok and running fine. The Technical support that Jigs provided was excellent, thank you, Fun Bikes customer service is outstanding.

15 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi John,

Thank you for taking the time to share this.

We’re really pleased to hear the issue with the junior quad was diagnosed quickly and that the advice provided helped get everything running properly again. Supporting customers with clear, practical technical guidance is something we take great pride in, so it’s great to know that made a real difference.

If you need further advice, parts, or support, please don’t hesitate to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Gavin delivered my bike earlier than…

Gavin delivered my bike earlier than expected and was extremely helpful on how to ride the bike

13 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Mark,

Thanks for sharing your experience.

We’re glad the delivery arrived sooner than expected and that the handover included helpful guidance to get you riding with confidence. It’s great to hear everything went smoothly.

If you need any further advice or support at any point, please feel free to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

I bought Two MXR 8000w electric…

I bought Two MXR 8000w electric mortorcross bikes, one 17/14 wheel for my 10 year old daughter and mine is a little bigger 19/16. We asked at the Tracks if Electric bikes are welcome and they said yes if MXR. We absolutely loved going on the Track and jumps, she didn't want to leave. Next we'll try a Trail route together as these electric bikes go really fast, especially on speed level 3.
Really happy with the helpful service by funbikes, answering my random beginer questions, and was really easy to order already built to my door, arriving on a pallet, good to ride off straight away on arrival.

21 April 2026
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Reply from FunBikes

Hi Mark,


Thank you for such a detailed and positive review.

It’s fantastic to hear how much you and your daughter are enjoying the bikes, especially getting out on the track together and making the most of what they can do. We’re really pleased the ordering process was straightforward and that having them delivered fully built made it even easier to get riding straight away.

If you need any advice, support, or help as you explore new routes, we’re always happy to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Great service from alek friendly and…

Great service from alek friendly and helpful

15 May 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Faye,

Thanks for the great feedback.

We’re really pleased to hear you received friendly, helpful service and had a positive experience with us.

If there’s anything else we can help with, please feel free to get in touch.

Kind Regards,
The Funbikes Team

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