Dan dropped our second e-scooter earlier today and carried it all the way into the garage (Grateful for that Dan 🙏😉) Will be assembling the scooter over the weekend. It's our second one from Funb... See more
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Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..
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Unit 5f, Old Dalby Business Park, Station Road, Old Dalby, Melton Mowbray, LE14 3NJ, Leicestershire, United Kingdom
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Great experience thanks Daniel Philips for helping with a tricky delivery 👍 sound man. Really appreciated your help.

Reply from FunBikes
Dan was amazing very good very help full sorted everything quickly.

Reply from FunBikes
Hub orientation incorrect. Had to make new axle spacers.
Otherwise not bad.

Reply from FunBikes
Fantastic service from Dan
We recommend fun bikes

Reply from FunBikes
Funbikes where on point as always, payment made easier through newpay.
Happy with the scooter, thanks.

Reply from FunBikes

Reply from FunBikes
Amazing scooter for my son worke perfectly fine easy to set up and use only problem was the charger was broken when I received it however customer service was amazing and have sent me a replacement charger all was resolved within a day☺️

Reply from FunBikes
Very helpful was dan the delivery guy, and did very well with the delivery, gave me tips and shared some of hes knowledge,
Thank you 😊

Reply from FunBikes
Only had the product for 2 months my 3 year old rode it like 3 times and the cables all come out and snapped when I ask for a refund or a replacement they say the warranty doesn’t cover it 🙁🙏🏻

Reply from FunBikes
Dan the driver was very helpful and gave me all the information i needed, also very polite and respecful. Thanks funbikes cant wait to get on my new M2R.

Reply from FunBikes
Excellent friendly staff. Served by Alex was polite and efficient. Would highly recommend. Experience has been great, from start to finish 👏

Reply from FunBikes
Thank you Ben for being so kind and helpful on our visit today. We appreciate your customer services and will be using you again

Reply from FunBikes
Absolutely great service from staff especially Ben, he’s so knowledgable. In all honesty they all have great customer service values. I would recommend this store to anyone. Looking forward to buying from you again anon. Huge thanks to Ben and the team 😊

Reply from FunBikes
Order came fully intact couldn’t have been happier with it. Big thanks to Claire for making sure everything was okay ps thanks for harribos didn’t reach the son lol

Reply from FunBikes
Contacted the parts department for information and part references, and once again Jigs was brilliant, every time I've needed bits Jigs has replied really quick with everything I need, great service, highly recommend.

Reply from FunBikes
I had a problem with my Junior Quad, l sent a video to Jigs at Fun Bikes he diagnosed the fault and advised me on the fault and part to replace. I did this now the Quad is starting ok and running fine. The Technical support that Jigs provided was excellent, thank you, Fun Bikes customer service is outstanding.

Reply from FunBikes
Gavin delivered my bike earlier than expected and was extremely helpful on how to ride the bike

Reply from FunBikes
I bought Two MXR 8000w electric mortorcross bikes, one 17/14 wheel for my 10 year old daughter and mine is a little bigger 19/16. We asked at the Tracks if Electric bikes are welcome and they said yes if MXR. We absolutely loved going on the Track and jumps, she didn't want to leave. Next we'll try a Trail route together as these electric bikes go really fast, especially on speed level 3.
Really happy with the helpful service by funbikes, answering my random beginer questions, and was really easy to order already built to my door, arriving on a pallet, good to ride off straight away on arrival.

Reply from FunBikes
Great service from alek friendly and helpful

Reply from FunBikes
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