Great that we could see how many deliveries there were before us but we had no idea of time scale. In the end our delivery was 40 outside the 3 hour window. The drivers aren’t local so I understand... See more
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We are a 2Person, white glove, room of choice courier based in Walsall, West Midlands, we offer a cost effective universal solution for your large ticket delivery and fulfilment requirements. To compliment our core nationwide delivery we also offer storage in our 100,000 sq ft centrally located Midlands based warehouse, a range of installation and assembly services and we also provide and disposal and recycling services for old furniture and appliances. Our expert delivery teams understand the value of the products they deliver and they are the face of our online retailers. Your reputation, delivered. Visit our website for more details around our offering:https://furdeco.co.uk/our-story
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Furdeco Unit 1, Impact Park, Willenhall Lane, WS3 2XN, Walsall, United Kingdom
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My chair arrived within the time frame. The day and date was emailed a few days before. The time slot was emailed the day before with a link to follow progress.
They also rang just before the arrived.
It was set up quickly and I was shown the basics.
The two gentlemen who delivered it were very polite and made sure the chair was in a position I was happy with.
Lastly the packaging was taken away.
I am very happy with the service
Very polite, called just before arrival. Quick and efficient. Excellent service.
Very efficient speedy delivery very professional and helpful thankyou very much👍
Kept informed bouy delivery every step of way very polite men
Friendly guys lots of respect for parcel and property good job
Text to let us know a time between 8 & 11, had a phone call to say they were approximately 30 mins away & they arrived on time, great service.
Zero Stars don’t contemplate using these amateurs. What went wrong this time… reluctantly ordered as home delivery couldn’t be collected ( store policy)
Arranged a date, which was a birthday of the recipient. No notifications at all other than one initial email to track order, a few days in all looks good then it suddenly moved back a day, again I only noticed this because I logged in, a day later as I was booking day off work to accommodate the delivery I checked again to find it back on the original date.
Original date can. Went, nothing! No notifications no sorry sweet FA!
Logging in again now for the following day, so make arrangements for someone to be available to accept the delivery, that day can, went and again NOTHING, nothing at all. Now fuming I make multiple attempts to get in touch with- which is almost impossible and certainly not possible to speak to a human!
I get told that it would be out for delivery in the “coming days “ talk about commitment to customer service NOT!
Finally get the delivery a week after originally expecting it. Delivered by the most miserable unhappy and unhelpful people on the planet.
Who then tried to suggest they unpack for £20 cash and take the packaging. No! Not without a waste license buddy!
So - in summary. Go elsewhere for two persons deliveries, or as I had originally planned collect it yourself.
Wouldn’t wish ill on anyone but this is poor and giving as a paid service not worth it. You’re all warned.
Very fast delivery was expecting first week June came early very polite delivery drivers put where l wanted as lam a pensioner thankyou
Great communication, arrived within advised time. Very friendly & helpful delivery team
Left where they were asked to leave it as we were out 👍
Late delivery hence only 4 stars.
Delivery scheduled between 7 - 10am, arrived 10.30am. Other than that exemplary.
Friendly delivery men , helpful, put the furniture in the garage for me.
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