Great that we could see how many deliveries there were before us but we had no idea of time scale. In the end our delivery was 40 outside the 3 hour window. The drivers aren’t local so I understand... See more
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We are a 2Person, white glove, room of choice courier based in Walsall, West Midlands, we offer a cost effective universal solution for your large ticket delivery and fulfilment requirements. To compliment our core nationwide delivery we also offer storage in our 100,000 sq ft centrally located Midlands based warehouse, a range of installation and assembly services and we also provide and disposal and recycling services for old furniture and appliances. Our expert delivery teams understand the value of the products they deliver and they are the face of our online retailers. Your reputation, delivered. Visit our website for more details around our offering:https://furdeco.co.uk/our-story
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Furdeco Unit 1, Impact Park, Willenhall Lane, WS3 2XN, Walsall, United Kingdom
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The timing was ok but they basically put it in the hall and left. My reason for writing this review was to do with the state of the packaging. The box which it came in was ripped the cellophane which should have covered the package was hanging from the bottom. But they didn't offer any explanation. As yet I haven't opened the box so iam hoping that none of the pieces haven't dropped otherwise of the top.
From Start To Finish Of Placeing My Order The Service The Range Pervided Was Excellent The Derlivery Driver For The Company You Use Keep Me Informed All The Time Product Is Just What We Wanted We Will Definitely Use You Again And It Came Early Then Inspected Thankyou So Much Mr John Sutton
Two very polite young men delivered my furniture into the room where it is gong to be used. They phoned thirty minutes before their arrival.
The company provided delivery details in advance.
The team that showed up, asked if we wanted them to install it or not which was strange as we paid for install. When they did install it the refused to set it up as requested and said they had to do it exact to the instruction even though in store they said it wouldn’t be an issue as they are designed to be laid out how ever you want. Lastly the left rubbish all over the front garden even though they said they would clear it. Very poor, had to reconfigure it our selves, no instruction manual left and we had to clear up after them. The parts we didn’t need to touch I had to connect properly as they had not aligned the links properly. I wouldn’t bother paying for the install.
Kept up to date with the order from first placement to final delivery. Excellent communication. The two delivery men were courteous and exceptionally helpful sending a 20 minute warning of arrival and delivery. Would thoroughly recommend this company. Thank you!
Rude service delivery people talking on phone and to eachother in different language very unsettling
The time slot given was 16.00-19.00 and the delivery arrived after 21.00 without any notification of this .
Very good regular updates and communication on tracking status.
On time delivery. Great communication when I had to change the delivery day
Excellent communication from picking our parcel up from the supplier up knowing exactly when our parcel was coming even a quick call to ask details where we would like it putting , what two gentleman you have working for your company outstanding service many thanks
Men could have been more helpful , left a disabled couple with all the packaging on and having to try unwrap themselves and left with a pile of dirty packaging to get rid off , spoke to their authority in the phone and she hung up , terrible experience
Our order was delivered after the original delivery date then we opened the package there was a no 5 item missing ( a foot) plus all the screws and nuts and bolts plus no Allen key can you’re company help my self and wife who are in our 70s order no 001741964187 siesta swing costs thank you mr &mrs T Elvidge
The delivery men were very helpful and delt with my parcel with care
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