Great that we could see how many deliveries there were before us but we had no idea of time scale. In the end our delivery was 40 outside the 3 hour window. The drivers aren’t local so I understand... See more
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We are a 2Person, white glove, room of choice courier based in Walsall, West Midlands, we offer a cost effective universal solution for your large ticket delivery and fulfilment requirements. To compliment our core nationwide delivery we also offer storage in our 100,000 sq ft centrally located Midlands based warehouse, a range of installation and assembly services and we also provide and disposal and recycling services for old furniture and appliances. Our expert delivery teams understand the value of the products they deliver and they are the face of our online retailers. Your reputation, delivered. Visit our website for more details around our offering:https://furdeco.co.uk/our-story
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Furdeco Unit 1, Impact Park, Willenhall Lane, WS3 2XN, Walsall, United Kingdom
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First class delivery and communication with accurate information of the eta. The packages were in good condition and put carefully where I said. Thank you
Excellent service from two person delivery. On time, helpful and very efficient
The guys were polite, efficient and delivered on time keeping me informed of when they’d arrive. Extremely good at what they do,
Called beforehand and delivered right to our door, thank you
Excellent, timely delivery tracking, contact 15 minutes before arrival.
Two man team polite, and efficient, great communication.
Staff were friendly and helpful,service was very good ,very helpful staff .
Good communication updated constantly on link and phone call 40 minutes before delivery
Clear delivery time and rang half an hour before delivery. Obligingly carried the unit to where instructed.
Customer service was non existent Furdeco gave me four delivery dates one after the other and every time cancelled delivery when tried to call them I was 66 in the q when I finally got through was told would pass it onto the concerns team ….. on one of the delivery dates I received a phone call at 7.30am telling me they were 10 mins away then got a text 19 mins later telling me they did not have my order on the van !!!!!!
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