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FX Replay Reviews 572

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times. However, some customers also noted issues with the website, mentioning bugs, lagging, and occasional crashes that impacted their user experience. A few other people also felt that the customer support was bad, with some experiencing slow replies or a lack of care.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting its smoothness, intuitiveness,... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness, professionalism, and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Customers... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed and... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the platform as fantastic for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an unexpected subscription renewal and reached out to FX Replay for help. Sebastian Patzi assisted me, and I couldn’t be more grateful. He responded quickly, was incredibly understanding,... See more

Company replied

Rated 5 out of 5 stars

I had an issue with my layouts and contacted the support team. They replied very quickly and guided me step by step until everything was fixed. They were patient, professional, and really kind. I tr... See more

Company replied

Rated 5 out of 5 stars

I’ve been using FXReplay for over a year now, and it continues to impress me. The platform strikes the perfect balance between being in-depth and detailed, while remaining clean, simple, and gen... See more

Rated 5 out of 5 stars

I had an issue with my layouts and contacted the support team. They replied very quickly and guided me step by step until everything was fixed. They were patient, professional, and really kind. I tr... See more


Company details

  1. Software company

Written by the company

FX Replay is a 100% web-based backtesting tool that uses the best charting platform in the market, TradingView, to bring you the BEST backtesting experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

572 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 68% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

I want to be able to remove trades that…

I want to be able to remove trades that and for it to be reflected back on the analytics dashboard, sometimes the whole backtest is unvalid for me because of this issue. would love to see this get fixed. Review: Temporary

3 June 2025
Unprompted review
FX Replay logo

Reply from FX Replay

Currently, it’s not possible to delete multiple trades at once. If you took one by mistake, you can use the Replay feature to return to a point before entering it, and it will be removed. We avoid bulk deletion to prevent results from being skewed by removing only losing trades. If you’d like us to refresh your analytics, please email contactus@fxreplay.com.

Rated 1 out of 5 stars

Customer support is just awful

I have experienced a problem where I have been unable to access any of the data I had been working on for almost 2 weeks.
So far it has been 3 days and unable to rectify the problem.
While I think the program is OK, albeit a bit glitchy at times, the customer support is awful.
I don't know if they are under staffed or just don't care, they didn't reply to my email, I had to go through discord and get a reply every 6 hours or so with extremely generic answers and questions have could have just asked me in one go.
I have used FXR for a while and while the software does it's job I am actually trying to find an alternative now because of how bad the customer support is.

29 May 2025
Unprompted review
FX Replay logo

Reply from FX Replay

I'm really sorry you're having a frustrating experience. This is not how we want our customers to feel. We will be reaching out to you individually to see what we can do to efficiently work towards a solution. Thank you for your feedback and we look forward with working with you.

Rated 4 out of 5 stars

best site for backtesting

after over a month of backtesting now i gotta say i quiet like this site! Although I had some problems in the beginning, after figuring everything out now, it really helped a lot with my strategie and mentality when it comes to trading. Very good site but crashes some times.

24 May 2025
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for bringing the recent performance concerns you were facing to our attention and we truly regret any disruption you may have experienced.

To ensure we address the issue effectively, we’d really appreciate the opportunity to work closely with you. If you're open to it, we’d like to gather more details about the specific problems you've encountered. Please open a ticket with our support team (contactus@fxreplay.com). We look forward to working with you to get this resolved.

Rated 5 out of 5 stars

What I really appreciate about FX…

What I really appreciate about FX replay is how it balances value for customers with long-term sustainability. They’ve clearly built a system that not only delivers quality and convenience, but also fosters trust and loyalty. It’s refreshing to see a company that prioritizes customer experience while staying innovative and adaptable in a fast-changing market

22 May 2025
Unprompted review
Rated 4 out of 5 stars

Good Backtest App

Good Backtest App

Very Solid, to get over 10 year or 5 year data on your trading strategy

But only 4/5 and not 5/5 cause sometimes it can take a bit of time to load data

Overall a solid software to get an idea of your profitability of your strategy

Thanks FX Replay

14 May 2025
Unprompted review
Rated 5 out of 5 stars

best so far

i will give a five star due to how orgnised you bring all tools together .i can get profit factor ,capital for paper trading and soon i hope lot will happen .no compains though my subscription ended are month ago.working hard to get on truck.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing tool, easy to use and cutomize

Amazing tool, spent some quality time backtesting my ORB + ILM strategies for 3 sessions (London, NY, Asia) and was able to tweak it perfectly for my future trades.
Was a friend recommendation to use FXReplay and im happy i gave it a go.
Easy to use UI, everything is clear and customizable per needs.
Definitely a must for proper trading experience.

9 May 2025
Unprompted review
Rated 3 out of 5 stars

Are yall ever gon fix the 4h freezing…

Are yall ever gon fix the 4h freezing issue? This has been a thing for so long its very annoying to say the least

6 May 2025
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for taking the time to share your feedback. I am truly sorry to hear about your experience and understand how frustrating this is for you. At FX Replay, our team strives to provide the best possible service, and it's clear we fell short in your case.

We’d like the opportunity to make things right. Please reach out to us directly at contactus@fxreplay.com with your details so we can investigate the issue further and work toward a resolution.

Rated 5 out of 5 stars

Fxreplay is actually better than I…

Fxreplay is actually better than I thought it was. I was a bit intimidated at first and thought it was maybe too complicated or unnecessary. This is truly eye opening for me. The stats and accuracy is so good. Backtesting with trading view is frustrating and takes so much time. This is MUCH easier. I recommend it for traders of all levels!🖤

23 April 2025
Unprompted review
Rated 3 out of 5 stars

Idea is good execution is mid

Idea is good execution is mid they should polish the site before asking for money because it is insanely glitchy and frustrating to use

3 May 2025
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for your honest feedback. I am truly sorry to hear that your experience with our platform has been frustrating and affected by glitches — that’s not the experience we aim to deliver.

If you're open to it, we’d love to learn more about the problems you encountered so we can better assist you and resolve them. Please reach out to us at contactus@fxreplay.com with any specific details.

Rated 5 out of 5 stars

I've tried most of the software and…

I've tried most of the software and this is by far the best. They offer free services, different liquidity providers, various assets, trading view charts, high-quality data, an auto-save system, etc. This company is always striving to improve in ways that the competition isn't.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

A satisfied practitioner user review..

I was very pleasantly disappointed with the FX Replay software. I used several backtesting software before but something always was missing. TradingView is my favorite trading software but the backtesting features are not perfect as I found in FX Replay...More than that...it not only gives me the options of the TradingView but more than that...it gives me a feedback about energy, the time invested in learning which is important to me and one of my favourite features is the journaling function. ... And I didn't mention that it's constantly being improved and updated. I am still discovering and I am grateful for this smooth seamless operation of this great tool... for learning, and practice it's ideal..

13 April 2025
Unprompted review

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