One thing that stands out about fxtrading.com is their great customer support. Had an account issue and a few trading-related questions I needed sorted fast. Reached out to the support team and wa... See more
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I have been trading with Fxtrading for almost one year now. So far so good, only with occasional delays in withdrawals which is due to strict policies on fund management which is also an upside from s... See more
Ian N, Who looks after my interest as in when i initially set up my FXTRADING account. All concerns questions were addressed from the simple setups to leverage concerns. Also good for a chat regardin... See more
Company replied
This is my account 872904 (can show all history and communication), fxtrading.com stop my profit only 600 usd and scam with me, I am so worried and upset now ,, this broker was good till last month ,... See more
Company replied
Company details
Written by the company
FXTRADING.com is a global CFD broker established in 2014, offering access to over 500 instruments including Forex, indices, commodities and shares. We focus on what matters most to traders: fast execution, transparent pricing and reliable account operations. Our platform is designed to deliver consistent performance, with straightforward onboarding, flexible account types and smooth funding and withdrawal processes. Traders can access markets through MetaTrader 4, MetaTrader 5 and our proprietary WebTrader and mobile platform. We also offer copy trading and funds management features, supported by an in-house technology stack built to maintain stability and execution quality, even in volatile market conditions. FXTRADING.com operates under Gleneagle Markets Pty Ltd and is regulated by the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC). Client funds are held in segregated accounts. We aim to provide a trading experience that is clear, reliable and built for consistency.
Trade with control
Written by the company
- Fast execution, transparent pricing and smooth withdrawals
- Markets are unpredictable. Your trading platform shouldn’t be. FXTRADING.com is a multi-asset CFD broker built to deliver consistent execution, transparent pricing and reliable performance when it matters most. We focus on reducing platform uncertainty so traders can act with clarity and confidence. Our infrastructure is developed in-house, connecting trading, funding and account management into a single ecosystem. This allows us to maintain stability during volatile market conditions, while supporting fast execution and minimal slippage. Traders can access over 500 global instruments across Forex, indices, commodities and shares through MetaTrader 4, MetaTrader 5 and our proprietary platforms, with integrated copy trading and funds management capabilities. We provide 24/7 multilingual support and operate under established regulatory frameworks, with client funds held in segregated accounts.
Contact info
Level 27, 25 Bligh Street, Sydney NSW 2000, Australia, 2000, Sydney, Australia
- +61 (02) 8039 7366
- service@fxtrading.com
- fxtrading.com
Built In House for Smarter Trading
You should know
4.1
Great
182 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional and helpful support team
I had a technical issue with a cryptocurrency transaction recently. Although the problem was my own mistake, the customer support team at FXTRADING.com was very professional and patient. They took the time to explain everything clearly and helped me understand how blockchain networks work. I appreciate their dedication and respectful communication.
18 May 2026
Unprompted review
Quick, Clear Support — No Run-around
One thing that stands out about fxtrading.com is their great customer support. Had an account issue and a few trading-related questions I needed sorted fast. Reached out to the support team and was genuinely surprised as everything was addressed clearly and resolved in good time. No back-and-forth, no vague responses. Just straightforward help when I needed it.
Solid broker. The support alone gives me confidence to keep trading with them.
Highly recommend
14 May 2026
Unprompted review
I find the trading experience here quite satisfactory.
I've been trading here for nearly a year, and the overall experience has been quite positive. The trading costs and environment are both fairly ideal. Although withdrawal speeds aren't exceptionally fast, funds generally arrive on time, which is reassuring. Meanwhile, I can clearly see the company's ongoing optimization of its IT systems and services—there have been many positive changes over this past year. I hope the company continues to improve in the future.
13 May 2026
Unprompted review
Very nice broker for forex trading
30 April 2026
I have an account with you but you are…
I have an account with you but you are not giving me update of my account status
28 April 2026
Safe and trusted broker
I have been trading with Fxtrading for almost one year now. So far so good, only with occasional delays in withdrawals which is due to strict policies on fund management which is also an upside from security viewpoint.
21 April 2026
They keep spamming my inbox even though…
They keep spamming my inbox even though I don’t have an account with them.
The emails don’t include an option for automatic unsubscription.
17 April 2026
Unprompted review
Great Trading platform
22 January 2026
Reply from FXTRADING.com
Dear Valued Client,
We sincerely thank you for your positive feedback and for taking the time to share your satisfaction with our trading platform. We are delighted to hear that you are having a "great" experience, as providing a high-performance environment is our primary mission.
At FXTRADING.com, we understand that a robust platform is the backbone of any successful trading strategy. To meet industry standards, we offer a multi-asset ecosystem featuring MetaTrader 4, MetaTrader 5, and our proprietary FXT WebTrader and Mobile App. These platforms are engineered for lightning-fast execution and institutional-grade liquidity, ensuring that our clients can trade over 10,000 instruments—including Forex, Stocks, and Commodities—with ultra-low latency and tight spreads. This technical foundation is essential for maintaining stability and precision, even during periods of significant market volatility.
To ensure we remain at the forefront of the industry, we recently implemented a major platform upgrade focused on enhancing security protocols and streamlining funds management. These preventive improvements, alongside our commitment to 24/5 multilingual support, are designed to reduce technical friction and provide a seamless, secure experience for both retail and professional traders worldwide.
If you have any specific features you enjoy or if there is anything further we can assist you with, we invite you to contact our official support team directly at service@fxtrading.com. Your insights help us continue to refine our tools to better serve your needs.
We truly value your partnership and are committed to your ongoing satisfaction. We look forward to continuing to provide you with a world-class trading experience and supporting your financial journey.
Best regards,
Customer Support Team
FXTRADING.com
FXT and their partners are spot on!
FXT and their partners are always "on the ball". Transfers in and out are dealt with promptly and the support staff are very friendly and understanding.
22 January 2026
Reply from FXTRADING.com
Dear Valued Client,
We sincerely apologize for any previous concerns you may have had that led to this feedback, and we genuinely thank you for taking the time to share such a positive assessment of our services. We are delighted to hear that you find our team and partners to be "on the ball" and that you have experienced promptness in your financial transactions.
In the highly regulated forex industry, the efficient processing of transfers is a critical standard that we strive to uphold daily. At FXTRADING.com, we coordinate closely with our global banking partners to ensure that all deposits and withdrawals are handled with both speed and rigorous security. These institutional-grade processes are designed to provide the liquidity and accessibility our clients require to manage their capital effectively across various market conditions.
To maintain this high level of performance, we regularly review our internal processing workflows and update our payment gateway integrations. These preventive measures are in place to minimize potential delays and ensure that our support staff remains equipped with the tools necessary to provide the friendly and understanding service you noted. We are committed to continuous improvement to ensure our operational excellence remains consistent as we grow.
Should you have any further questions or require specific assistance with your account, we politely invite you to contact our official support team directly at service@fxtrading.com. This allows us to continue providing you with the personal and confidential support you deserve.
We truly value your partnership and are committed to your ongoing satisfaction. We look forward to continuing to provide you with a reliable trading environment and maintaining the high standards that earned your recommendation.
Best regards,
Customer Support Team
FXTRADING.com
Easy to use and able to connect my AI…
Easy to use and able to connect my AI trading bot to my account seamlessly
16 January 2026
Reply from FXTRADING.com
Dear Valued Client,
We sincerely apologize for any past challenges you may have faced, and we genuinely thank you for taking the time to share your positive experience regarding our platform's ease of use and the seamless integration of your AI trading bot. We are thrilled to hear that our technical infrastructure is effectively supporting your automated strategies.
In the modern financial landscape, providing robust connectivity for algorithmic trading is an essential industry standard. At FXTRADING.com, we offer high-performance MetaTrader 4 and MetaTrader 5 environments, which are specifically designed to support Expert Advisors (EAs) and custom API integrations. Our low-latency execution and stable FIX API connectivity ensure that automated systems can function with the precision and speed required to navigate global markets. This institutional-grade infrastructure is vital for minimizing slippage and ensuring that your AI bot operates exactly as intended.
To further support our algorithmic traders, we provide specialized VPS hosting services and continuous server optimizations to ensure 24/5 uptime and maximum reliability. These preventive measures are designed to safeguard against technical interruptions, allowing your automated strategies to run smoothly even during periods of high market volatility.
Should you require any technical assistance or wish to explore more advanced integration options, we invite you to contact our official support team directly at service@fxtrading.com. We are here to provide the personalized and confidential support needed to keep your trading tools performing at their peak.
We truly value your partnership and are committed to your ongoing satisfaction. We look forward to continuing to provide the innovative tools and reliable environment you need to succeed in your trading journey.
Best regards,
Customer Support Team
FXTRADING.com
The team's efficiency and…
The team's efficiency and professionalism were outstanding. They made a potentially difficult procedure entirely stress-free.
4 November 2025
Unprompted review
Reply from FXTRADING.com
Dear Valued Client,
We sincerely thank you for your positive feedback and for taking the time to share your experience regarding our team’s efficiency and professionalism. We are delighted to hear that what could have been a difficult procedure was made stress-free for you, as providing a seamless service is a core objective for us.
In the regulated brokerage industry, certain administrative or compliance procedures—such as account security audits or complex financial transfers—can inherently involve detailed requirements and rigorous standards. At FXTRADING.com, our staff is trained to navigate these essential regulatory protocols with precision, ensuring that while we maintain the highest levels of security and compliance, the experience remains clear and straightforward for our clients. This professional approach is vital to maintaining a secure trading environment without compromising on user experience.
To ensure this level of service remains consistent, we conduct regular internal training and have optimized our digital documentation systems to reduce processing times. These preventive measures are designed to streamline communication and prevent the typical friction associated with complex financial procedures. We are committed to continuous refinement of our workflows to ensure that all client interactions are handled with the same high level of care you experienced.
Should you require any further assistance or have additional questions about our procedures, we politely invite you to contact our official support team directly at service@fxtrading.com. We are always available to provide the personal and confidential support you need to trade with confidence.
We truly value your partnership and are committed to your ongoing satisfaction. We look forward to continuing to provide you with an outstanding and professional service experience.
Best regards,
Customer Support Team
FXTRADING.com
I've been trading here for over a year.
10 December 2025
Unprompted review
Reply from FXTRADING.com
Dear Valued Client,
We sincerely thank you for taking the time to share your feedback and for being a loyal member of our trading community for over a year. We truly appreciate your continued trust in FXTRADING.com, as long-term partnerships are the greatest testament to the quality of our service.
In the evolving financial industry, maintaining a consistent and reliable trading environment over an extended period is a standard we take very seriously. We understand that as a client’s trading journey progresses, their needs often become more sophisticated. Whether it is providing deep liquidity for larger positions or ensuring that our platform remains stable through various market cycles, we are committed to providing the institutional-grade infrastructure necessary to support our clients' long-term financial goals. This consistency is a cornerstone of our role as a regulated brokerage.
To enhance the experience for our long-term clients, we continuously implement platform upgrades and expand our range of tradable assets. These improvements, alongside our rigorous security protocols and regular system maintenance, are preventive measures designed to ensure that your trading experience remains as efficient and secure today as it was when you first joined us. We are dedicated to evolving our services to meet the growing demands of the global markets.
Should you have any specific feedback about your experience over the past year or if there are new features you would like to see, we politely invite you to contact our official support team directly at service@fxtrading.com. We would welcome the chance to discuss how we can further support your trading success.
We deeply value your partnership and are committed to your ongoing satisfaction. We look forward to many more years of serving you and continuing to restore and maintain your confidence in our platform.
Best regards,
Customer Support Team
FXTRADING.com
Reply from FXTRADING.com
Dear Nora,
Thank you for your lovely feedback! We're so happy to hear that you found our service helpful. If you ever have any questions or need further assistance, don’t hesitate to reach out!
Best regards,
The Customer Success Team
FXTRADING.com
I have been trading for over three years
I saw the uniqueness of this platform from the very beginning of trading. The spread is low, the margin is quite good, very suitable for trading, and the customer service will actively answer my questions and help me handle them
25 September 2025
Unprompted review
Reply from FXTRADING.com
Dear valued client,
Thank you for sharing your wonderful experience with FXTRADING.com! We're truly honored to receive such positive feedback from an experienced trader like yourself who has been in the markets for over three years.
It's particularly gratifying to hear that you recognized the uniqueness of our platform from the beginning of your trading journey with us. We take great pride in offering competitive low spreads and favorable margin conditions that enhance your trading potential. Our team works diligently to create an environment that's optimized for traders at all levels.
Your kind words about our customer service team are especially appreciated. Providing prompt, helpful support is a cornerstone of our commitment to our clients, and we're pleased to know that our team has been actively addressing your questions and helping you resolve any issues.
As you continue your trading journey, we remain dedicated to maintaining the high standards you've come to expect from FXTRADING.com. Your loyalty over the years means a great deal to us.
Thank you again for your continued trust in our platform. We look forward to supporting your trading success for many more years to come!
Best regards,
Sam Cai
Chief Customer Experience Officer
FXTRADING.com
fxtrading's paper trading feature is…
fxtrading's paper trading feature is revolutionary. Finally a platform that properly prepares you for live markets.
4 April 2025
Unprompted review
Reply from FXTRADING.com
Dear valued client,
Thank you for your outstanding feedback about our paper trading feature! We're thrilled to hear you find it "revolutionary" and appreciate your recognition of how it properly prepares traders for live market conditions.
At FXTRADING.com, we've invested significant resources into developing our demo/paper trading environment to closely mirror real market dynamics. We believe that effective practice in realistic conditions is essential for building trading confidence and competence before risking actual capital.
Your feedback validates our approach and reinforces our commitment to providing educational tools that genuinely help traders transition successfully to live trading. Many platforms offer demo accounts, but we've worked hard to ensure ours delivers an authentic experience that truly prepares you for real market participation.
Thank you for highlighting this important feature of our platform. We're committed to continuing to innovate and enhance our educational offerings to support traders at every stage of their journey.
We appreciate your business and look forward to supporting your continued trading success!
Best regards,
Sam Cai
Chief Customer Experience Officer
FXTRADING.com
Resolved my problem quickly
Resolved my problem quickly. The ideal answer. Have more faith in them now.
5 March 2025
Reply from FXTRADING.com
Dear Jared,
Thank you for your wonderful feedback! We're thrilled to hear that your issue was resolved quickly and that we provided the ideal answer. Your trust means a lot to us, and we’ll keep working hard to maintain it. Don’t hesitate to reach out anytime you need support!
Best regards,
The Customer Success Team
FXTRADING.com
My question was promptly responded
My question was promptly responded, and all issues were resolved. Very beneficial.
27 February 2025
Reply from FXTRADING.com
Dear Christian,
Thank you for your kind words! We’re pleased to hear that your question was promptly answered and all issues were resolved. It's great to know you found the support beneficial. If you ever need anything else, we’re always here to help!
Best regards,
The Customer Success Team
FXTRADING.com
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