Advertised One location, but wanted to book for another location due to the location I picked the dates for being overbooked. I expressed my dissatisfaction with the false advertisement because I was... See more
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See what reviewers are saying
I felt very comfortable from the beginning w this being a real deal. Nothing was hidden. It is exactly what they say. We actually wanted to buy the condo but for our travel job it wasn’t in the right... See more
It’s truly an amazing place to escape for few days or actually have a vacation with your love ones. One thing that I would say that should improve better is when giving the extended hours to the clien... See more
First of all the treatment we received from everyone on site at the Smoky Mountains resort was top-notch. We don't have one negative thing to say. We actually bought a time share right on top of the m... See more
Company details
Written by the company
GetawayDealz.com is a leading provider of highly discounted vacation deals to some of the most popular destinations in North America, Mexico, Asia, and the Caribbean. We are able to provide these highly discounted vacation deals in exchange for guests agreeing to attend a 90-120 minute sales presentation of our resort partner's vacation ownership programs and products. We believe that if we offer the best deals and service, we can continue to build upon the success we have enjoyed since founding the company in 2010. We look forward to serving you and helping you to book your dream vacation.
Contact info
10524 Moss Park Rd. Ste 204-729, 32832, Orlando, United States
- (888) 921-3225
- info@getawaydealz.com
- getawaydealz.com
3.9
Great
524 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 64% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertised One location
Advertised One location, but wanted to book for another location due to the location I picked the dates for being overbooked. I expressed my dissatisfaction with the false advertisement because I was able to select a location. Select the dates that I wanted. My money was with Drew and then told no that location is it available? We can send you here for more money.
5 May 2026
Reply from GetawayDealz.com
Thank you for taking the time to give us this feedback.
Reply from GetawayDealz.com
So glad to hear it! Thank you so much for your feedback. We appreciate it.
Reply from GetawayDealz.com
Thank you for taking the time to leave a review.
My reservation gentlemen was very…
My reservation gentlemen was very patient and explained everything and made sure I did not have any answers after we spoke.
10 March 2026
Reply from GetawayDealz.com
We are very glad to hear you had a great experience in booking. We appreciate you taking the time to leave your feedback. Thank you.
Juan was Great very knowledgeable…
Juan was Great very knowledgeable patient polite answered all my questions
10 March 2026
Reply from GetawayDealz.com
We are very glad to hear you had a great experience and that all your questions were answered. Thank you for taking the time to leave a review.
How they went about explaining…
How they went about explaining everything to and how polite the staff is
10 March 2026
Reply from GetawayDealz.com
Thank you for taking the time to leave your review and provide feedback as far as your booking process. We appreciate it.
Tried to book a 4 day 3 night stay but…
Tried to book a 4 day 3 night stay but because I asked for another phone rep as I couldn’t understand him and he said he couldn’t hear a word I was saying, hung up on me and blocked me from accessing the special deal rate! Guess I will look into Bluegreen as they are not this rude.
9 March 2026
Unprompted review
Reply from GetawayDealz.com
We regret to hear about your inconvenience. During holidays or high demand dates, we can experience delays in answering calls. If you send us your name and number we will be more than happy to look into this and reach back out to you. Thank you for your feedback.
Reply from GetawayDealz.com
We regret to hear that your confirmation took longer than you expected. We strive to make customer experience a top priority but there are times during high demand dates when confirmations can sometimes take a bit longer. We apologize for any inconvenience and also appreciate your feedback.
Excellent customer service
Excellent customer service. Knowledge of the getaway. Conversation great. I will recommend
17 February 2026
Reply from GetawayDealz.com
We are very glad to hear you had an excellent experience with our customer service agents. We strive to make customer experience a top priority and appreciate you taking the time to communicate your feedback.
Had to wait over an hour with 2 kids…
Had to wait over an hour with 2 kids for a pack and play to be brought to our room at 2 in the morning. Presentation went way over 90 minutes and it was hard to leave despite having 2 children going on 3 hours of sleep and not behaving anymore after 3 hours
12 February 2026
100% Fake deals try to take all…
100% Fake deals try to take all information and then try to offer something else.
Do not trust this website.
11 February 2026
Unprompted review
Fake Company
Fake Company
Beware of the cheap hotel deals what they show on the ads, they would ask N number of questions to make sure you don't qualify
20 January 2026
Unprompted review
Do not book this deal
Do not book the Smokey Mountain Westgate Deal. It absolutely does not include the water park and you have to pay a fortune for the kids to use it once there. Sales people were nice up until they were not. It’s not worth booking this deal!
5 December 2025
Unprompted review
1 star (I would give 0 if I could!)
1 star (I would give 0 if I could!)
My experience with this place was extremely disappointing and blatantly racist.
I called to reserve a spot with a discount, and they told me straight up that because I’m not American-born, I don’t qualify for the discount.
I explained that I have a Green Card and have been living in the U.S. for three years, but they said it doesn’t matter — only the country where I was born counts!
This is pure discrimination and racism, and it’s absolutely unacceptable in a country that claims to value equality and respect.
I was shocked and disgusted by their attitude. I strongly warn others — stay away from this place. Their behavior is shameful and discriminatory.
28 October 2025
Unprompted review
Reply from GetawayDealz.com
Thank you for your feedback. We understand why you would feel disappointed. The promotion is sponsored by our Resort Partner and they set the Terms and Conditions, we have no control over this. The Terms and Conditions are listed below every package online in our website. Different packages have different Terms and Conditions and you may qualify for some. If you'd like to get more information on this or have additional questions, please give us a call at 888-567-1825. On our part, we will be happy to pass on your feedback to our resort partner (in this case Westgate Resorts). Thank you again.
Refused Service Because I’m Iranian – Shameful and Unprofessional! ←
I was extremely disappointed by the discrimination I experienced.
I tried to book their promotion for 2 nights and 3 days for $59, but as soon as I mentioned that I am from Iran, they said this offer does not apply to Iranians or certain nationalities.
That’s completely unacceptable and unprofessional.
No customer should ever be treated differently based on their nationality.
I will never recommend this place to anyone who values fairness and respect.
28 October 2025
Unprompted review
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