GetawayDealz.com Reviews 524

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 1 out of 5 stars

Advertised One location, but wanted to book for another location due to the location I picked the dates for being overbooked. I expressed my dissatisfaction with the false advertisement because I was... See more

Rated 5 out of 5 stars

I felt very comfortable from the beginning w this being a real deal. Nothing was hidden. It is exactly what they say. We actually wanted to buy the condo but for our travel job it wasn’t in the right... See more

Rated 5 out of 5 stars

It’s truly an amazing place to escape for few days or actually have a vacation with your love ones. One thing that I would say that should improve better is when giving the extended hours to the clien... See more

Rated 5 out of 5 stars

First of all the treatment we received from everyone on site at the Smoky Mountains resort was top-notch. We don't have one negative thing to say. We actually bought a time share right on top of the m... See more

Company details

  1. Travel agent

Written by the company

GetawayDealz.com is a leading provider of highly discounted vacation deals to some of the most popular destinations in North America, Mexico, Asia, and the Caribbean. We are able to provide these highly discounted vacation deals in exchange for guests agreeing to attend a 90-120 minute sales presentation of our resort partner's vacation ownership programs and products. We believe that if we offer the best deals and service, we can continue to build upon the success we have enjoyed since founding the company in 2010. We look forward to serving you and helping you to book your dream vacation.


Contact info

3.9

Great

TrustScore 4 out of 5

524 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 64% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Everyone should have the same rights

If you’re going to put an offer with a special prize, you should include also that it is only for American citizen, Because When I, Did, the Reservation they told me that Because I Was a Cuban Resident In The United States I did not qualify this offer.

31 July 2025
Unprompted review
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Reply from GetawayDealz.com

Thank you for your feedback. We understand why you would feel disappointed. The promotion is sponsored by our Resort Partner and they set the Terms and Conditions, we have no control over this. The Terms and Conditions are listed below every package online in our website. Different packages have different Terms and Conditions and you may qualify for some. If you'd like to get more information on this or have additional questions, please give us a call at 888-567-1825. On our part, we will be happy to pass on your feedback to our resort partner (in this case Westgate Resorts). Thank you again.

Rated 1 out of 5 stars

…Depleting

The 90 minute tour which was for 8am shuttle was full waited for next which got group to the sight at 8:20am We did not complete this sale s pitch until 11:45 am. A real waste of time and energy very depleting. If trying to make a sale please know the one I was staying in should have been up to the same quality as the one he as tour not the case

18 July 2025
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Reply from GetawayDealz.com

Hi Cheryl. Thanks for sharing your feedback regarding your stay and presentation. We will replay your concerns to our Resort Partner. We hope that your reservation booking with us however was satisfactory. Additionally, we have attempted to contact you via phone twice to better understand your concerns but were hung up on each time we attempted to call. Please reach out to us at your convenience.

Rated 5 out of 5 stars

Patient customer service and details…

Patient customer service and details explanations of the package and resort.

16 July 2025
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Reply from GetawayDealz.com

Thank you so much for your feedback. We pride ourselves on our customer service and are happy to hear you had a great experience.

Rated 5 out of 5 stars

Well done

The whole experience was so easy

14 July 2025
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Reply from GetawayDealz.com

We appreciate your feedback and glad you found the booking process easy and smooth.

Rated 5 out of 5 stars

Rest& relaxation

Always a pleasure to,do business with Getaway,love there zesty and zeal.

14 July 2025
GetawayDealz.com logo

Reply from GetawayDealz.com

Thank you for your feedback.

Rated 5 out of 5 stars

We enjoyed every min…

We enjoyed any stay every thing was nice my kids enjoyed the pool so we left a happy family thank y’all just waiting on our deposit.

4 July 2025
GetawayDealz.com logo

Reply from GetawayDealz.com

Glad to hear it. Thank you for your feedback.

Rated 5 out of 5 stars

Easy

Easy, quick & very thorough in answering any questions

7 July 2025
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Reply from GetawayDealz.com

Hi Linda. Thanks for taking the time to leave this review. We value your feedback. We are glad you found the process to be easy, quick & thorough. Enjoy your vacation!

Rated 5 out of 5 stars

Tracey was absolutely amazing and I'm…

Tracey was absolutely amazing and I'm so glad she was able to set my reservation

4 July 2025
GetawayDealz.com logo

Reply from GetawayDealz.com

Hi Franklin. Thanks for taking the time to leave this review. We value your feedback. We are glad that Tracey was an awesome help setting your reservation. Enjoy your vacation!

Rated 1 out of 5 stars

Sounded like a scam until…

They get all your PERSONAL INFORMATION telling you that you need to have certain credit score to get that promotion. It sounds like a scam but then again IT IS A SCAM!
Don’t give out your information, especially your credit card info 👍🏼

24 June 2025
Unprompted review
GetawayDealz.com logo

Reply from GetawayDealz.com

Hello Hugo. Thanks for taking the time to leave this review. We value your feedback. All of the terms and conditions of the promotional offer are listed on the website offer page for all of our vacation deals, including the need to meet the credit score requirement when required. Because the advertised prices are typically up to 80% off of the retail rates, our resort partners will only allow bookings from people that meet all of the qualifications. We understand the disappointment, but rest assured our discount vacation offers are definitely not a scam.

Rated 1 out of 5 stars

Scam through and through

Scam through and through! Lied about available dates and took my money anyway. Then told me I should have read the fine print that says the dates are not real on the website.

19 June 2025
Unprompted review
GetawayDealz.com logo

Reply from GetawayDealz.com

Hi Walter. Thanks for taking the time to leave this review. We value your feedback. To clarify, we do not ask for or take credit card info on our website. Payment is only captured over the phone, after all terms and conditions have been reviewed carefully with each guest by our resort partner. Due to the extremely low prices, and limited availability with these rates, availability can change quickly. While we understand your disappointment, our offers are definitely not a scam. All terms and conditions are listed on the website offer page for all of our vacation deals.

Rated 1 out of 5 stars

After i done paid for the trip

After i done paid for the trip , got everything ready to go , hype my kids up for the trip , i receive an email the morning before i left for vacation stating that the trip is being canceled due to me traveling with westgate in 2024 .. if that was the case why didnt anyone say that on the phone while i was purchasing .. I wasted so much money for nothing!!!!!

12 June 2025
GetawayDealz.com logo

Reply from GetawayDealz.com

Hello,
Thank you for your feedback. We understand why you would feel disappointed. However, as per the Terms and Conditions put forth by our Resort Partner, there are certain promotions that you will not qualify for if you have previously taken advantage of one. If you mentioned on the phone that you had not previously booked one of these promotions with the Resort but later it is verified that you indeed had, then you would not be qualified after all. The money that is taken at the time of booking is only to hold your dates and you are not charged until check in. So in this case, your money was not charged/returned since you did not check in. Please give us a call if you have any other questions we can help you clarify: 888-567-1825

Rated 5 out of 5 stars

Very clear communication and answered…

Very clear communication and answered all of my questions. I felt comfortable booking over the phone knowing this was a trusted company. The rep I spoke to was very accommodating to our needs.

11 June 2025
GetawayDealz.com logo

Reply from GetawayDealz.com

Glad to hear it. Thank you for your feedback.

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