GetawayDealz.com Reviews 524

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Advertised One location, but wanted to book for another location due to the location I picked the dates for being overbooked. I expressed my dissatisfaction with the false advertisement because I was... See more

Rated 5 out of 5 stars

I felt very comfortable from the beginning w this being a real deal. Nothing was hidden. It is exactly what they say. We actually wanted to buy the condo but for our travel job it wasn’t in the right... See more

Rated 5 out of 5 stars

It’s truly an amazing place to escape for few days or actually have a vacation with your love ones. One thing that I would say that should improve better is when giving the extended hours to the clien... See more

Rated 5 out of 5 stars

First of all the treatment we received from everyone on site at the Smoky Mountains resort was top-notch. We don't have one negative thing to say. We actually bought a time share right on top of the m... See more

Company details

  1. Travel agent

Written by the company

GetawayDealz.com is a leading provider of highly discounted vacation deals to some of the most popular destinations in North America, Mexico, Asia, and the Caribbean. We are able to provide these highly discounted vacation deals in exchange for guests agreeing to attend a 90-120 minute sales presentation of our resort partner's vacation ownership programs and products. We believe that if we offer the best deals and service, we can continue to build upon the success we have enjoyed since founding the company in 2010. We look forward to serving you and helping you to book your dream vacation.


Contact info

3.9

Great

TrustScore 4 out of 5

524 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 64% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Warning

Warning: Bait-and-Switch Scam – Stay Away from Getaway Dealz!

Do NOT fall for the “promotion” rates offered by Getaway Dealz. This company is running a complete bait-and-switch scam. Over the phone, they ask you a series of qualifying questions, and if you meet their criteria, they confirm your booking at a discounted rate. Sounds legit, right? WRONG.

Once you arrive at the resort, they make you fill out ANOTHER questionnaire—and if any of your answers don’t match what you said over the phone, they immediately disqualify you and force you to pay the full price, which in my case was $500.

This is AFTER they had already approved my eligibility over the phone and accepted my payment. They conveniently fail to mention that you’ll need to show proof of income at check-in, and they wait until you’re there in person—on vacation—to drop this bombshell.

When I called corporate to explain the situation, I was shocked to be called a liar. There was zero accountability. No one was willing to take responsibility, and I was left paying the full price for a trip I booked under false pretenses.

This company does NOT honor their word, their fine print is misleading, and their customer service is beyond unprofessional. Save yourself the frustration, money, and disrespect—do NOT book with Getaway Dealz.

9 June 2025
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Reply from GetawayDealz.com

Hello,
We have traveled hundreds of thousands of people through the years and no one has experienced an issue like this unless they are purposefully changing or altering information. If you provided different information at the time of booking and then changed the information once you got there, then yes there would be a problem as the one you described. All we can do is honor our word: which is that if you qualify for our promotion and attend the presentation, you will get to save hundreds of dollars on your vacation. Regards.

Rated 5 out of 5 stars

Sergio was great!

Sergio was very helpful in booking our stay. We leave June 30th I’m just hoping everything is what he said it would be.

9 June 2025
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Reply from GetawayDealz.com

Glad to hear it. Thank you for your feedback.

Rated 5 out of 5 stars

Good

It’s was easy and the personality was great

11 June 2025
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Reply from GetawayDealz.com

Thank you. We appreciate you for your feedback.

Rated 1 out of 5 stars

Westgate resort Orlando silent Robber

I want to leave this review for you because of 3 days vacation I passed in your hotel you forced me and layed me to buy a timeshare now i already paid 37000 dollars to avoid you mess my credit as you already did . I hope one day USA president or the Senate can touch this point with guys . It’s not fair stollen the people like that .

13 July 2024
Unprompted review
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Reply from GetawayDealz.com

Hello. Thank you for taking the time to leave your feedback. As it is explained during the reservation process there is NO obligation to purchase anything, only to attend the presentation in order to qualify for the discounted package. So if you chose to purchase a timeshare and are currently experiencing issues relating to that, we would encourage you to contact the resort. We hope that your booking process with us however was satisfactory.

Rated 3 out of 5 stars

Reduced room 4 timeshare...ended up paying near full price

They told us we were pre approved over the phone for a timeshare presentation to get a room at a reduced rate once there they told us we weren't approved and charged us a fine for not going to the timeshare. We ended up still getting the room at a reduced rate but had to pay a 275$ fee

4 June 2025
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Reply from GetawayDealz.com

Hello. Thank you for your feedback.
As it is stated in our Terms and Conditions and as is explained during the Reservation process, you have to attend the presentation in order to receive our discounted packages. If you do not qualify or if you do not attend the presentation, then you would not be able to take advantage of our up to 80% discount. Regards.

Rated 5 out of 5 stars

Clean

Clean. Staff professional

9 June 2025
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Reply from GetawayDealz.com

Thank you. We appreciate you for your feedback.

Rated 1 out of 5 stars

Looks scam your…

It looks scam they just get all your info and then deny reservation for no reasons

6 June 2025
Unprompted review
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Reply from GetawayDealz.com

Hello Riaz. Our offer is definitely not a scam. We have been in business since 2010 offering resort promotions and have traveled hundreds of thousands of families on our promotions. Per the terms and conditions listed on every offer page, our promotion has qualifications that are set by the resort developer including demographic requirements that you must meet in order to participate and enjoy the 80% discount. If you have any doubts after reviewing them, please reach out to us at 888-541-5714 and we will answer any questions or concerns you still have.

Rated 1 out of 5 stars

My name is Adriana and my problem is…

My name is Adriana and my problem is not with getawaydealz as a whole it was the rep that I spoke with ….he seemed to get irritated because I was asking questions and couldn’t hear him clearly.Its my sons birthday and myself alongside other family members were going to travel to Myrtle beach for their $59 special. The customer rep was getting irritated and wanted to rush through without me asking questions. He proceeds to hang up not call back and block me from being able to go away for the weekend when I tried calling back it said I didn’t qualify but I meet the age requirements….smh he did it on purpose. He didn’t like that he didn’t have the answers or couldn’t get me to just agree and hand over all my info…. I was willing to sit through the 90 min session and possibly buy into the timeshare…our weekend is ruined! I wish blessings to you customer rep whatever you may be going through please don’t take it out on the rest when we ALL have a little something going on. Prayers to you🙏🏽 Also I couldn’t find a number to speak with a supervisor due to this.

6 June 2025
Unprompted review
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Reply from GetawayDealz.com

Hi Adriana. We're very sorry to hear that. That is certainly not the quality of service we strive for as a company when dealing with customers. Please share your contact info so that we may review the call and follow up with you on your concerns.

Rated 5 out of 5 stars

Satisfied Customer 😌

Johan, who assisted me was really a pleasure to work with when I put in for the "Getaway" Also, the price was great which will allow my family and myself to have an enjoyable time on vacation.

3 June 2025
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Reply from GetawayDealz.com

Very glad to hear it. Thank you for your feedback.

Rated 3 out of 5 stars

Nice hotel stay but the resort tour…

Nice hotel stay but the resort tour required was supposed to be 90 mins ended up being a little over 4 hours

12 May 2025
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Reply from GetawayDealz.com

Hello,
Thank you for your feedback. The presentation is scheduled to be between 90-120 minutes. However, if you have many questions or are considering purchasing, the length may increase in order to meet those needs. We can happily report your concern to our Resort Partner. We hope that your booking experience with us however was satisfactory. Regards.

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