GetRentacar.com Reviews 291

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Scummers. They sell rental service and do not take responsibility for quality. Just take their commission and give you car owner number. Often overpriced. Often owner ask you to pay more than you boo... See more

Rated 5 out of 5 stars

The employee was polite and friendly when picking up and returning the car. The car was in good condition. Previously, I frequently used Eurocar in southern Europe. Issues with deposit refunds and exc... See more

Rated 5 out of 5 stars

We have booked cars through this company at least 4 times. Countries: Poland 2 times Israel, Holland. It is as an intermediary that GetRentacar.com has established itself well. There have never been p... See more

Company replied

Rated 5 out of 5 stars

By using this application. I able to get lower price rental car compare to direct approach car rental agent. Owner also know they are monitored and tracked, which made them being genuine and honest wi... See more

Company details

  1. Car rental company
  2. ATV rental service
  3. Car accessories shop
  4. Motorbike rental agency
  5. Search engine company

Written by the company

GetRentacar.com is an innovative car rental marketplace that enables local car owners to connect with people searching for rental cars at the most competitive rates. The platform's one-of-a-kind bidding system that simplifies the car rental process, resulting in more cost-efficient prices.


Contact info

3.8

Great

TrustScore 4 out of 5

291 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. Car owner is wery sweet and trustful man.

24 June 2022
Unprompted review
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Reply from GetRentacar.com

Hello!
We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track!

To show our appreciation we’d like to offer you a 7% promocode for your next trip. Please provide your booking number and contact information so that we can provide it to you.
Looking forward to seeing you again soon and thanks again!

Rated 1 out of 5 stars

My experience was not Pleasant with #GetRentACar

My experience was not pleasant with this Car rental company. #GetRentACar a US based #carrentalcompany is a scamster having fraud partners into #carrental services across the globe like @everest_rentcar in Dubai. I have been waiting 2 months and I don't get my deposit back. Every time there is a reason but the reasons are not my problem. I booked a car for 8 & 9 Apr22 (Mustang GT, R 51553, yellow color) under the booking ID-196240 by #GetRentacar & took 15% of the total booking amount post which they connected me to their Dubai partner- @everest_rentcar. After waiting for 60+ days and sending them unlimited reminders, emails and WhatsApp messages, I have received no concrete response or refund money from either of them. Now I am left with nothing other than legally suing both the #fraudcompanies – @everest_rentcar & #GetRentACar. I WANT MY MONEY BACK!!

14 June 2022
Unprompted review
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Reply from GetRentacar.com

Dear Customer,

Please accept our sincerest apologies for the inconvenience caused by this situation. We are happy to inform you that the refund of the deposit has been made by the owner.

Kindly check your email. Should you have any questions, please contact us.

Rated 5 out of 5 stars

Good answer

Good answer, fast search, nice car

10 June 2022
Unprompted review
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Reply from GetRentacar.com

Hello! It's nice to hear that the quality of our Service was satisfying to you! We will be looking forward to our next meeting with you! Have a nice day!

Rated 5 out of 5 stars

Cheap satisfying car rental

It was the first time I used such a service. I was a bit suspicious if it will work. Everything went smoothly and we are satisfied with the car. I am a bit concerned with how my documents are protected by the owner of the car. The person came and made a photo of my documents. I don't know if this is safe, at the same time I had no documents of who the owner is.

19 May 2022
Unprompted review
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Reply from GetRentacar.com

Hello! Many thanks for your feedback!

Rated 5 out of 5 stars

Thanks

Good contact, evrything on time, car OK 👍

18 May 2022
Unprompted review
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Reply from GetRentacar.com

Hello! Thank you for your feedback! We will be glad to see you with us in the future!

Rated 1 out of 5 stars

In waiting 2 months and I dont get my…

In waiting 2 months and I dont get my deposit back. Every time there is a reason but the reasons are not my problem. I need my money

16 May 2022
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Dear Client,

We would like to review the situation, but we require more information about it. Would you kindly send us more details of the booking in question (including the booking number) via an email message to info@getrentacar.com?

Thank you for reaching out to us about this problem!

Rated 5 out of 5 stars

Everything is ok

Everything is ok. The rental was helpful and Punctual.

12 May 2022
Unprompted review
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Reply from GetRentacar.com

Hello!

Thank you for choosing our organisation. We're very grateful for your review.

We'd appreciate you telling your family and friends about our services. They can visit our website or social media platforms to see our projects.

If you have any questions, contact us via email at info@getrentacar.com

Thank you!

Rated 4 out of 5 stars

Owner was friendly and helpful

Owner was friendly and helpful. Car is new and we'll maintained. Getting and returning the car at the airport is a breeze. But until now still haven't receive the refund of my rm 50 deposit.

6 May 2022
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Hello!

We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track!

To show our appreciation we’d like to offer you a 5% promocode for your next trip.
Could you please write your booking number so we could inform the vehicle Owner and the manager responsible for your booking about your feedback?

Looking forward to seeing you again soon and thanks again!

Rated 3 out of 5 stars

Informed 2 days before car collection…

Informed 2 days before car collection that the model I ordered 1 month prior was not available and had to accept a worse model.

5 May 2022
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Dear Neil,

We are sorry to hear about your experience!

Could you please provide us with more information about the situation by email message to info@getrentacar.com? Please specify the booking number in your email.

Thank you.

Rated 5 out of 5 stars

very usefull and helpfull

5 May 2022
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Thank you for your kind words, your feedback means the world to us.
We will continue to walk the extra mile and exceed your expectations.

Here for anytime!

Rated 2 out of 5 stars

My experience is not pleasant

My experience is not pleasant. Firstly, when you place a request for a car, a very expensive option immediately appears, and after a while, for which you already have time to take the only thing that is, cheaper options appear. Second, the actions of the owner of the car are not clear. We punched a wheel, the owner took the money for two. I did not argue, I respect Georgia and people. But I will not use the Getrentacar service anymore. And will not also recommend it.

4 May 2022
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Dear Alex,

We are sorry to hear about your experience!

Could you please provide us with more information about the situation by email message to info@getrentacar.com? Please specify the booking number in your email.

Thank you.

Rated 5 out of 5 stars

Great service

Great service, thanks to operator. Best prices, fresh cars.
Booking ID 206568

4 May 2022
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Hi! We're glad to hear you liked our services! Could you please write your booking number so we could inform the vehicle Owner and the manager responsible for your booking about your feedback? Thanks in advance!

Rated 5 out of 5 stars

Best service

Best service , best price, everytime i will use their service!!!

1 May 2022
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Thank you for your review! We will be glad to help you arrange your trips in the future!

Rated 5 out of 5 stars

I recommend with confidence

I recommend with confidence. Very prompt, good prices, good cars

28 April 2022
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Hi! We're glad to hear you liked our services! We'll be glad to see you again!

Rated 5 out of 5 stars

Easy to book and easy to receive all…

Easy to book and easy to receive all information we needed

27 April 2022
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Hi! We're glad to hear you liked our services! Could you please write your booking number so we could inform the vehicle Owner and the manager responsible for your booking about your feedback? Thanks in advance!

Rated 5 out of 5 stars

Junior Espinal Belilla: very reliable

Junior Espinal Belilla is very reliable, great service, always available. The car was in good conditions, clean, covered by civil liability insurance required by the normal policies of the Dominican Republic.

27 April 2022
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Greetings! Thank you for your review! Special thanks from Junior Espinal Belilla for your feedback!

Rated 5 out of 5 stars

The best place to rent a car

The best place to rent a car. Dimitry was so helpful and understanding. We were supposed to return car at 8pm but he was flexible due to the heavy trafic. I really recommend this place if you are looking for best place. The car was super clean and comfortable. Will surely rent again.

27 April 2022
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Hi! We're glad to hear you liked our services! Could you please write your booking number so we could inform the vehicle Owner and the manager responsible for your booking about your feedback? Thanks in advance!

Rated 5 out of 5 stars

Our trip to Sofia, BG.

Excellent, professional service and good quality of cars.

27 April 2022
Unprompted review
GetRentacar.com logo

Reply from GetRentacar.com

Greetings! Please accept words of sincerest gratitude for your review! We will be glad to help you organize your trip in the future.

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