I’m a tech novice. Had an Admiral NVR with 8 cameras, for over 5 years, and never got the front end working. Too much computer stuff! Recently swapped out front end for a new Admiral. Virtually “plug... See more
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See what reviewers are saying
I've had my SCW system, 11 cameras & DVR for one year & everything has worked great. SCW is a great company! The owner is a very caring person & appreciates his employees. Their sales team & Tech s... See more
Customer support is great. Whether for sales or technical support. You are able to talk to someone over the phone quick without all the automated phone options that are used by so many. The team is... See more
Nice set up. Had several questions about the recorder. (Flashing red light). Thank goodness for customer support. Would have got it all set up with out them. Excellent phone support group. Need 2 m... See more
Company details
Information provided by various external sources
We pride ourselves on amazing, free tech support, professional products, and the longest warranties in the industry.
Contact info
11 Richland Street, 28806, Asheville, United States
- 866-414-2553
- sales@security-camera-warehouse.com
- getscw.com
received more than needed and called…
received more than needed and called them with afew questions , James from tech support had me upa nd running in 10 minutes ! great people to deal with.
Great support and technical
Great support and technical. Great pricing and reliable products.
Outstanding sales
Outstanding sales, installation and technical support
THIS is the ONLY company I will now use!
I had to add two more cameras and I was maxed out with my eight camera NVR so just purchased a 16 NVR and 2 cameras from SCW. From past experience I didn’t even shop other stores or products. SCW has earned my 100% trust and appreciation from the previous products I’ve purchased from them and the amazing support received when I find need.
Many years ago I went through the “buying cheap Chinese “ crap with problems and have ZERO support. That “cheap” turned wasteful and frustrating.
Trust me- SCW is worth every penny you will spend with their quality products AND their fantastic support. When you buy from them you are a customer for life.....and they treat you that way after the initial sale!
That’s why I alway return to them and them only.
Fast delivery
Fast delivery. Great quality cameras and outstanding tech support.
Less than 30 minutes after placing my…
Less than 30 minutes after placing my order for a NVR I received shipping notification and a tracking number. Easy to setup the NVR with my own cameras and hard drive. Very pleased!
Excellent system/ equipment
Excellent system/ equipment. Fast, responsive service and support.
Always good customer service.
High quality products
High quality products, excellent customer care
Pre-sale and post-sale support has been…
Pre-sale and post-sale support has been great! The staff are patient and professional with timely responses. We're reviewing two sixteen-camera Admiral systems with plans to purchase twenty more. So far, everything is great!
AWESOME setup
AWESOME setup. Super friendly support staff. I am really impressed with the SCW product line. We saved over 1/2 price compared to our local security provider.
Excellent system easy to DIY install
Excellent system easy to DIY install. Tech support was very helpful and easy to get a hold to by phone.
I did quite a bit of research to find a…
I did quite a bit of research to find a company that would sell me a quality product at a good price and offer me help through the process. The sales associate (friendly and not pushy) helped me a great deal with the correct camera selection and although I have not set up my PTZ Camera yet, I have made several calls already to a technician to help understand better the install setup. The response has been outstanding. They told me that I was missing a part and they initiated a next day air shipment. They helped me with a return of an attachment bracket that I decided not to use after all. So very happy with everything thus far and anticipate ordering all future camera's through this company.
Customer service like this is well above the norm. Highly recommend!
Great customer service great products…
Great customer service great products !!!
I talked to Bonnie Travers she was…
I talked to Bonnie Travers she was wondering took care of me every step of the way. Would recommend this company to anybody.
The Warden Pro 4.0 last purchase
The Warden Pro 4.0 last purchase. I bought and paid a higher price for camera thinking it would be plug and play with my existing VG8P8. In the past any camera bought was P & P with any NVR bought from SCW. In this case not so. Camera not recognized by NVR so it took a lot of extra work to get it recognized by the recorder. Camera came with stock IP address not recognized by the nvr. Had to connect to the camera itself to get it configured correctly first.
Only complaint is lack of printed…
Only complaint is lack of printed documentation with the cameras I ordered, otherwise this would have been a 5 star.
SCW can and does always help with question via support, I'd just like to have all the technical documentation as well.
Fantastic as always.
Great company and great employees
Great company and great employees. Ben is the MVP!!
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