I'm rewriting this coment, because after reporting, and emailing back to them finally they payd the total amount menos 5€. It's been almost 3 weeks since the first request of payment. But finally the... See more
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Celebrate your fortune with Fu Bao! Golden Panda offers a top-tier casino experience tailored for enthusiasts of all levels. With a vast selection of games, from slots to table classics, you’ll find everything you need to indulge in thrilling gameplay. Our platform prides itself on high security standards, ensuring that your personal information and transactions are protected at all times. At Golden Panda, we also provide multiple payment options, including popular cryptocurrencies, for a seamless and flexible gaming experience. With 24/7 customer support and generous rewards, including rakeback and cashback systems, your journey with us will be as rewarding as it is exciting. Don’t miss out on exclusive promotions, giveaways, and loyalty programs designed to enhance your time with us. Join Golden Panda today and discover why we are a trusted leader in the industry!
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2.3
Poor
519 reviews
Replied to 93% of negative reviews
Typically replies within 48 hours
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after signing a settlement agreement i…
after signing a settlement agreement i should get my money back months ago, i am still waiting. Very unreliable site
24 May 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you for your message — we’re sorry to hear about your experience and the delay you’ve encountered.
At Golden Panda, we operate under strict policies and procedures, all of which are clearly outlined in our Terms and Conditions. We are committed to providing a fair and transparent experience to all players, and we understand that extended delays can be both frustrating and concerning.
To assist you further, we kindly ask that you contact us at complaints@goldenpanda.com with your account details. This will allow us to review your case promptly and ensure that it is addressed appropriately.
We appreciate your patience and look forward to resolving this for you as quickly as possible.
Best Regards,
Golden Panda Complaints
The mobile experience is smooth
The mobile experience is smooth, and deposit methods are plentiful. My only gripe: the welcome bonus wagering requirements are steeper than average. Still, the interface and promotions make GoldenPanda worth checking out.
18 January 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
I appreciate the weekly freeroll…
I appreciate the weekly freeroll tournaments and the multilingual support team. Occasionally withdrawals under €50 take longer than the advertised 24 hours, but the extra wait is rare. A dependable casino with room to polish.
19 December 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
I cashed out twice with no issues
I cashed out twice with no issues, but my small €10 withdrawal took nearly three days to process. Customer service was polite but couldn’t expedite it. Fine for casual play, but note potential delays on small amounts.
6 May 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave an excellent rating. Your feedback is a great encouragement to us, and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
My small wins were paid
My small wins were paid, but the pace dampens the thrill. It's okay for light entertainment.
5 May 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave an excellent rating. Your feedback is a great encouragement to us, and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
I claimed it
I claimed it, but support had to guide me through obscure steps. Decent rewards, but clarity could improve.
3 May 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
GoldenPanda surprised me
GoldenPanda surprised me - I won decent sum on my first spin, and the withdrawal hit my account the next day. The VIP manager even sent a personalized welcome gift. Impressive attention to players!
27 April 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
I won $1,100 and withdrew it when I…
I won $1,100 and withdrew it when I went to check to see the status of the withdrawal they blocked me from their site???? I can’t even try and communicate with them as there is no other way. So frustrating
18 May 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you for contacting us. We're very sorry to hear about your experience and understand how concerning and frustrating it must be to find yourself unable to access your account after requesting a withdrawal.
We sincerely regret the frustration and inconvenience you've experienced. At Golden Panda, we are committed to providing a secure and fair gaming environment for all our players. We understand that having your account blocked and a withdrawal declined can be both concerning and upsetting.
To assist you further, we kindly ask that you email our dedicated support team at complaints@goldenpanda.com - this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best Regards,
Golden Panda Complaints
I’ve been wagering on athletics here…
I’ve been wagering on athletics here frequently. Generally excellent, particularly with soccer bets. Simply wishing they broaden their tennis offerings a little further shortly.
22 March 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Using GoldenPanda.com has been a…
Using GoldenPanda.com has been a satisfying experience, although the vibrant visuals can be a bit overwhelming during nighttime play. Adding a dark theme would be an excellent feature for users who play after hours like myself.
9 April 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
The graphics in Gates of Olympus are…
The graphics in Gates of Olympus are top notch and the play is incredibly smooth Frequent payouts keep you hooked and the whole experience feels very rewarding
31 October 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Love the reliability and…
Love the reliability and straightforward gaming experience here—exactly what I wanted.
16 October 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Quick betting system and simple layout…
Quick betting system and simple layout make Golden Panda my preferred choice every time.preferred choice every time.
8 May 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Needed help with my account…
Needed help with my account verification and customer support sorted it within minutes. Quick, friendly, and efficient service.
1 August 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Generally okay
Generally okay, but quicker late-night support responses would help.
7 May 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
Best Regards,
Golden Panda Complaints
Enjoyed the gaming options
Enjoyed the gaming options, but think the website navigation could be improved.
5 May 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
Best Regards,
Golden Panda Complaints
Withdrawals are always quick and…
Withdrawals are always quick and hassle-free. Golden Panda consistently delivers exceptional service.
4 May 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
Best Regards,
Golden Panda Complaints
Instant withdrawals make Golden Panda…
Instant withdrawals make Golden Panda my first choice for online gambling. Trustworthy and incredibly fast service every time.
4 May 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
Best Regards,
Golden Panda Complaints
Very bad casino
Very bad casino, not recommended. still waiting for a answer from customer service, nothing happens they closed my account. answered all the questions didn't get any help.
2 May 2025
Unprompted review
Reply from Golden Panda Casino
Hi there,
Thank you for your feedback — we’re truly sorry to hear about your negative experience and the lack of support you’ve received.
At Golden Panda, we aim to provide clear communication and fair treatment to all our players. We sincerely apologize if your account was closed without a proper explanation or if your support request was not handled as it should have been. That’s certainly not the level of service we strive to offer.
If you’re still seeking assistance, we strongly encourage you to contact our dedicated complaints team at complaints@goldenpanda.com. We will ensure your case is reviewed thoroughly and followed up by the appropriate team.
Thank you again for bringing this to our attention — we appreciate the opportunity to make things right.
Best Regards,
Golden Panda Complaints
Slots variety here is unbeatable
Slots variety here is unbeatable. Always something new and exciting to discover every week!
12 February 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
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