worst customer service service ever
worst customer service service ever, no one answers the phone, have been calling for 2 weeks nor answers emails. have been waiting for return label for 3 weeks. do not buy through their website!
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worst customer service service ever, no one answers the phone, have been calling for 2 weeks nor answers emails. have been waiting for return label for 3 weeks. do not buy through their website!
Tried the product and like it very much, so want to buy more but had some issues with the promised Black Friday offer not applying to the order. Have emailed twice and messaged once via the website. No response, which is very disappointing.
Amazing customer service! I've bought Hanky Panky low rise thong underwear for years and years now. They are so comfortable and also sexy. I had some issues with a recent order that I've never had before - the team were super responsive and issued a gift card so I could re-order whatever I like!
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