Purchase was an Armitage Shanks toilet (to replace My cracked one), I found exact replacement plus seal. Found I had job in Dulwich so ordered on web site to collect at Croydon Branch, which I did 1... See more
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Great experience throughout. Ordered late Sunday night, delivery confirmed and delivery date confirmed early Monday morning. All requests I made were also fore filled. On delivery, driver was very hel... See more
Company replied
Ordered 2 sandstone patio packs via their website. Reasonable price compared to some other online sellers. Delivered on the day of asking with just a few days notice. Delivery driver friendly and... See more
Great service that delivered the goods I wanted; when I wanted; at a price lower than competitors; and on top the staff and delivery driver were all really helpful and friendly. On top of that MenCap... See more
Company details
Information provided by various external sources
With over 100 years of experience as one of industry's biggest independent building and plumbing materials distributor, Harris & Bailey offer you more choice, lower prices and invaluable technical advice. Whatever the size of your project, heating, sanitary, building, plumbing, bathrooms, kitchens, H&B are well placed and ready to meet your needs.
Contact info
50 Hastings Road, CR9 6BR, Croydon, United Kingdom
- 02086543181
- mail@harris-bailey.co.uk
- harrisandbailey.com
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Easy to use web site
Best price. Very quick next day delivery with trusted courier UPS. Easy to order and pay web site. I would use again.
Very helpful experienced staff
I order a couple of water supply pipe…
I order a couple of water supply pipe fittings that I couldn’t get a my usual supplies and they we’re ready next day and when picked up the staff were very helpful
Order parts delivered in under 24…
Order parts delivered in under 24 hours. Excellent service
Grohe push button
The Lady on phone was very helpful. I ordered Part very straightforward. Please remember to inform customers that something ordered after say 09:30 or Later, may miss that days courier collection, which add's one business day to your delivery expectation
Great delivery driver!
Website easy to navigate, delivery driver went above my expectations, he helped unload and carried items to my back garden a real gentleman well done!
Delivery of Sharp Sand
Good value. Prompt delivery of bulk bag. Driver managed to off load into tricky space with little fuss.
Easy to use website and quick delivery
Easy to use website and quick delivery. What else can you ask for.
Saved me buying a new shower and altering the pipework
My 20+ years shower broke and didn't think I would be able to get the part required as the manufacturer was unknown, after I searched on Google I found the part, ordered late Sunday evening it with the minimum of fuss and received the part early Tuesday morning, very happy with the service I received.
Everything was as expected
Everything was as expected, No complaints. Happy with the transaction.
Connex b press fit.
Ordered Tuesday, arrived Friday. £15.00 postage. Sorry not good enough. Perhaps the website could have an up to date quantity check. May use again if they improve their postal service.
Customer service team wasn’t really much help either. Didn’t seem to understand why I was wondering where my order was for the amount of postage!
Good price, excellent service, speedy delivery
A good price and excellent service (and speedy delivery) from a traditional merchants (that I seem to recall using over 40 years ago when I worked in Croydon).
good company
very happy with my delivery good service driver friendly and helpfull definitely will use again
Excellent and quick service no issues
Excellent Service
Excellent Service. Notified in good time of date of delivery. I needed to change the delivery date and this was very easy done . Delivery driver very helpful.
Always a great service
Always a great service. And happy staff 😃 many thanks again. I should really open a trade account 😂
Great service
Great service. Urgently need a part to fix a toilet. Called to check it was available & the person was friendly. The part arrived the next day.
Delivery was very quick and all items…
Delivery was very quick and all items in good condition!!!!!!!!!!!!!!!!!!!!!!! better than some other places. Plus price for my order was CHEAPER than Screwfix!!!!!
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