HD OPTI Reviews 134

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the significant improvements in game performance, including increased FPS and smoother gameplay. Customers found the optimization app to be user-friendly and effective, making their PCs feel more responsive and enhancing their overall gaming experience. The staff and customer service received high praise for their helpfulness, quick response times, and willingness to assist with various PC issues, often going above and beyond. However, some people were dissatisfied with the product, reporting issues such as games crashing and a decrease in FPS after using the app. These customers also mentioned that customer service suggested a fresh Windows installation, which they felt did not address the problems caused by the product itself.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the ease of use and the significant... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their dedication, kindness, and... See more

Product

Customers had positive experiences with product, with many reviewers highly recommending it as an absolute... See more

Customer service

Users describe positive interactions with customer service, highlighting the dedication, hands-on support,... See more

Application

Clients share positive opinions on the app, with many reviewers calling it the "best app ever" and praising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive been through 4 different optimizations and none made my COD feel just right, they helped me, and my PC felt WAY better than any $100+ opti ive ever had. even sat with me to make sure my game felt... See more

Company replied

Rated 5 out of 5 stars

The APP works great! Actually works too. Works better than Norton and the Razer gaming apps. Customer service literally replied within minutes when I had an issue logging in after new hardware was ins... See more

Company replied

Rated 5 out of 5 stars

made my PC run much faster on windows and everything opens so smoothly and instantly. also, pc boots faster. didnt notice a huge increase in fps but my controller and even my MnK are SO much more resp... See more

Company replied

Rated 5 out of 5 stars

Had an issue where my hardware ID wasn't recognizing my password even after multiple failed attempts on my end . Support fixed the issue with the proper ID to attach my account and everything is right... See more

Company replied


Company details

  1. Computer service
  2. Computer consultant
  3. Gaming services

Written by the company

HD OPTI is a software company specialising in enhancing PC gaming performance. Our flagship product optimises various system components, including Windows OS settings, GPU configurations, network parameters, and game-specific settings, to boost frame rates, reduce latency, and improve overall gaming responsiveness. The company emphasises user-friendly interfaces, making their tools accessible to a broad range of users.


Contact info

4.8

Excellent

TrustScore 5 out of 5

134 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good prices and when i needed…

Good prices and when i needed assistance the help was throrough and easy to follow

27 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Glad you found the pricing fair and the assistance thorough and easy to follow. That’s exactly the experience we aim to provide.

Really appreciate the support.

Rated 5 out of 5 stars

All around great service

quick and easy to use, almost instant support and very noticeable improvement to performance

27 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Thank you for the great review and for choosing HD Opti.

Quick setup, instant support, and noticeable performance gains is exactly what we aim to deliver.

Really appreciate the support.

Rated 5 out of 5 stars

was strugglin with the opti and then…

was strugglin with the opti and then they helped me out in support went from console frames to 250 plus

27 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Thank you for the great review and for choosing HD Opti.

Glad the team could step in and get everything sorted for you. Jumping from console level frames to 250 plus is a serious upgrade.

Really appreciate the support.

Rated 5 out of 5 stars

amazing

simple, easy, yet very effective

24 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Thank you for the review and for choosing HD Opti.

Simple, easy, and effective is exactly what we aim for.

Really appreciate the support.

Rated 5 out of 5 stars

unreal help from the owners

my account was bugged on the app and within seconds of me opening a ticket i had one of the owners responding and helping me fix my issues.

also the tool is very good, it has given me a massive fps boost on bo6 and bo7

21 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Glad we could get the account issue sorted quickly. That’s exactly how support should be.

Even better that you’re seeing a massive FPS boost on BO6 and BO7. That’s what it’s all about.

Really appreciate the support.

Rated 5 out of 5 stars

great experience

made my PC run much faster on windows and everything opens so smoothly and instantly. also, pc boots faster. didnt notice a huge increase in fps but my controller and even my MnK are SO much more responsive and my bullet reg feels insane. cannot vouch enough for this

19 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Faster boot times, smoother Windows performance, and instant responsiveness across controller and MnK is exactly what we aim for. Even when FPS doesn’t jump massively, that input feel and bullet reg improvement can completely change the experience.

Really appreciate you vouching for us.

Rated 5 out of 5 stars

Super easy to use and fix my problem

Super easy to use and fix my problem, no negatives in the whole process

10 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Glad it was easy to use and that we could get your issue fixed smoothly. Hearing there were no negatives in the process means a lot.

Really appreciate the support.

Rated 5 out of 5 stars

Very simple and easy to setup

Very simple and easy to setup. Made my pc feel a slight bit more optimized and smooth.

14 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Glad the setup felt simple and that your PC feels smoother and more optimised. Even small gains can make a noticeable difference in game.

Really appreciate the support.

Rated 5 out of 5 stars

Seriously cannot recommend this company…

Seriously cannot recommend this company enough. My pc kept freezing and dropping frames. These guys sorted it right out! Legends!

17 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Freezing and frame drops are the worst, so it’s great to hear we could get everything running properly again. That’s exactly what we’re here for.

Really appreciate the support.

Rated 5 out of 5 stars

Made my PC feel great and better than…

Made my PC feel great and better than any other "PC Opti" I've had

17 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Glad your PC feels better than with any other optimisation you’ve tried. That’s exactly what we aim to deliver, real, noticeable improvements.

Really appreciate the support.

Rated 5 out of 5 stars

Great service

It's an easy process, got an increase in fps for CoD and better server latency.

15 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Glad the process felt easy and that you’re seeing higher FPS in CoD along with better server latency. That’s exactly what we aim for.

Really appreciate the support.

Rated 5 out of 5 stars

great staff

helped my pc a lot, games felt better and more optimised alongside not having to deal with packet loss issues. staff was very helpful with setting it all up

15 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Glad your games feel more optimised and that the packet loss issues improved as well. That combination makes a huge difference.

Really appreciate the support and happy the team could get you set up properly.

Rated 5 out of 5 stars

Super quick and upped my FPS a lot…

Super quick and upped my FPS a lot while debloating my computer and making it smoother outside of gaming

15 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Glad you saw a solid FPS boost while also getting a cleaner, smoother system overall. Performance in game and outside of it is exactly what we focus on.

Really appreciate the support.

Rated 5 out of 5 stars

An absolute game changer for anybody…

An absolute game changer for anybody playing video games on PC. Recommend to everybody.

15 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Thank you for the amazing review and for choosing HD Opti.

Calling it a game changer means a lot. That’s exactly what we aim to be for PC players who want the best performance possible.

Really appreciate the recommendation.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, extremely patient and willing to commit to solving all issues presented.

15 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

We always aim to stay patient and fully committed until everything is properly resolved, so it’s great to hear that was your experience.

Really appreciate the support.

Rated 5 out of 5 stars

5 star customer service to run with a 5…

5 star customer service to run with a 5 star product - Full team always happy to go above and beyond and with instant response

Recommend highly

10 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Thank you for the amazing review and for choosing HD Opti.

Five star service alongside a five star product is exactly what we aim to deliver. The team always strives to go above and beyond, so it’s great to hear that stood out.

Really appreciate the recommendation and the support.

Rated 5 out of 5 stars

Had a problem where my pc would be…

Had a problem where my pc would be frozen and stuttering in the middle of a Call of Duty game. I spoke to Helak and he was very helpful and provided great help. Got an opti off them months ago aswell and the improvements to my bullet reg and smoothness to the game were unbelievable. Highly recommend

8 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Freezing and stuttering mid game is frustrating, so it’s good to hear Helak was able to get you sorted quickly. Also love that you’re still feeling the improvements in bullet reg and overall smoothness months after getting the opti. That’s exactly what we aim for.

Really appreciate the recommendation and the continued support.

Rated 5 out of 5 stars

Very impressed

Very impressed. Great support in offering advice before subscribing to the application and service. Quick to respond and offering honest advice. In terms of that actual service. My PC feels overall more responsive and I have achieved 10-15 more fps in some games. Highly recommend.

7 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

We always aim to give honest advice before anyone subscribes, so it’s great to hear that stood out. Even better that your PC feels more responsive and you’re seeing an extra 10 to 15 FPS in game.

Really appreciate the recommendation and the support.

Rated 5 out of 5 stars

Amazing Product ! Even better support

Had an issue where my hardware ID wasn't recognizing my password even after multiple failed attempts on my end . Support fixed the issue with the proper ID to attach my account and everything is right in the world again . Thank You

1 November 2025
Unprompted review
HD OPTI logo

Reply from HD OPTI

Glad we could get the hardware ID issue sorted and attach the correct ID to your account. These things can be frustrating, so it’s good to hear everything is working properly again.

Really appreciate the support and the patience.

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