HelloFresh US Reviews 89,596

I like the improved and expanded vegetarian options. Bags could be packed more carefully in the boxes. Vegetables could be larger.

We are generally happy with the meals we have received. However, there have been a few issues with the quality of the produce. And occasionally the absence of an ingredient.
The panko was missing on our most recently order. Difficult to make a pankco crust pork chop with out it.
I have replaced the recent tomatoes with my own. The ones with the meals were very very pale.

Great so far! I'm new to this, only 3 meals in, and they were all delicious!! Perfect for cooking for one or two, saves a lot on food waste, and great for trying new dishes I'd probably not think to cook!

I am being sent items I didn't order-a Spicy meal. I tried to canceled the order & wasn't able to. I never put down that I eat spicy food. Eventually they didn't read my requirements.

I wish there was more popular meals and more variety

Recipes are exciting,but easy. Food is very tasty. And my dishes come out almost as pretty as your's.

Everything is fresh and instructions are clear and easy to follow. Everything I’ve eaten so far has been delicious.I love the portion control so no overeating but plenty of food for each serving.

The recipes are very tasty. I love that I can always find something that sounds good each week and try something new. The quality of the ingredients is pretty good 99% of the time. If something is missing or is bad their customer service is quick to remedy. It is inconvenient because you have to figure out a substitute for said missing ingredient.

I ordered meals with a promotional offer and ordered more meals than I consume in a weeks time frame. I did my normal meal prep routine and froze the extra meals to make sure they didn't go bad before I could consume them. For me this works out well. The meals so far are great and easy to prepare.

The meals are good. A little expensive for the amount of chicken/beef/pork received in each kit. Packaging is not great because when the ice packs melt it causes the inside of box (all cardboard)to break down and the white jelly material inside to get all over everything.

All the meals so far have been very good. Quality of everything you sent has also been very good. A little more prep than I would like, but that's ok. Delivery worked fine unlike experience I had with Green Chef.
My only issue is all of the plastic for food items.And trying to empty "gel" inside freezer packs didn't work out well. Hoping that with future innovations, your packaging may be more eco-friendly.

I love Hello Fresh because most of the recipes are delicious. It helps me to eat a balanced diet and also makes it easy to count calories.

The best part of the HelloFresh recipes is that the main ingredients arrive pre-portioned in the shipment, which makes cooking much easier. My only mior suggestions are:
1. Present the recipe steps in a timeline or bullet-point format. I’ve occasionally missed an ingredient while following the instructions.
2. Use larger print on the ingredient packets, preferably against a colored background. Tiny fonts on clear plastic are especially difficult to read.
3. Add a general statement for prep time, e.g. boiling water for pasta about 12 minutes, washing and drying then chopping spinach about 8 minutes, etc
4. Have a table showing how much water to boil for x ounces of pasta.

Need better packing. Everything is just soaked when it arrives.

The proteins in these boxes are low quality; specifically we had the chicken, and I don't know what they use, but we're not feeding it to our kids again.

Their cancellation process is also "tricky" at best. Can't recommend.

The delivery and correctness of the orders have been much lower in the last 6 months. I still like the recipes and overall ingredients.

Missing ingredients, recipe card, incorrect ingredients and late delivery times made me finally cancel after many years.
I’ll be trying one of the many other meal delivery services instead

Packaging is horrible. Do not put bagels, bread items and tomatoes on the bottom. My box was smashed. Offer more variety of popular meals not just bowls. I would love to see more homestyle or basic meals like potroast, alfredo, spaghetti and meatballs, chicken french, spinach artichoke chicken, meals for kids. Take a look at other competitors and their meal options. Price is also outrageous for the small portions. I ordered for 4 people and theres only enough for 2. Example pasta or rice meals if your going to have such small portions a side like salad or bread should be included as a filler. Until serving size and price changes i probably wont be back unless there is a promo.

Very good delivery service