Hey Curls.ca 

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See what reviewers are saying

Rated 4 out of 5 stars

When i saw "hey curls toronto" and the pricing for it, I was stoked for something local! However, when the product actually shipped, it was from overseas and took a long time, so that was a bit disa... See more

Rated 5 out of 5 stars

I was extremely skeptical that this device would work on my thick angled bob. It is light-weight and is a bit louder than I thought but with following the 80% dry advice, my hair took less than 20 min... See more

Rated 5 out of 5 stars

I recently had a brain tumour removal and the front half of my hair was shaved off for the surgery. Due to the medication I am currently on I’m losing my hair by the handfuls everyday. The Hey Curls s... See more

Rated 1 out of 5 stars

Ordered 2 of the 5in 1 (December 11/25)for my daughters for Christmas. After numerous attempts to find out where my order was, I still have never received it. My girls “truly are grateful” for the Chr... See more

Company details

Written by the company

The Hairstyling tools everyone is talking about in Canada. 💇‍♀️✨ Affordable luxury for healthy and voluminous hair.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered 2 of the 5in 1 (December…

Ordered 2 of the 5in 1 (December 11/25)for my daughters for Christmas. After numerous attempts to find out where my order was, I still have never received it. My girls “truly are grateful” for the Christmas gift 😒. Just so disappointed.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered on Dec.23

Ordered on Dec.23, still have no product, no respons to my emails. Now the email they provided says undeliverable. Website seems to be removed as well. Scam. I will never order anything advertised on FB ever again. All of it is scam. Lesson learnt. I will only order from Amazon going forward

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Heycurls does not answer emails to initiate return of poor product.

I purchased the 5in1 Multistyler Pro as a Christmas gift for my granddaughter. It is useless for her hair, so we tried it on 6 other people with varying types and lengths of hair. It simply does not do anything. It does work slightly on short very fine hair. On their site, they say to email them to initiate a return. They do not answer their emails, no matter how often you write. I am stuck with a useless 'multi styler' now. So disappointing.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

I ordered the Hey Curls and have used…

I ordered the Hey Curls and have used it a few times. Tried all the attachments to make sure it worked as it was advertised. Unfortunately, it did not! The brush curls does not stay in place when trying to use it ( it keeps lifting) and product itself is not strong enough. I sent 2 emails and have not heard from the company. The second email was undelivered and can’t even look up the company.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous

After trying the Dyson. I was not that happy with it and the price was crazy so I decided to try Hey Curls at a fraction of the price and I am so so much happier
I have been using it for a few months and wow I love it.
Works better than the expensive one
Very pleased with it
This is A genuine review I was not asked to do a review .

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Worst company ever

Worst company ever. Product worked ten minutes then stopped because of « over-heating »? Wrote 2 emails demanding reimbursement, been 3 weeks and no news whatsoever… if i could give 0 stars I WOULD. Don’t buy their products! Lost my money!

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Didn’t even receive my order ,contacted the company by phone and email received no response, contacted my credit card company now ! It’s been a month. Can’t even track order !

6 February 2026
Unprompted review
Rated 1 out of 5 stars

No product, no refund, and no responses

Placed my order January 8th. It promised tracking withing 24 hours and shipping withing 5-7 business days. I've now emailed them 3 times (waiting several days in between) with no response. The last email was to request a refund, still nothing.
I paid $20 for the shipping and even got the lifetime warranty.
No product, no refund, and no responses. Pretty safe to say I've been scammed.

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy!

Do not buy! I bought a few for Xmas gifts and one broke immediately. I’ve reached out 6 to customer service by email requesting assistance and I have never heard back. They have no phone number and they do not respond to emails. It was used twice and is completely garbage now and I can’t even buy just the power base piece they only sell as packages with attachments. Terrible company and product! I’ve actually never dealt with such a poorly run business ever.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAM - they don't reply once you say you want a refund!

I purchased the product - it arrived no issues. HOWEVER< my hair is too short to use this effectively. I e-mailed them back - exchanged e-mails with someone called "Miranda" on Dec 15th, 2025. She said I would need to send photos of the product and packaging and then she'd give me an RA # and address for return/refund. I have sent these pics 5 x since Dec 23rd - they are now ignoring me and there's no one I can speak to! I obviously got ripped off!!!!!

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Took money, didn't deliver product!!

Took money, didn't deliver product!!

I purchased several items, and one did not come. I reached out several times, got one response to basically 'prove' it, which I sent them the order number which listed what I paid for, and reiterated again what was missing, now no response at all. They took the money but didn't deliver what I paid for, and now customer service is unavailable to be reached. I don't recommend this company.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service terrible product

I ordered this curler in November, It was a gift for my daughter. Once Christmas came and she tried it, it did not preform as advertised. the product is poorly made. I requested a refund and have since DEc 26 and have had NO response even though it is in their return policy. I will be reporting them to the BBB of Canada.

Terrible customer service, terrible product. most of the reviews are paid fake reviews.

25 December 2025
Unprompted review

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