Inexpensive cover for peace of mind. Adam Key was very responsive and sent all the information through to review. Easy to set up over the phone and convenient that he had all our details as we were be... See more
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HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Contact info
United Kingdom
- customer.experience@homelet.co.uk
- homelet.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Rachael Harvey
Rachael Harvey was very friendly, polite and extremely helpful and called me back at my convenience in order for the policy to be correct, approved and paid.
Rachel Harvey was very knowledgeable
Rachel Harvey was very knowledgeable. Everything was explained clearly and was able to understand everything about my policy.
Policy clearly explained & no sales pressure
The customer service agent I spoke with, Thomas Kempson, was very helpful and knowledgeable explaining all options.
There was no pressure to sign up immediately & I was left to consider their policy against other quotes to make my decision.
A massive thankyou to Valentin Valeanu…
A massive thankyou to Valentin Valeanu he explained everything so I understood and made the whole process very easy, the price is amazing for what you get covered for
Brilliant nice jolly man a credit to…
Brilliant nice jolly man a credit to the company thsnk you loadsx
Rachel was very quick and helpful in…
Rachel was very quick and helpful in the renewal of my home insurance.
Rachel Harvey was very helpful and…
Rachel Harvey was very helpful and sorted my renewal in under 5 minutes. Very polite and explained everything very well.
Quick and Easy
Great experience getting insurance for my new rental property. Valentin Valeanu was super helpful, not at all pushy, and clearly explained my options.
Very helpful and friendly thank you…
Very helpful and friendly thank you David for sorting my insurance out.
Rachel Harvey was very helpful and…
Rachel Harvey was very helpful and sorted out my insurance renewal quickly and hassle free
i had a great experience with connor…
i had a great experience with connor smith while setting up my insurance, he made everything so clear and talked me through everything making sure i had full understanding.
very happy with my overall service from connor.
Excellent service
Valentino was very helpful polite and most knowledgable. I would highly recommend him to anyone who wishes to go with homelet.
The Customer Service was great
The Customer Service was great. I was helped by Rachel today, and she was very prompt and seemed diligent at her job.
Helpful
Home let was very good and helpful on sorting things out for me and you’re representative Thomas Kempson was very helpful setting up my house insurance so I appreciate the help I received
Kind Regards
Allan Larkin
Rachel Harvey was excellent customer…
Rachel Harvey was excellent customer service representative and made experience of buying insurance enjoyable when I spoke to her today!
A unique person who's a credit to the company
Shirazul was clear and concise with my renewal information. Took me through the process while ensuring I get a chance to ask questions when needed. Explained what is included and happy to email all other details to me. I did not feel rushed into a decision and appreciated the help. Truly went above and beyond and a credit to the company. Give this individual a raise.
Excellent customer service
Excellent customer service. Very easy to deal with and very professional. Thanks
Connor smith was very helpful and…
Connor smith was very helpful and understanding during our conversation over the phone and was very polite. The service was great.
Very good contact with staff to renew home…
Very good contact with RH to renew home insurance.
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