Pleasant got problem fixed quickly. I would like to say that this internet is great but the price is too much. I have been a loyal customer and also on Social security/disabled and a retired vetera... See more
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Review summary
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We place our internet on seasonal hold. I think the price is high…Xfinity charges $5 a month and we lease their equipment. Your charge of over $15 is high. The good thing this year when we had our ser... See more
I live in an area where internet is spotty at best. Chose them after reviewing other companies. Overall, a little pricey compared to fiber optic, but the service was excellent and we had absolutely... See more
I have been a customer of Hughes Net for 5 years. The prices are high. I was offered the same services by another company. I called and asked if you could match or give a lower price. Your representa... See more
Company details
Written by the company
Hughesnet® is now better than ever, with faster speeds up to 100 Mbps and unlimited data. Now you can do it all: connect, stream and play like never before, wherever you live. With a range of affordable plans to choose from, this is satellite internet built for rural America.
Contact info
United States
- hughesnet.com
4.4
Excellent
90K reviews
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They worked out a payment and gave me…payment
They worked out a payment and gave me extra time to pay my bill without interruption of my service
21 April 2026
The tech that was here did a fantastic…
The tech that was here did a fantastic job about looking over everything. He said that you guys have installed systems with Control4, which is what we have right now we have Hughes Net and that’s been good, but I’m hoping that United would be even better. I also need extenders. This home is 10,000 ft.² plus.
1 May 2026
I have been trying to log into my…
I have been trying to log into my account. Either my username or password is not accepted by you. I have followed your prompts to receive a text with a code. I've tried 4 times and never received a code. So I've wasted 30 minutes to get nowhere.
I don't have the time or patience for this. Why in world can't you text me a code? Everyone else can. You are really pushing me to StarLink.
Kevin Runge
3 May 2026
Was able to resolve my issue by a…
Was able to resolve my issue by a professional experience
30 April 2026
As always
As always, great customer service, listens & resolves the issue(s). Offers alternative options when necessary but respects the client's wishes and/or final decision.
5 April 2026
Have been a customer for several years
Have been a customer for several years. Service has been awful off and on for those years. Recently had a technician out and a week later service was back out. They have credited my account so much due to awful service the last refund required a supervisors approval. Currently i had my service on suspension and called to cancel my service but there is such a language barrier no staff can ever understand the issue. The agent set my service to be cancelled on the end of my billing cycle. Then they unsuspended my service and charged me around $10 for days whem my service was cancelled. Agent assured me I wouldn't be billed but as of right now it shows they will be billing me tomorrow. Would not recommend their service to anyone at all!!!!
1 May 2026
Unprompted review
Representative was very nice and very…
Representative was very nice and very helpful. Completely happy with him.
23 April 2026
Was able to assist me with changing the…
Was able to assist me with changing the monthly pay date.
30 April 2026
the lady who helped was very courteous…
the lady who helped was very courteous and understanding with my lack of computer knowledge.
29 April 2026
Excellent customer service
The customer service I had was absolutely perfect his name was John and he was polite and respectful and made my process very quick and easy,thankyou
30 April 2026
I am satisfied very much with useness…
I am satisfied very much with useness internet switching because it's a little cheaper on me and and I like too much to say but thank you very much
21 April 2026
Working with you !
Hughes Net really tries to make your experience with their Internet better. I’m a widow now and on a budget so I watch TV. I’m on my phone and I seem to go over my package, but Hughesnet is always working with me and helping me get my bill where I can afford it and I love them for that thank you
29 April 2026
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