Investing.com Reviews 1,220

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 236 reviews, reviewers had a great experience with this company. Customers often highlight the platform's comprehensive information and useful tools, such as the AI picks feature and charting tools, which are beneficial for both new and experienced investors. Many appreciate the user-friendly interface and how the service keeps them updated with relevant news and insights, making it a valuable resource for staying informed about the global economy. The customer service is also frequently praised for being helpful and efficient in resolving issues. However, some people were dissatisfied with the subscription model, noting that many desirable features are locked behind higher-tier "Pro+" subscriptions, even for those who have already paid for a "Pro" membership. This has led to frustration, as users often encounter banners requiring upgrades to access information. Additionally, a minority of reviewers reported issues with customer service, citing slow responses, unhelpful replies, or difficulties with account and subscription management, including problems with auto-renewal and immediate access termination after cancellation.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many reviewers report issues such as... See more

User experience

Customers had ambiguous experiences with user experience. While some reviewers found the platform easy to... See more

Subscription

Reviewers express significant dissatisfaction with the subscription process. Many customers report issues... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing dissatisfaction and labeling it as... See more

Customer service

Consumers find customer service to be ambiguous. While some reviewers praise the politeness and helpfulness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate the information deck - its width and depth. I use a paid version - hence often consulting Warren AI. Very helpful. And the AI picks feature is great as well. What I would recommend is... See more

Company replied

Rated 4 out of 5 stars

The content, is fully of really interesting notices about the global economy. (* also, local's economies) But, the number of ads, even in the "free trial" is too much. Make us read much less artic... See more

Company replied

Rated 4 out of 5 stars

UPDATE – Nov 2025: Support has recently reached out proactively and handled the situation very professionally. They acknowledged the long-standing alert issue and committed to fixing it. Th... See more

Company replied

Rated 3 out of 5 stars

Not really excited about them. Ok there is a lot of information in one place but this is it. As soon as you pay for Pro you finding that there is still a lot of option with closed door and they str... See more

Company replied


Company details

  1. Investment service

Written by the company

Investing.com is a leading financial platform that raises the bar on what's possible for retail investors and traders — helping you find trades others can't. 50 million investors rely on Investing.com every month, tracking 180,000 instruments across 250 exchanges, in 33 languages. More than 300,000 of them subscribe to our premium tools — AI-powered stock picks, Vision AI chart analysis, a personal AI research assistant, Fair Value assessments, and breaking news — getting institutional-level intelligence without the institutional-level fees. Join the investors who know where to look to find opportunities.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Horrible with your cc number

Horrible with your cc number, I thought problem resolved after the 3rd time cancelling, I was wrong, another charge this month, so now its a frustrating 2 month and 4th time requesting to cancel service.DO YOURSELVES A FAVOR AND DONT GIVE YOUR CC NUMBER. USE ANOTHER SERVICE,

5 September 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for sharing your feedback, and we're sorry to hear about your experience, Pioneer.

We never intend to mislead our users, and we take concerns about billing transparency very seriously. If you believe there was an error or unexpected charge, we’d appreciate the opportunity to review it and make things right if possible.

We have requested your contact details via Trustpilot so we can follow up with you directly and further investigate.

We value your input and hope to resolve this matter to your satisfaction.

Rated 5 out of 5 stars

Nice

Nice
Thanks

26 August 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Jonny!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

You are giving all the detail of share market

i am happy with your services

22 August 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Notan!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Good learning

22 August 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Amarjeet!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Excellent Application!

Excellent application! Instant information about global markets, very good articles!

22 August 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Tomkats!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

I enjoy your user friendly platfoam…

I enjoy your user friendly platfoam which is up to date with news. This enable me take necessary precautions when trading.

22 August 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Reuben!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 1 out of 5 stars

Investing.com

Investing.com

I paid for InvestingPro but l never got the account activated despite several emails back and forth. I would be very careful spending money on Investing.com

21 November 2024
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for taking the time to leave us your review, Jørn, and we sincerely apologize for any inconvenience. We can and will do better.

We have requested your contact details via Trustpilot so we can follow up with you directly.

We look forward to speaking with you!

UPDATE:

Hi Jørn,

We've attempted to contact you directly via Trustpilot to help you resolve this outstanding issue. However, it seems that you are either unwilling or unable to share your details with us, which is a bummer, because we do really want to help you!

We'd love the opportunity to make things right and do hope you reconsider.

All the best!

Rated 5 out of 5 stars

very detailed

very detailed, you can make informed decisions

19 August 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Modesta!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 1 out of 5 stars

It’s little more than regurgitated…

It’s little more than regurgitated public information. The customer service is terrible and they will renew your subscription without approval or consent. Don’t waste your time or money.

13 August 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for sharing your feedback, and we're sorry to hear about your experience, Kenneth. We can and will do better.

We never intend to mislead our users, and we take concerns about billing transparency very seriously. If you believe there was an error or unexpected charge, we’d appreciate the opportunity to review it and make things right if possible.

We have requested your contact details via Trustpilot so we can follow up with you directly.

We look forward to speaking with you!

UPDATE:

Hi Kenneth,

Thanks for sharing your contact info with us. One of our support members will reach out to your shortly.

We'd like to clarify that a subscription renewal reminder email was sent to the email address associated with your account at 7:52 AM GMT+3 on Jun 29, 2025, which is 30 days before your annual subscription was to renew. We ask to check your inbox for the subject line: "Stay Invested - Subscription Renews Soon"

As a reminder, all of our subscription services renew automatically unless otherwise cancelled.

Rated 1 out of 5 stars

It’s been over a week that numerous…

It’s been over a week that numerous people have complained about a certain poster spamming and harassing the forum, yet nothing has been done.

Please look at case 888523.

13 August 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for taking the time to leave us your review, and we apologize for any inconvenience. We can and will do better.

We have requested your contact details via Trustpilot so we can follow up with you directly.

We look forward to speaking with you!

Rated 5 out of 5 stars

Very good news

8 August 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Armando!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

Always on the button keeping me updated…

Always on the button keeping me updated all time great work

8 August 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Richard!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 1 out of 5 stars

Not Worth the Subscription, Inaccurate and Inconsistent Information

I purchased a yearly subscription to Investing.com, but I regretted it almost immediately. The data provided by their service turned out to be irrelevant for my needs and often inconsistent. Their ProPicks AI portfolio is especially misleading - one day they add a stock to the portfolio, the next day it’s gone, and later it reappears at the bottom of the list with a backdated price that reflects the lowest point, not the actual purchase date.

This creates a false impression of strong performance, supposedly beating the S&P 500, but without any transparent or verifiable methodology. It feels like they’re manipulating the data retroactively to make their ProPicks Al look more successful than it really is.

To make things worse, they don’t offer refunds - not even a few days after the purchase. Once you pay, you’re locked in for the whole year, regardless of whether the product meets your expectations.

In my experience, the service is unreliable, opaque, and feels deceptive. I would not recommend it to anyone.

7 August 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for taking the time to leave us your review, Volodymyr and we apologize for any inconvenience or misunderstanding. We can and will do better.

We'd like to address a few potential misconceptions:

Our ProPicks AI strategies are updated on the first day of every month, and only once. Picks are not added and removed at will as you suggested. We notify members of strategy updates via onsite messaging and via email.

Regarding transparency for the reasoning behind every stock added/removed from the strategy, there is a column in the "Picks History" section on every strategy page called "Rationale" which gives clear insight into every action taken with every stock in the portfolio.

Regarding our refund policy, considering you have full and complete access to Investing.com's intellectual property (ProPicks AI, WarrenAI, Fair Value, Company Financial Health) as soon as you subscribe, it would stand to reason that your subscription payment would be non-refundable, as clearly stated in the terms of use you willingly opted-into when you subscribed (by clicking the mandatory checkbox on the checkout page).

Having said all this, we’d appreciate the opportunity to review your experience and make things right if Investing.com is indeed in the wrong.

We have requested your contact details via Trustpilot so we can follow up with you directly.

We look forward to speaking with you!

UPDATE:

Hi Volodymyr,

We've attempted to make contact via Trustpilot so we can follow up with you directly.

Unfortunately, it would appear you've missed this message, or prefer to not share your contact details with us.

We'd love to get in touch and help you if we can, and hope that you will reconsider sharing your contact information so we may do so.

Wishing you much success in your future investing!

Rated 5 out of 5 stars

Investing.com is informative in news…

Investing.com is informative in news and in chart presentation, highly recommended.

7 August 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Tim!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 5 out of 5 stars

A GREAT PLATFORM OVERALL

A GREAT PLATFORM OVERALL. AND THE INFORMATION THEY OFFER FOR FREE IS TRULY USEFULL AND MORE THAN SOMEONE COULD ASK FOR. THERE IS ONE THING I AM TRYING TO GET MY HEAD AROUND THOUGH, THEY SEEM TO BE INVOLVED PROP FIRM CHALLENGES, WHICH IS ABSOLUTELY FINE, HOWEVER WHEN I DIG DEEPER IT SEEMS LIKE ITS ACTUALLY NOT INVESTING.COM THAT PROVIDES THIS SERVICE. I DONT KNOW IF THIS IS THEIR FAULT, OR SOMEONE IS CAPITALIZING ON THEIR REPUTATION BUT I FIND IT QUITE CONFUSSING. NEVERTHELESS, A FANTASTIC PLATFORM

2 August 2025
Unprompted review
Rated 3 out of 5 stars

Ongoing Harassment Ignored. Police Now Involved.

I’ve had to escalate repeated harassment on Investing.com’s forum to UK police and cybercrime authorities after months of stalking, abusive posts, and personal attacks were ignored by the platform’s moderation team. I was recently visited at home by two police officers to discuss my safety and next steps.

The abuse continues through a string of fake accounts often using footballer names, all clearly linked by writing style, behaviour, and timing. This isn’t random trolling. It’s a pattern of unhealthy targeted obsession. Even when I stop posting entirely, my name is dragged into new comment threads to provoke and defame.

At one point, this person even attempted to identify my VPN location. The pattern is deeply disturbing and it hasn’t stopped.

I’ve submitted full documentation to Investing.com support, including screenshots and official incident numbers. But no permanent action has been taken. The harasser simply creates another alias and continues.

As a result, I’ve felt unsafe. Afraid to leave the house. My mental wellbeing has been seriously impacted.

This is no longer a moderation issue. It’s a user safety issue — and Investing.com is currently hosting it. Their continued inaction, despite clear warnings and evidence, is deeply concerning.

The authorities are now involved. The public is now informed.

UPDATE: I’ve now received a response from the support team. Several accounts linked to the same individual have since been removed.

This is a positive step but the situation remains part of an ongoing criminal investigation. New accounts continue to appear, and I expect timely action from the platform to prevent further harm.

This goes beyond forum disruption. It’s a serious, targeted case that must continue to be treated as such.

15 July 2025
Unprompted review
Rated 3 out of 5 stars

Adverts from investing.com blocking access to information

I pay for use without adverts. Still: i do get an advert blocking information and difficult to get rid of. It is an add from investing.com with a service they provide ("Join our investing challenges and compete for rewards while you learn!"). Having asked cust-support, the answer is: "This is not considered to be an add, since it is from us". HUH??! When I respond that the message is tying to sell something and hence is an add, for which I pay not to have that nuisance, the response: "it isnt an add since it is about us". And still the bloody add is blocking information that I try to access and difficult to get rid of. Takes time and energy.

8 July 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for taking the time to leave us your review Theodam, and we apologize for any inconvenience.

We can and will do better.

We have requested your contact details via Trustpilot so we can follow up with you directly.

We look forward to speaking with you!

Rated 1 out of 5 stars

It's not the first tine I got caught up…

It's not the first tine I got caught up in the pitch. But it's definitely the last time because I have seen what consistency feels like.
FIFTH & heaven made me stop looking.

11 July 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Hi Trustpilot, we'd appreciate it if you could remove this clearly paid-for advertisement from our review site. Thanks!

Rated 3 out of 5 stars

After latest change

After latest change, tapping on different time periods on the screen (1W, 1M, 1Y, etc.) does not calculate the performance from the start of the period to today. What happened? Is this another feature that was available and now I have to pay for?

Greedy.

8 July 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for taking the time to leave us your review Poopooheng, and we apologize for any inconvenience.

We can and will do better.

We have requested your contact details via Trustpilot so we can follow up with you directly.

We look forward to speaking with you!

Rated 5 out of 5 stars

Best information

8 July 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Ninhat!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

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