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Ivy Rx Reviews 5,587

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 4,446 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitudes. Many people highlight the exceptional customer service, noting quick response times and efficient resolution of issues. The overall service is frequently described as excellent, with consumers appreciating the smooth and easy process from start to finish. However, some people were dissatisfied with the product itself, mentioning a lack of effectiveness or experiencing side effects. A few other people also felt that communication could be inconsistent, with some reporting slow responses from doctors or receiving generic answers from customer service.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness,... See more

Response time

Customers had positive experiences with response time. Many reviewers praise the quick and responsive... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the quick,... See more

Product

Clients share ambiguous opinions on the product. Many reviewers express satisfaction, noting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was easy knowing that it would be sent out on time & show up at door. I didnt have to go to doctors or wait for prescriptions. I had great success. Food noise was gone literally within 24 hours, cr... See more

Company replied

Rated 5 out of 5 stars

Great product that actually works! Only small nausea the first week but no other major side effects! An influencer gave me their promo code and I was hesitant at first but really glad I decided to tak... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish! Communication through chat was quick and responsive, and all of my questions were answered thoroughly and professionally. I really appreciated how easy and smoo... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of working with JB. I had ordered a product but never received a shipping confirmation even though the money was deducted from my account. JB stayed in contact with me over the cour... See more

Company replied


Company details

  1. Health and beauty shop

Written by the company

At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

I barely just started my first 4 weeks…

I barely just started my first 4 weeks on the medication and I can already start seeing a difference my confidence has gotten way better by taking it & can’t wait to keep being consistent going forward. Also working out beforehand does help

30 April 2026
Unprompted review
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for sharing your experience! We’re thrilled to hear you’re already starting to see a difference just four weeks into your journey and that your confidence has improved along the way. It’s wonderful to hear you’re staying motivated and focused on consistency, and we appreciate you sharing what’s been helping you, including working out beforehand. Providing supportive, trustworthy, and encouraging care is exactly what our team strives for, and we’re excited to continue being part of your journey. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Jan is the one who helped me very…

Jan is the one who helped me very much!! From answering my questions to shipping my refill within the same day!! Thank you-I really appreciate the 5 star service!!

20 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for your wonderful feedback! We’re thrilled to hear Jan was able to help you so much, from answering your questions to getting your refill shipped the very same day. Providing responsive, understanding, and reliable support is something our team truly values, and we’re so glad Jan delivered the 5 star service you deserved. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Amazing

Amazing! So helpful!

20 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your kind feedback! We’re so glad to hear you had such an amazing and helpful experience with our team. Providing understanding, responsive, and supportive care is something we truly value, and we’re happy we could make a positive impact on your journey. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Myra was super helpful and informative

Myra was super helpful and informative

17 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your kind feedback! We’re so glad to hear Myra was super helpful and informative during your experience. Providing understanding, responsive, and transparent support is something our team truly values, and we’re happy Myra made such a positive impression. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

I have had an incredible experience my…

I have had an incredible experience my prescription come on time. Everyone is very responsive when I have a question and they are very kind and I am losing weight slow and steady. I just love this product.

13 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for sharing your experience! We’re thrilled to hear your prescriptions have been arriving on time and that our team has been responsive and kind whenever you’ve had questions. It’s also wonderful to hear you’re seeing steady progress with your weight loss journey. Providing trustworthy, responsive, and supportive care every step of the way is exactly what our team strives for, and we’re so happy you love the product. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! Communication through chat was quick and responsive, and all of my questions were answered thoroughly and professionally. I really appreciated how easy and smooth the whole experience was. Highly recommend! Last person that helped me complete the order was Ericha and she was wonderful along with all the others that have been answering all my questions for the last few days. Thank you all!!

15 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for your thoughtful feedback and recommendation! We’re thrilled to hear you had an excellent experience from start to finish and that the communication through chat was quick, responsive, and professional throughout the process. Providing responsive, transparent, and supportive care is something our team truly values, and we’re so glad everything felt smooth and easy for you. It’s wonderful to hear Ericha and the rest of our Ivy Rx team members were able to answer all your questions and make such a positive impression over the past few days. We truly appreciate your trust, kind words, and recommendation, and we’re always here if you need anything.

Rated 5 out of 5 stars

Quick response and problem solved.

Quick response and problem solved.

20 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so glad to hear you received a quick response and that your problem was solved smoothly. Providing responsive, efficient, and reliable support is something our team truly values, and we’re happy your experience reflected that. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Thank you

Thank you, Jerlyn!

20 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your kind feedback! We’re so glad Jerlyn was able to provide you with a positive experience. Delivering understanding, responsive, and supportive care is something our team truly values, and we’re happy Jerlyn made such a great impression. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Everything was done so smoothly

Everything was done so smoothly. From the intake questions to getting the medication approved and shipped! The medication works wonders and I have lost almost 30 lbs! Best thing I have ever done for my health.

13 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for sharing your experience! We’re thrilled to hear everything went smoothly from the intake process to approval and shipping. It’s even more wonderful to hear the medication has been so effective for you and that you’ve lost almost 30 pounds. Congratulations on such an incredible accomplishment and on taking such positive steps for your health! Providing trustworthy, responsive, and supportive care throughout your journey is exactly what our team strives for. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Customer service has been excellent

Customer service has been excellent. As a new customer, I’ve found it quick and easy to get in touch and receive support.

20 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your wonderful feedback! We’re so glad to hear your experience as a new customer has been smooth and supportive. Providing responsive, understanding, and easy to access customer care is something our team truly values, and we’re happy you’ve found it quick and easy to get the help you need. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

My questions were answered quickly and…

My questions were answered quickly and efficiently

20 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so glad to hear your questions were answered quickly and efficiently. Providing responsive, reliable, and supportive care is something our team truly values, and we’re happy your experience reflected that. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Helpful

Helpful, they were able to solve the problem quickl.

20 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so glad to hear our team was able to solve the problem quickly and provide helpful support. Delivering responsive, efficient, and reliable care is something we truly value, and we’re happy your experience reflected that. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

I needed some help today and I got it

I needed some help today and I got it! Jan really did a great job and her customer service was very pleasant. I’m all taken care of and feel confident that my concerns were taken care of!

20 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for your kind feedback! We’re thrilled to hear Jan provided such pleasant and helpful customer service and was able to fully address your concerns. Delivering understanding, responsive, and trustworthy support is something our team truly values, and we’re so glad you feel confident and well taken care of after your interaction. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so glad to hear Ronnie was a great help during your experience. Providing responsive, understanding, and supportive care is something our team truly values, and we’re happy Ronnie made such a positive impression. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Loyd help me with my question very…

Loyd help me with my question very quickly. It was resolved right away.

20 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so glad Loyd was able to help with your question quickly and get everything resolved right away. Providing responsive, efficient, and supportive care is something our team truly values, and we’re happy Loyd made your experience a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Jan made it right

Jan made it right. Thank you!

20 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so glad Jan was able to make things right for you. Providing responsive, understanding, and reliable support is something our team truly values, and we’re happy Jan could turn your experience into a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

JB is ON IT!

I had the pleasure of working with JB. I had ordered a product but never received a shipping confirmation even though the money was deducted from my account. JB stayed in contact with me over the course of several days trying to see what happened and was able to get me a refund and a credit to use on any product on their site.

20 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for sharing your experience! We’re thrilled to hear JB stayed on top of the situation and remained in contact with you throughout the process. Providing responsive, trustworthy, and understanding support is something our team truly values, especially when resolving shipping concerns and making things right for our patients. We’re so glad JB was able to help secure a refund and credit for you and turn the experience into a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Fast customer service

Fast customer service

20 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so glad to hear you experienced fast customer service. Providing responsive, reliable, and supportive care is something our team truly values, and we’re happy we could assist you quickly. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

very helpful

20 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so glad to hear you found our team very helpful. Providing understanding, responsive, and supportive care is something we truly value, and we’re happy we could make your experience a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 4 out of 5 stars

Overall very good service and quality…

Overall very good service and quality product. Some issues on website - account auto renewal. I think those issues have been resolved.

13 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your honest feedback! We’re glad to hear you’ve had a very good experience with both our service and product quality. We also appreciate you sharing your concerns regarding the website and account auto renewal process. Providing transparent and responsive support is very important to us, and we’re happy to hear those issues seem to have been resolved. Thank you for your continued trust in Ivy Rx, and we’re always here if you need anything.

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