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Ivy Rx Reviews 5,587

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 4,446 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitudes. Many people highlight the exceptional customer service, noting quick response times and efficient resolution of issues. The overall service is frequently described as excellent, with consumers appreciating the smooth and easy process from start to finish. However, some people were dissatisfied with the product itself, mentioning a lack of effectiveness or experiencing side effects. A few other people also felt that communication could be inconsistent, with some reporting slow responses from doctors or receiving generic answers from customer service.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness,... See more

Response time

Customers had positive experiences with response time. Many reviewers praise the quick and responsive... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the quick,... See more

Product

Clients share ambiguous opinions on the product. Many reviewers express satisfaction, noting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was easy knowing that it would be sent out on time & show up at door. I didnt have to go to doctors or wait for prescriptions. I had great success. Food noise was gone literally within 24 hours, cr... See more

Company replied

Rated 5 out of 5 stars

Great product that actually works! Only small nausea the first week but no other major side effects! An influencer gave me their promo code and I was hesitant at first but really glad I decided to tak... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish! Communication through chat was quick and responsive, and all of my questions were answered thoroughly and professionally. I really appreciated how easy and smoo... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of working with JB. I had ordered a product but never received a shipping confirmation even though the money was deducted from my account. JB stayed in contact with me over the cour... See more

Company replied


Company details

  1. Health and beauty shop

Written by the company

At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love the fact it’s all ready mixed…

I love the fact it’s all ready mixed ready to go. Price is a little high but knowing it’s just ready to go is awesome

19 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your honest feedback! We’re so glad to hear you love the convenience of having everything pre mixed and ready to go. Making the process simple, easy, and reliable for our patients is something we truly value, and we’re happy that convenience has made such a positive difference for you. We also appreciate your thoughts regarding pricing and your continued trust in Ivy Rx. We’re always here if you need anything.

Rated 5 out of 5 stars

Price

I’ve had such a positive experience with Ivy RX. The process was simple, professional, and everyone I interacted with was kind and supportive. Communication was quick, and I really appreciated how easy they made everything from start to finish. Highly recommend Ivy RX to anyone looking for a smooth and trustworthy experience!

19 May 2026
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Reply from Ivy Rx

Thank you so much for your thoughtful feedback and recommendation! We’re thrilled to hear you had such a positive experience with Ivy Rx and that the process felt simple, professional, and supportive from start to finish. Providing trustworthy, responsive, and understanding care is something our team truly values, and we’re so glad that reflected in your experience. We deeply appreciate your trust and kind words, and we’re always here if you need anything.

Rated 5 out of 5 stars

Great service

My nurse practitioner and customer service was great. Very supportive thru my process.

19 May 2026
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Reply from Ivy Rx

Thank you for your wonderful feedback! We’re so glad to hear both your nurse practitioner and our customer service team provided such great support throughout your process. Delivering understanding, responsive, and trustworthy care every step of the way is incredibly important to us, and we’re happy you felt supported during your journey. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 3 out of 5 stars
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Reply from Ivy Rx

Thank you for sharing your feedback. We’re sorry to hear that you were not able to get a clear answer, and we understand how frustrating that can be when you’re looking for support. At Ivy Rx, we value Transparency, Responsiveness, and Understanding, and we’ll make sure your concern is shared with the team so we can improve how we provide clear and helpful information. Someone from our team will reach out to you directly to assist further and help address any remaining questions.

Rated 5 out of 5 stars

Lloyd answered all my questions and…

Lloyd answered all my questions and explained how the process would go from his point on which was helpful.
Thanks!

19 May 2026
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Reply from Ivy Rx

Thank you for your kind feedback! We’re so glad Lloyd was able to answer all your questions and clearly explain the process for you. Providing transparent, understanding, and responsive support is something our team truly values, and we’re happy Lloyd helped make everything easier and more helpful for you. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Ivy Rx Customer Service is the best!

Thank you Jan for kindly answering my questions!

19 May 2026
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Reply from Ivy Rx

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a great experience with Ivy Rx customer service. Providing understanding, responsive, and genuinely caring support is something our team strives for every day, and we’re so glad Jan was able to kindly answer your questions and make your experience a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so happy to hear your experience has been great. Providing trustworthy, responsive, and supportive care is something our team truly strives for every day, and we’re grateful for the opportunity to be part of your journey. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Great customer service!!!

Every time I call customer service for this company it is the most positive experience. They are extremely flexible and professional, and very responsive. In my last interaction with this company, I spoke to a person named Rosette who quickly identified and resolved my issue. Very happy to be a member. Thank you IVY RX!

30 April 2026
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Reply from Ivy Rx

Thank you so much for your wonderful feedback! We’re thrilled to hear that every interaction with our customer service team has been such a positive experience for you. Providing responsive, flexible, and professional support is something we truly value, and we’re especially happy to hear Rosette was able to quickly identify and resolve your issue. It means so much to know you feel happy being part of the Ivy Rx community. We truly appreciate your trust and support and are always here if you need anything.

Rated 5 out of 5 stars

Cancellation/Refund

Rosette resolved my issue.

19 May 2026
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Reply from Ivy Rx

Thank you for your feedback! We’re so glad Rosette was able to resolve your cancellation and refund concern for you. Providing understanding, responsive, and transparent support during important account matters is something our team truly values, and we’re happy Rosette could assist you smoothly. We appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so happy to hear your experience was smooth from start to finish with no issues along the way. Providing trustworthy, reliable, and responsive service is something our team is committed to every day, and we’re glad your experience reflected that. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 3 out of 5 stars

Communication takes forever for u guys…

Communication takes forever for u guys to reply

19 May 2026
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Reply from Ivy Rx

Thank you for sharing your feedback. We’re sorry to hear that our communication felt delayed, and we understand how frustrating it can be when you’re waiting for a response. At Ivy Rx, we truly value Responsiveness, Understanding, and Transparency, and we’re always working to improve our response times so customers feel supported and informed. Someone from our team will reach out to you directly to assist further. We appreciate you bringing this to our attention, and we’ll do our best to help resolve any remaining concerns.

Rated 5 out of 5 stars

Company after being with him for nine…

Best Company ever! after being with them for nine months. I’ve never had any issues with shipping, it always arrives on time! the product is great! Everything with this company has been absolutely amazing. Highly recommend.

11 May 2026
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Reply from Ivy Rx

Thank you so much for your amazing feedback and recommendation! We’re thrilled to hear that after nine months with Ivy Rx, everything from shipping to the product itself has consistently met your expectations. Providing trustworthy, reliable, and responsive service is something our team works hard to maintain, and it means so much to know you’ve had such a smooth and positive experience throughout your journey with us. We truly appreciate your continued trust and support and are always here if you need anything.

Rated 5 out of 5 stars

The agent responded to my request very…

The agent responded to my request very quickly and resolved my request with improved service services.

19 May 2026
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Reply from Ivy Rx

Thank you for your feedback! We’re so glad to hear our team member responded quickly and was able to resolve your request with improved service and support. Providing responsive, efficient, and reliable care is something we truly value, and we’re happy your experience reflected that. We appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Helpful

Jan was very quick to respond and helpful.

19 May 2026
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Reply from Ivy Rx

Thank you for your feedback! We’re so glad to hear Jan was quick to respond and helpful throughout your experience. Providing responsive, reliable, and supportive care is something our team truly values, and we’re happy Jan was able to assist you promptly. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

I love Ivy Rx

I love Ivy Rx. I needed help with my account and ROSETTE with over and beyond she was very nice and friendly and she help me with my account she is very awesome person and i am very grateful for her to help me .

19 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for your heartfelt feedback! We’re thrilled to hear you love Ivy Rx and that Rosette went above and beyond to assist you with your account. Providing understanding, responsive, and genuinely caring support is something our team strives for every day, and we’re so glad Rosette made you feel supported and valued throughout your experience. We truly appreciate your trust and kind words, and we’ll be sure to share your appreciation with Rosette. We’re always here if you need anything.

Rated 5 out of 5 stars

Fast resolution

Had an issue with my account and it was fixed very quickly. Rosette was great.

19 May 2026
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Reply from Ivy Rx

Thank you for your wonderful feedback! We’re so glad your account issue was resolved quickly and that Rosette provided such great support throughout the process. Delivering responsive, understanding, and reliable service is something our team takes pride in, and we’re happy Rosette was able to make your experience a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Great service.very polite I love this…

Great service.very polite I love this company

19 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your wonderful feedback! We’re so happy to hear you had a great experience and found our team polite and helpful. Providing understanding, responsive, and trustworthy support is something we care deeply about, and it means so much to know you love being part of the Ivy Rx community. We truly appreciate your trust and are always here if you need anything.

Rated 5 out of 5 stars

very efficient

very efficient, quick and nice

19 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so happy to hear your experience was efficient, quick, and pleasant. Providing responsive, reliable, and friendly support is something our team truly values, and we’re glad we could make the process smooth for you. We appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Thanks Sai!

Thank you Sai for helping me I really appreciate you ! :)

19 May 2026
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Reply from Ivy Rx

Thank you so much for your kind words! We’re thrilled to hear Sai was able to help and make your experience a positive one. Providing understanding, responsive, and genuinely caring support is something our team always strives for, and we’re so glad Sai could assist you. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

I had a very positive experience

I had a very positive experience. The customer service team was professional, responsive, and helpful throughout the entire process. They answered my questions quickly and provided clear solutions to my concerns.
The service was efficient, and I appreciated how easy everything was to understand. I felt supported and valued as a customer. Overall, I am very satisfied with my experience and would recommend this company to others looking for reliable service and good communication.

19 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for your thoughtful feedback and recommendation! We’re delighted to hear you had such a positive experience with our customer service team. Providing professional, responsive, and transparent support is incredibly important to us, and we’re glad the team was able to answer your questions quickly and provide clear solutions throughout the process. It’s wonderful to know you felt supported, valued, and confident every step of the way. We truly appreciate your trust in Ivy Rx and your recommendation to others. We’re always here if you need anything.

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