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See what reviewers are saying

Rated 4 out of 5 stars

I blindly bought a few bottles based on the floral notes l like. 3 are destined to be pillow sprays...but one is a wonderful iteration of a niche, now-discontinued classic from the 80s and an all-time... See more

Rated 5 out of 5 stars

JCS has some pretty good dupes at incredible prices, I used to always go to the perfume counter at Debenhams, god I miss that shop and C&A. With the lack of testers in shops I tend not to buy perfumes... See more

Rated 5 out of 5 stars

Super Prices, very good (sometimes) of original perfumes, all lovely packaging, make nice presents, bought so many, ive not had time to try them all! Also, they arrived very quickly, and again,... See more

Rated 1 out of 5 stars

Positive points, the perfume is good, cheap and delivery was quick. However, one of the two packages was delivered in a sealed Royal Mail damaged bag. I took photos of the damaged package inclu... See more

Company details

  1. #67 of 83 best companies in Cosmetics and Perfumes Supplier

Written by the company

JCS is an online retail shop, offering customers cleaning products, toiletries, health and beauty products, fragrances and more.


Contact info

4.2

Great

TrustScore 4 out of 5

473 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent range of beautiful perfumes…

Excellent range of beautiful perfumes for both male and females.
I have used this site for many years since the shop closed at my local shopping centre.
I have recommended this site to so many people and will continue to do so.
VERY HAPPY

8 January 2025
Unprompted review
Rated 5 out of 5 stars

My go to site

I was given this website address by a friend and was so pleased because they supplied me with my mum’s favourite perfume! Got three bottles at great offer and it’s the real thing she’s been using for a long time. Delivered on time and east to use website. Thank you.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Great for everything.

Very good website, easy to find what you want & order.
My order was despatched quickly & arrived within a day or so the item was very well packaged.
The item itself was fabulous & just what I wanted & the fragrance smells fantastic.

15 December 2024
Unprompted review
Rated 5 out of 5 stars

Genuine Perfumes and Thanks Cara

The perfumes are at a great price and they are the genuine "smell you likes". I would also like to mention Cara who was very helpful and understanding when my package went missing. She was fast to respond and helped me get my items resent. Very happy.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

No nonsense

No nonsense. Item wxactly as described . No frills or outlandish claims. A very pleasant product, one I will certainly purchase again
Great service and I have no hesitation recommending JCS. Go ahead treat yourselves with no guilt attached.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

They all smell amazing - especially Summertime!

Ordered some Milton Lloyd perfumes, I was not really expecting delivery before Christmas but they have just arrived! They all smell amazing - especially Summertime! Not sure how well they will last yet but so far I will be definitely back for more! I had an address issue when the order was first placed but the person I spoke to was very helpful and got it resolved pretty much straight away. Thankyou!

11 December 2024
Unprompted review
Rated 1 out of 5 stars

Total sham of a company and very unprofessional

Item delivered to an unsafe place and went missing. Terrible customer service saying I automatically agree to it being left in a safe place and the customer service representative sent very condescending emails basically taking the Mickey out of me. Appalling behaviour. I definitely will not be buying from them again.

16 December 2024
Unprompted review
Jcsshop logo

Reply from Jcsshop

The safe place in which your parcel was left was very reasonable and we have the Proof Of Delivery photo and GPS tag to confirm this. So firstly, we are very confident that you do have your parcel and are being dishonest.
Secondly, the postage option you chose is very clear that it can be delivered to a safe place and by choosing this option you do accept that. There is an option for people who do not feel their safe place is safe to go for the shipping which requires a signature, which you did not do so must be comfortable with your safe place option. As there is also the opportunity to contact Yodel through the tracking you were provided with to communicate your preferences, again, you did not do that.
We assist those who have genuine concerns and problems with their orders.
Thankyou for your feedback.
Regards
JCS Shop UK

Rated 1 out of 5 stars

SCAM!!!

SCAM!!!! AVOID THIS SHOP, YOU WILL NOT RECEIVE YOUR GOODS!!!
Placed an order goods were never received, the link provided for delivery still says it’s in transit. I contacted JCS who refused to do anything. My advice do not purchase anything from the store!!

11 December 2024
Unprompted review
Jcsshop logo

Reply from Jcsshop

This is a completely false allegation. Your tracking link, as explained to you many times, clearly shows your item was delivered a week ago, with sufficient evidence that this is the case.
This customer is attempting a fraudulent claim and is trying to bully ourselves into allowing it by posting the false negative review.
Regards
JCS Shop UK

Rated 2 out of 5 stars

Put me off trusting Dupe sites

Having used other dupe sites & got good results I was excited to try this one, but sadly really disappointed at what I received. The shipping was pricey, but delivery time was fine. 70% of the products smell nothing like what the site tells you they are dupes for. Most of them not only didn't smell similar, but infact smelt unwearable as a nice scent in general. The returns process is terrible, you are expected to pay expensive return shipping for unopened boxes. I had stopped opening the products after the first few were awful with a view to cut my losses and return them all. But then I seen the return process and money wise, it's not worth returning them once they deduct return postage anyway. With no exageration some of these smelt actually offensive. They were automatically not eligable for return though because I had to take the plastic off to spray them once just to be met with the stench (Avoid Night flower, a Tom Ford black Orchid Dupe at all costs, it's actually foul. No sane person would willingly wear that, I have a headache from trying it.) Paid £62 for perfumes & £12.50 postage, so £75 in total for maybe 3 bottles that could be stomached to be worn (Paris Hilton & Arianna Dupes are good bottle dupes and ok scents). I have bought nicer in the local pound shop tbh. Will be sticking to my trusty La Rive perfume dupes in future, this was defo a gamble and a loss this time. I get the site is selling dupes and scents are ''subjective'', but some quality control needs to be done their end before agreeing to stock and sell these on. It is the site advertising them in their listings as smelling like certain perfumes, when in reality they don't. It's misleading and disappointing. Especially since opened products cannot be returned and you can't find out just how bad some of these are without infact opening them... it's catch 22

9 December 2024
Unprompted review
Jcsshop logo

Reply from Jcsshop

Hi,
Just to clarify a few things. The shipping for yourself was so much because it was a Large Parcel to Northern Ireland which is a more expensive shipping service. Up to 3kg to NI is £4.49 and Mainland UK starts at £3.99.
Night Flower is actually one of our most popular fragrances and has many people returning to buy more. You are entitled to your opinion and it is a shame that you have not liked the fragrances you chose, but please refrain from insulting other customers in the process of sharing your opinion.
The notes in the fragrances we sell are similar to the Designer/ Celebrity/ Luxury brand fragrances. As they are dupes it is unlikely any scent will be 100% and it is true that you are likely to be getting a higher quality and closer match with the more expensive ranges, but we have options to suit even the lower budgets. The notes in each fragrance are supplied by the manufacturers of the fragrances so we have no reason not to trust their expert knowledge in the products.
Thankyou for your feedback,
JCS Shop UK

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