JDS DIY LTD Reviews 814

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent delivery service, noting its speed and efficiency, often at a reasonable cost. Many people are also very satisfied with the competitive pricing, finding products significantly cheaper than elsewhere, and appreciate the overall quality of the items received. The ordering process is generally described as simple and straightforward. However, some people were dissatisfied with receiving incorrect or damaged products, and a few reviewers reported issues with customer service responsiveness when trying to resolve these problems. There were also occasional concerns about delivery times, with some customers experiencing delays despite paying for expedited shipping.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Many customers highlight the speed and efficiency... See more

Product

People report ambiguous experiences with product. Many customers praise the good value, competitive pricing,... See more

Price

Consumers find price to be positive. Many reviewers report excellent and competitive prices, often finding... See more

Order

Clients share positive opinions on order. Many reviewers found the ordering process simple and efficient,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery of item1 very satisfactory, but why did it take a week to discover that item 2 was out of stock. Refund of payment was very satisfactory also. For this reason it was not 5 star review.

Company replied

Rated 4 out of 5 stars

The product was at a good price and exactly as described. The only slight downside was that I had to contact customer services to chase up the delivery, but once contacted it was quickly resolved.

Company replied

Rated 4 out of 5 stars

To be fair you packet each and every parcel with tape and in sealed bag's but 4 out of 7 paint pots had seeped out, contained in the seal bag but all over the pot...Im not sure how you could fix this... See more

Company replied

Rated 5 out of 5 stars

Fast delivery at reasonable cost. Good price. Quality to be determined but outside scope of review. Would purchase from this company again

Company replied


Company details

  1. #110 of 125 best companies in DIY Store

Written by the company

JDS DIY is your one stop shop for all the home and business DIY requirements. We work hard to ensure all your projects are successfully implemented. Do it yourself, do it your way.


Contact info

4.1

Great

TrustScore 4 out of 5

814 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product,impressive coverage

Great product,impressive coverage. Fast shipping / Delivery.

4 May 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the great feedback! We’re glad you’re happy with the product, its coverage, and the fast delivery we appreciate your support!

Rated 5 out of 5 stars

Quality service

Great service and fast delivery. We purchased some dulux paint which was also at a very good price. Would definitely recommend and will be using them again in the future.

29 April 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your lovely feedback! We’re delighted you were pleased with the service, fast delivery, and great price on the Dulux paint we look forward to serving you again!

Rated 5 out of 5 stars

Great price for products wanted and…

Great price for products wanted and delivery was so quick!! Ordered Saturday afternoon and arrived Monday morning. Packaged well, will certainly use them again. 5 STARS

26 April 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the fantastic 5-star feedback! We’re delighted you were pleased with the price, quick delivery, and careful packaging we look forward to serving you again!

Rated 5 out of 5 stars

Decking Oil

Ordered late Saturday, delivery received Monday, excellent service and price. Will definitely use again. Thank you

4 May 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! We’re thrilled you were happy with the fast service and great price — we look forward to helping you again!

Rated 5 out of 5 stars

Fantastic value and the delivery was…

Fantastic value and the delivery was amazing. Will definitely be shopping there again.

27 April 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the lovely feedback! We’re so pleased you were happy with the value and fast delivery we look forward to serving you again soon!

Rated 5 out of 5 stars

Cuprinol one coat sprayable

I purchased some garden fence paint that I had previously bought from Amazon a few weeks earlier. However JDS DIY were selling the same product at a fraction of the price so I will always check their website first now. Great service.

26 April 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for sharing your experience! We’re thrilled you found such great value with us it’s fantastic to hear you’ll be checking our site first next time. Your support truly makes a difference!

Rated 5 out of 5 stars

Very good price and quick delivery

Very good price and quick delivery, well packaged. Highly recommended.

18 April 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your kind words! We’re happy you were pleased with the price and service — your support truly means a lot to us!

Rated 5 out of 5 stars
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your kind words! We’re happy you were pleased with the price and service — we appreciate your support! 🌟

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, a very nice paint.

25 April 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your lovely feedback! We’re glad the delivery was quick and you’re pleased with the paint — we look forward to helping you again next time! 🎨

Rated 5 out of 5 stars

Absolutely brilliant service.

Delivery was exceptional, far quicker than I was expecting. Price was almost 40% less than the special deal from a leading diy retailer.

24 April 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your fantastic feedback! 💫 We’re so pleased the delivery exceeded your expectations and that you found such great savings with us we truly appreciate you choosing us and hope to serve you again soon!

Rated 1 out of 5 stars

Wrong order sent out when called put on…

Wrong order sent out when called put on hold for 45 minutes then they hung up when I rang back the person I spoke to had left off at half 4, won't return money absolute disgrace of a company!!!!!!!!! Avoid at all costs!!!!

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Ducks back for my summer house

Great price, delivered quickly.

22 April 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your feedback! 🌟 We’re delighted you were pleased with the great price and quick delivery we look forward to serving you again!

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Good on price.

24 April 2025
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your feedback! 🌿 We’re really pleased you were happy with the prompt delivery and pricing — we appreciate you choosing us!

Rated 5 out of 5 stars

Great overall service

Well packed, good product at a fair price

24 April 2025
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! 🌟 We’re delighted you were happy with the product, packaging, and price your support means a lot to us!

Rated 5 out of 5 stars

Best price on the net and great…

Best price on the net and great service, arrived a day earlier than stated which was a bonus

25 April 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your lovely feedback! 🌼 We’re so pleased you were happy with the price and that your order arrived even earlier than expected we really appreciate you choosing us!

Rated 5 out of 5 stars

Good prices

Good prices, fast delivery. Can't fault them

25 April 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for your lovely feedback! 🌼 We’re so pleased you were happy with our prices and delivery — we truly appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Excellent product and delivery

24 April 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you so much for your kind words! 🌷 We’re delighted you were pleased with both the product and the delivery we look forward to serving you again!

Rated 5 out of 5 stars

Best price on the internet

Best price on the internet, speedy delivery on the date promised. Cannot ask for more, will definitely use JDS again.

25 April 2025
Unprompted review
JDS DIY LTD logo

Reply from JDS DIY LTD

Thank you for the fantastic feedback! 🌟 We’re thrilled you were happy with both the great price and the reliable delivery. It’s wonderful to know you’ll be shopping with us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look