JF Law Limited Reviews 981

Made it happen and got me all the compensation well done Gemma

I had a really positive experience with JF Law, especially working with my case handler Emma Pomfret. From start to finish, I was happy with both the service and the outcome of my claim.

While the case did take a little longer than expected due to the defendant not accepting initial liability, JF Law kept me well informed throughout the entire process. Emma was particularly helpful in explaining each stage clearly, including what would happen if the case proceeded to court.

In the end, the case didn’t reach court as the defendant made a settlement offer for my personal injury claim, which I was pleased with. Throughout, JF Law remained professional, supportive, and knowledgeable.

I would definitely recommend their services to others.

Amazing people and amazing customer service they provide, would like to say BIG thanks to Tracy Chick for all the help and support

I initially started my claim with another company, but the process was not going well and felt neither easy nor straightforward. I then researched No Win No Fee companies, read reviews about JF Law, and decided to give them a try. This turned out to be a brilliant decision, and I am very grateful to Gemma and JF Law for guiding me through the entire process and winning the case for me.
Gemma was my main point of contact at JF Law throughout the case.
Although it was a long process, Gemma made it as simple and stress-free as possible. She was always very responsive and took the time to translate what could sometimes be complicated legal language into something easy to understand. She consistently kept me informed about what was expected from me, and explained each next stage clearly, so I always knew what to expect.
Gemma usually responded to my emails very quickly, often the same day, and she was a pleasure to deal with both over the phone and via email.
She maintained an extremely high level of professionalism throughout, while remaining friendly and approachable at all times.
I would definitely recommend JF Law and Gemma to anyone going through a stressful claim. They put you at ease while fighting your case effectively. I received a high settlement, and the service was extremely professional and efficient.
Thank you so much!

Thank you to JF Law, special thank you to Gemma Shields for all the support in my claim. Always keeping us up to date with the process and answered all our questions. Thank you

I’ve had amazing service from all the staff especially Liz, she really helped me with all the questions I had and made me feel comfortable to proceed to go ahead. Lovely customer service. I recommend!

I authorised JF law (Wirral)to represent me in making a road traffic accident claim. .I found JFLaw excellent in communication,information and support Tracy Chick in particular was outstanding and I thank her for her diligence and professionalism.I thoroughly recommend both JFLaw and Tracy Chick in particular.

JF Law have been helpful, supportive and professional throughout the claim process from start to finish.
Michael Higgins and Tracy Chick were both helpful and kind, keeping me informed and being responsive at all times. Thank you!

Extremely easy process . Kerrie levell explained everything and made it easy and straightforward. She was great

I had the pleasure of being supported by Reece Vassallo at JF Law during my claim, and I cannot speak highly enough of the service I received.

From the very beginning, Reece demonstrated a high level of professionalism, knowledge, and genuine care for my situation. He took the time to clearly explain each stage of the process, ensuring I always felt informed and confident about how my case was progressing. What stood out most was his responsiveness and willingness to answer any questions I had, no matter how small—they were always handled promptly and thoroughly.

Reece’s attention to detail and commitment to achieving the best possible outcome were evident throughout. He approached my case with diligence and determination, which ultimately led to a successful resolution. His support made what could have been a very stressful experience feel far more manageable.
I would highly recommend Reece Vassallo and JF Law to anyone seeking legal assistance. Their dedication, expertise, and client-focused approach truly set them apart.

Dealt with Tracey Chick who was outstanding throughout. Very hardworking and efficient. Fought for a higher payout and almost got triple. 10/10

Best experience I've ever had
Ms Tracy chick sort out every thing for us
She explained all the steps with patient. And finally she could approve our claim.
Very professional

Andrew Austin was really helpful with my case and prompt with replies! It was made clear what was expected of me to ensure a smooth process.

I have had a lovely experience with JF law, personal injury solicitors. I had the pleasure of speaking with and working with Lucy Bramwell, and then Kaitlyn Scott, both in which did an exceptional job! Always kept me up to date with the progress on my claim and also worked very hard to keep up with time management and chased up any delayed paperwork from another company. Both Lucy and Kaitlyn were so easy to speak with, very down to earth and understanding. There was no judgement, just genuine support from both. I will always recommend JF Law due to the women I was assigned with being so absolutely lovely, they are both a wonderful asset to the company and the company should feel absolutely honoured for having such hard working, dedicated and honest employees. I wish all the best to both of them, they have made me incredibly happy with the outcome of my claim and now I can finally start healing and close that chapter of my life.

JF Law is an honest, reliable company who has such exceptional employees who work very hard and provides a very professional and friendly service. ⭐⭐⭐⭐⭐Thank you so much Lucy and Kaitlyn for your dedication to my claim!

I highly recommend JF Law Limited, especially Andrew Austin, for anyone needing help with a personal injury claim. From start to finish, Andrew was professional, supportive, and always kept me informed about what was happening with my case.
He explained everything clearly and made the whole process much less stressful than I expected. I always felt confident that my claim was being handled properly, and nothing was ever too much trouble when I had questions.
Thanks to Andrew’s hard work and dedication, I achieved a great outcome with my claim, and I’m very grateful for all his help. I wouldn’t hesitate to recommend JF Law to anyone needing legal support.

From start to finish, Dreadful. Really slow in all correspondence, and dragged out a very simple car crash injury claim for nearly 3 years. At the end due to their negligence in not completely the court disclosure correctly I lost out on about £10k. Even worse, there was an out of court settlement made that JF Law never told me about and I would have been happy to accept. Honestly, a truly awful experience, that cost me a lot of money.

Absolutely terrible service. They change staff so often it's unbelievable. No one ever knows what's going on with your case because the handlers are always different. They can't even keep the valuation straight – one story one day, another the next. Definitely not worth the money we pay."

I had a great experience with JF Law. From the initial consultation to the final resolution, their team was professional, attentive, and very helpful. They explained everything clearly and made the process smooth and stress-free. I felt confident and supported throughout. I highly recommend JF Law to anyone looking for trustworthy and effective legal assistance.

Harassing company over the phone for months after requesting bank statements, ID proofs and asking me to sign documents to later say enquiry has been closed. Avoid.

Susan was really helpful and understood my claim was a sensitive matter and answered any questions I had