J&L Gaming LTD Reviews 

320
•
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I was looking for a game for my other half as a present and came across this company's website. I had not heard of them before so was a bit apprehensive but the pricing of the product was much better... See more

Rated 5 out of 5 stars

Great price fast delivery was unsure at first because I had not heard of J&L before but so glad I did nearly half the price of everyone else and a better around service thank you.

Rated 5 out of 5 stars

I don’t review often but this company certainly deserves one. Ordered during my lunch expecting to receive the game a couple days later and it came within 24 hours! (At no extra cost!) Cheapest on... See more

Company replied

Rated 5 out of 5 stars

Pre ordered Mortal Kombat 1 about 5 days before release, received the game on release day so very happy with the service. Had an email the day before to say it was despatched, was good to be kep... See more

Company replied

Company details

  1. Video Game Shop
  2. also in
  3. Game Shop
  4. Used Game Shop

Written by the company

We're a Video Games Online Retailer stocking new releases and old favourites from Nintendo Switch, Microsoft Xbox, PS4, PS5, NDS, PC. We are a husband and wife team with over 20 years experience in the industry. We often rope in the family for help too! We're passionate about our business and the industry and grateful to our customers, who contribute massively to putting trade back into the hands of independent companies like ours. Having started out on Amazon and Ebay and now with a loyal following, we have our very own website! We hope to expand our catalogue over the coming months to include peripherals, computer consoles, used games and merchandise.


Contact info

4.8

Excellent

TrustScore 5 out of 5

320 reviews

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No recent history of asking for reviews

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4.8

All reviews

(320)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great find!

I was looking for a game for my other half as a present and came across this company's website. I had not heard of them before so was a bit apprehensive but the pricing of the product was much better than anywhere else so I gave it a go and I'm glad I did. Quick delivery, great product and packaging. Would use again!

15 January 2024
Rated 5 out of 5 stars

Great price fast delivery

Great price fast delivery was unsure at first because I had not heard of J&L before but so glad I did nearly half the price of everyone else and a better around service thank you.

18 January 2024
Rated 5 out of 5 stars

Great experience

I ordered a switch game for my son for Christmas which was sold out everywhere else. It was a good price and it arrived the next day. Great experience and definitely recommend.

15 December 2023
J&L Gaming LTD logo

Reply from J&L Gaming LTD

Thank you for your purchase, review and recommendation!

Rated 5 out of 5 stars

Very good

Very good experience with this company

10 December 2023
J&L Gaming LTD logo

Reply from J&L Gaming LTD

Thank you for your purchase and review!

Rated 1 out of 5 stars

Item not received

15 December 2023
J&L Gaming LTD logo

Reply from J&L Gaming LTD

Please see our correspondence over this matter via email sent on Thursday 21st. If you are not receiving our emails back to you it's best to check your junk folder, we will send another just now.

Rated 5 out of 5 stars

Gr8!

Great service!

14 December 2023
J&L Gaming LTD logo

Reply from J&L Gaming LTD

Thank you for your purchase and review!

Rated 5 out of 5 stars

First purchase

Straightforward ordering and delivery prompt. I will certainly order again from this company. Thankyou

7 December 2023
J&L Gaming LTD logo

Reply from J&L Gaming LTD

Thank you for your purchase and review and we look forward to having you back!

Rated 5 out of 5 stars

A great service!

Games available at Great prices, easy to navigate website with multiple payment options. Game arrived earlier than expected and was very well packaged. A great shopping experience. 👍

6 December 2023
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Reply from J&L Gaming LTD

That's great to hear! Thank you for your purchase and review.

Rated 5 out of 5 stars

Fabulous

Fabulous! Thank you so much

6 December 2023
J&L Gaming LTD logo

Reply from J&L Gaming LTD

Thank you for your purchase and review!

Rated 2 out of 5 stars

No response to text and item received 8…

No response to text and item received 8 days after order

T Lobb

28 November 2023
J&L Gaming LTD logo

Reply from J&L Gaming LTD

Hi, we're sorry to hear of your discontent. I'm afraid I can't find any email communication from you, we always endeavour to respond to all communication received, especially in the event of a late delivery. We don't offer a text service so am presuming you meant email? I've just checked and note that from your order placement on the 28.11.23, that was sent the same day, there have only been 5 working days. We do ask to allow 1-4 working days for arrival, although the majority of our orders sent arrive the next working day, depending on the postal service. We also offer DPD or next day special for urgent orders.

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