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Voy Reviews 20,341

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TrustScore 4.5 out of 5

4.7

Online Pharmacy
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Review summary

Created with AI, based on recent reviews

Looking at 13,804 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service and the helpful, professional staff who provide great support throughout their journey. People appreciate the quick and reliable delivery service, often noting that products arrive promptly and as scheduled. The overall service is frequently described as superb, with users finding the platform easy to manage and the user experience very positive. However, some customers also noted issues with delivery, mentioning missing items or pens not arriving as expected, and a few experienced poor service regarding blood tests and conflicting information about treatment plans.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the speed and efficiency,... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness and quick response... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the quick deliveries, excellent... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the ease of use of the app, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Voy did more than sell me a weight loss drug, they gave me the tools to manage and optimize my journey. Clear and simple guides set me up for success, explained that success isn’t automatic and gave m... See more

Rated 5 out of 5 stars

**** Updated**** Following my previous review where I reported missing items, I am happy to say they have now been received, along with an explanation and apology from Voy. I am very impressed w... See more

Company replied

Rated 5 out of 5 stars

Yes they’re more expensive but you get what you pay for. I’ve had absolutely no issues with delivery. I’ve also had some side effects and unrelated illnesses that at the time, I wasn’t sure whether th... See more

Company details

  1. #38 of 105 best companies in Online Pharmacy
  2. #26 of 68 best companies in Weight-Loss Service

About Voy

Written by the company

Voy

Voy - science-led healthcare. Led by the country's leading medical experts.

Our no-nonsense, science-backed approach to healthcare resets both mind and body to help you reach and maintain a healthy, happy lifestyle.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Rated 5 out of 5 stars

Amazing support

Amazing support, steady weight loss. This will make it more manageable to keep the weight off long term as it gives you time to learn more about food and what your body actually needs 😊

21 May 2026
Rated 5 out of 5 stars

They were so understanding and helpful…

They were so understanding and helpful and I did not feel judged at all, which I expect people worry about when starting out. Everything is super organised and the product was delivered quickly.
There's so much guidance as well, which is so good, because I didn't want external advice from social media.

20 May 2026

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