While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Pre-loved, vintage, antique and new jewellery which is available online at great prices.
2 Claremont Lane, KT10 9DW, Esher, United Kingdom
Absolutely fantastic service from this company, I had a small issue with the website but I was contacted by phone immediately to rectify this. On top of that the ring arrived the next day and my wife loves it.
I now have 3 beautiful pre- loved rings from Karst jewellery. I am delighted with them all, & they are in excellent condition. They arrived very quickly, were packaged well & also had a lovely personalised note inside. I would highly recommend this seller & will definitely use them again in the future.
Reply from Karst Jewellery
Hi Tracy, thank you for your review and I'm thrilled you enjoy shopping with us! This feedback is so helpful to know what really matters to our customers and I'm so pleased you enjoy the quality of the rings as this is of upmost importance. Enjoy your sparkles ✨️ best regards, Amber Harper
A lovely piece of jewellery that matches my ring and earrings. Prompt delivery, no issues. Very happy with my purchase
Reply from Karst Jewellery
Thank you for your review! So pleased that the peice matches your other items and you are pleased with the prompt delivery also.
Reply from Karst Jewellery
fantastic , very happy that you got it quick and you are very happy
Order delivered promptly. The ring ordered looked exactly like the pictures in the website. They offer re-sizing as well.
Reply from Karst Jewellery
Fantastic that you found the ring to be accurate to the pictures and fast delivery. This helps us to know what is important to our customers thank you for your feedback.
Reply from Karst Jewellery
Thank you! 😊
Karst jewellery is an amazing business! They offer a fantastic range of carefully curated jewellery at great price points. I bought a beautiful ring, and selected the resizing service, which was completed expertly and the whole process even took less time than the predicted delivery date. I would highly recommend.
Reply from Karst Jewellery
This is great feedback! Thank you! We do try to keep the prices as low as possible and work to get your jewellery to you as quickly as we can. I hope your ring is enjoyed for many years to come.
First class personal service, I would highly recommend Karst Jewellery.
Reply from Karst Jewellery
Wow thank you for this feedback - we strive to give a personal touch, great to know.
Reply from Karst Jewellery
Thank you for this valuable feedback, I am pleased you enjoyed the customer service
Really friendly and helpful, great communication and quickly and securely sent, highly recommended
Reply from Karst Jewellery
I am so happy that you rate the service provided to you as well as our secure packaging. Thank you for taking the time to pass on this feedback
Super helpful, fast shipping and most importantly my other half was delighted with her ring.
Would 100% shop here again.
Reply from Karst Jewellery
It would be a pleasure to serve you again when the time comes, thank you for the feedback and I am thrilled she loved her ring. Best, Amber
Bought a preloved ring from Karst Jewellery and I love it so much. The delivery was quicker than expected and the ring is so beautiful. Would definitely buy again!
Reply from Karst Jewellery
Thank you for this wonderful review - so pleased you are happy and that you would buy again! Best wishes, Amber
Excellent customer service, answered all questions promptly.
Reply from Karst Jewellery
Thank you for this feedback it is really good to know that this is helpful for customers going forward and I am pleased you had an excellent experience.
Reply from Karst Jewellery
Thank you Tracey, I hope you love your ring
Reply from Karst Jewellery
Thank you Will for this feedback it is so helpful to a small business such as ours. I was thrilled that your wife loved her present and to hear about it, it really made my day. Thanks again.
Amber has sourced a few antique jewellery pieces for me and I’ve also bought some pieces directly from the Karst Jewellery website such as rings and bracelets. All have been exceptional! Amber provides high quality, very reasonably priced and great service. Thank you Amber!
Reply from Karst Jewellery
Hi Ellie, It is such a pleasure sourcing items for you and thank you for the positive feedback. I am so pleased you find the jewellery and service to be of high quality. Best, Amber
Fabulous service. Beautifully presented jewellery and amazing preloved pieces as well as stunning modern designs. An amazing company Amber goes that extra mile for her customers.
Reply from Karst Jewellery
Thank you for the positive feedback I am glad you enjoyed the service we offer and the presentation of our items.
Bought my engagement ring from here and now my wedding band.
Pre loved is a great option to help the old planet!
Both rings are beautiful and such amazing quality!
The contact was great to resize the ring and delivery was so fast even over a bank holiday weekend.
Will be coming back for more in the future for sure!
Reply from Karst Jewellery
Thrilled to be of service at such an important time in your life, thank you for this feedback we do believe that pre-loved is the future. We are keen to get the jewellery to our customers as quickly as possible and I am so happy that you would consider shopping at Karst Jewellery in the future.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
